Digitizer PC-Link does not enable after installing all Digitizer Software and updates on new PC. I ran into this problem before and believe it was related to the USB driver for XP. The Digitizer CD only had USB (PC-Link) driver for Windows95 and Window 2000. I don't remember how I fixed it but I am back to the same problem and would like some suggestions on how to proceed.
Does anyone know where I can get the PC-Link USB driver for Windows XP to Memory Craft 10001?
Machine: Memory Craft 10001 Digitizer: Digitizer 10000 Version 2.0F Service Pack 1 PC Operating System: Windows XP
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I do not know the limitations of the update software.
I hope this helps.
Cindy Wells (The other thing to try is the compatibility mode. This may work directly - right click on the installer and choose Properties. Then choose the compatibility tab and set the Program to always run as compatible with XP. Then right click again and choose Run as Administrator. If this doesn't work, another option is to run a second computer with an older version of Windows. You can use a true second computer, a dual boot computer or a virtual computer (which takes a portion of memory from the main computer but doesn't require a restart). If you have Windows 7 Pro or Ultimate, you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. The other options require a valid Windows license for the older OS. Install your Customizer in the older OS as you would normally install the software.)
Windows 7 is not compatible to your Digitizer 10000.
You may need a software driver to configure it with
the new operating system. You should know that there are lots of things that work with Windows XP and won't work with Win 7. So try surfing the internet
at Microsoft to address your problem.
So far, it doesn't seem that Janome's put out an update to Digitizer 2000 for Vista (though they have for Customizer 2000), but they have for Digitizer 10000.
However, XP should be fine with Digitizer. You may have to go into your "Properties" menu for Digitizer and set the compatibility back to say, "Windows 95" though.
To do this, right-click on the software icon for Digitizer on your desktop. On the contextual menu will appear several choices - select "Properties" and then click on the "Compatibility" tab on the Properties dialog box. This is where you change how your computer (essentially) recognizes the application.
You may need to experiment with the options. Try "Windows 95" first ... and if that doesn't work, select and try another.
Try downloading the updates for your software from Janome Global, downloads, software. Version 1 needs patches to make it compatible with XP. The most current Version for the 10000 software is 2.21, and the upgraded program is Digitiser pro/MB , a much more stable and far easier version to work with. The upgrade has to be purchased via a dealer or direct from Janome.