Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer not freezing and refrigerator not cold

I have a GE side by side refrigerator. It's model GSH25SGRBSS. I have frost on the back panel of the refrigerator and my fridge is not cold at all to where I have to store my parishiable in the freezer to keep them from spoiling. In other words I have to use my freezer as my refrigerator. Can anyone help?

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  • nadams25 Jan 12, 2009

    It's not clogged because that was the first thing I checked and cleaned and there was little to no dust on it. i just took the freezer panel off in the inside and it frozen over. Lettng it defrost now so I hope that will fix it. I know it may be a temporary fix but why is it not defrosting?

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The most common problem is the condenser under the refrigerator is clogged with lint. Pull the unit away from the wall for clearance,tip it rearward, and have someone use a vaccum on the dust. Unplug the unit while working on it and remove what can slide around be careful not to damage the works underneath, as dirt is the whole problem.................. Get it clean as you can and reset to factory settings and leave it alone for 24 hours.

The FACT THAT IT IS STILL FREEZING MEANS THE WORKS ARE OK.!
If it still doesn't work correctly, you need freon added by aservice man, but I think cleaning is all you will need.

Posted on Jan 12, 2009

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