Question about Janome Memory Craft 10000

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Need Windows XP USB driver for Memory Craft 10001

Digitizer PC-Link does not enable after installing all Digitizer Software and updates on new PC. I ran into this problem before and believe it was related to the USB driver for XP. The Digitizer CD only had USB (PC-Link) driver for Windows95 and Window 2000. I don't remember how I fixed it but I am back to the same problem and would like some suggestions on how to proceed.

Does anyone know where I can get the PC-Link USB driver for Windows XP to Memory Craft 10001?

Machine: Memory Craft 10001
Digitizer: Digitizer 10000 Version 2.0F Service Pack 1
PC Operating System: Windows XP

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  • Anonymous Jan 16, 2009

    my problen is similiar, I have Janome 10000, and My old computer with original windows 2000, and then xp installed on it....well that computer DIED, I am now stuck with a lap top that can fit my "Dongle", but it is Windows XP, and apparently there is no driver, I keep getting the error message: HASP DEVICE DRIVER noy installed....any ideas? Thanks.

  • Anonymous Jan 29, 2009

    I have same problem I am trying to download Digitizer 2.0 and it download until it says installing windows drivers, and that is as far as it will go.

  • starpig Jan 29, 2009

    I have windows XP and when it gets to the installing windows drivers the down load stops. I have waited for 2 hours but nothing changes.

  • jacobvoss87 May 10, 2009

    I need the windows XP driver for the memory craft 10001.

  • Anonymous Mar 16, 2014

    Can an instruction cd for janome memory craft 10001 be purchases anywhere



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Contact me back at and i will send you all the drivers i have.
when i got mine working, i believe sometimes it is just by LUCK that things work.

Posted on Mar 29, 2009


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1 Answer

I have memory craft crashed and had to relace- now have windows 7 and can not install my cstomiser 10000 plus (ver1.0

There are software updates for the Customizer 10000. See: . Drivers and installers have changed over time.

I do not know the limitations of the update software.

I hope this helps.

Cindy Wells
(The other thing to try is the compatibility mode. This may work directly - right click on the installer and choose Properties. Then choose the compatibility tab and set the Program to always run as compatible with XP. Then right click again and choose Run as Administrator. If this doesn't work, another option is to run a second computer with an older version of Windows. You can use a true second computer, a dual boot computer or a virtual computer (which takes a portion of memory from the main computer but doesn't require a restart). If you have Windows 7 Pro or Ultimate, you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. The other options require a valid Windows license for the older OS. Install your Customizer in the older OS as you would normally install the software.)

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Need Easy Transfer for my Janome 10001

Here is a direct link to the Janome website for your machine's software:

Best wishes,

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Why "Digitizer 10000", which used to work on my computer with WinXP SP2, is not working on Windows 7? After installing the software, I click on the button to start the program, but the mistake comes. Help...

Windows 7 is not compatible to your Digitizer 10000.
You may need a software driver to configure it with
the new operating system. You should know that there are lots of things that work with Windows XP and won't work with Win 7. So try surfing the internet
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Oct 14, 2009 | Janome Memory Craft 10000

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I can't get the correct driver for Janome MC 10001 for Vista 64bi

See if you can run the program in compatibility mode, with win 2000 or xp.

Sep 01, 2009 | Janome Memory Craft 10000

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What platform (WIndows XP, etc.) can the 9000 digitizer use?

Digitizer 2000? Or Digitizer 10000?

There's a BIG difference.

So far, it doesn't seem that Janome's put out an update to Digitizer 2000 for Vista (though they have for Customizer 2000), but they have for Digitizer 10000.

However, XP should be fine with Digitizer. You may have to go into your "Properties" menu for Digitizer and set the compatibility back to say, "Windows 95" though.

To do this, right-click on the software icon for Digitizer on your desktop. On the contextual menu will appear several choices - select "Properties" and then click on the "Compatibility" tab on the Properties dialog box. This is where you change how your computer (essentially) recognizes the application.

You may need to experiment with the options. Try "Windows 95" first ... and if that doesn't work, select and try another.

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Try this link - it should be the one you want!

Then, according to Janome's recommendations, follow it up with this download.

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The only way to get a new dongle for your software is to purchase a new software package.

You can call Janome and ask them ... but I'm 99.9% sure that they'll tell you the same thing. :(

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MC 10000 Digitizer 10000 Error Message

Try downloading the updates for your software from Janome Global, downloads, software. Version 1 needs patches to make it compatible with XP. The most current Version for the 10000 software is 2.21, and the upgraded program is Digitiser pro/MB , a much more stable and far easier version to work with. The upgrade has to be purchased via a dealer or direct from Janome.

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You need to have Customizer og Digitizer pro to send design by cable to you MC10001.

You can also use a PCMCIA adapter in your MC10001 and a CF also need a memorycard reader to write to your CF card from your computer

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