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My Amstrad Emailer Phone is displaying,hold down Emailer button to restore servies. Why

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I've had 3 of these phones and I can tell you that if the phone is unable to make regular contact with its system provider, then it will display what you are seeing on its screen. I got fed up with paying for the phone to make daily checks to see if you have any e-mails so asked BT to stop the phone from making contact with headquarters so to speak. This was duly done and it was great for about 6 months, but because the phone could no longer make contact with headquarters it simply died. They get you one way or another. If you want to pay for it to check for e-mails each day then it's the best phone around. I've tried loads since but am now going back to my Amstrad and will have to pay for its daily checks.
Hope this helps. Mike.

Posted on Mar 27, 2009

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You can select the option to collect e-mails manually so it should not phone every day. Page 145 of manual

Posted on Mar 08, 2010

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The Amstrad Emailer now no longer dials up to collect email because the email service has been discontinued. However you will need to make it dial up just once, to download the latest settings.

Posted on Oct 24, 2011

  • Al B. Feb 03, 2012

    When I try to manually collect e-mails in order to restore service it cannot collect (phone nr has been disconnected??) so what can I do now

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Embee603 has the correct answer

To give a bit more detail you need to understand that -

The Emailer equipment was sold cheap and costs/profits are recouped from the calls to get on-line.

All Emailers with firmware version 9 (or higher) will call at least once a day (even when calling is set to manual). Older emailers will call once a week but if they update to version-9 then the previouse statement applies.

If this once daily call is by-passed the phone will shut-down until it can make a successfull call to the email service.

At this time the email-service calls are charged at 20p per call. There is no per-minute charge for emails. Surfing the internet is charged at 5p per minute.

Jeffsprig is incorrect. He must be reading a very old manual

Like embee603 I can not find a land-line phone that covers all the features that Emailer has. Have just bought a pristine E3 model to replace my old Plus.

I would suggest to Nobby555 that he gets the small organiser that that plugs into the Emailer (look in Ebay). As well as backing up his phone book it will also backup all the settings and email accounts that are stored in the Emailer. If he ever looses power again he can easily get the phone up and running again by plugging in the organiser and downloading all the settings.
For now, you will have to create an email account in the Emailer and then connect to the email service to activate your phone.
Copies of the the manuals for any of the emailers can be found at
www.amstrad.co.uk

Posted on May 03, 2010

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Posted on Jan 02, 2017

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