Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Message shows: install correct print head

2.5 yrs old . Cleaned the head after rec. the message and still reads the same. is it really the print head or can I align it ? Alarm light is on and can't get past the error message.
thanks, Jim

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  • 140 Answers

After you do what the error message says then you have to go through the keyboard and clear the error as per the user manual instructions. God bless.

Posted on Jan 12, 2009

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Posted on Jan 02, 2017

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Usually that type of message means either the print head was not a Canon authorized print head or the chip that the unit reads is damaged.

All you can really do is ask for a refund from where it was purchased, or get another one from a Canon authorized retailer.


"Never purchase a reconditioned print head, for exactly this reason" Be aware of "Pirates" who call you, ask you what type of printer or copier you have and as soon as you tell them, they all of a sudden have what you need at a huge discount. Its a rip off.

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Hello,

View the user manual here. http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00449611/c00449611.pdf

go to page 60 and follow the instructions for replacing the ink cartridge, remember to have the printer on when you do.

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i believe the printer u are using is a bit old,,the head is worn out and its natural..every hardware equipment has a eol{end of life},,u can print but the quality of the print will deteriorate with time..

i dnt know the model no,, but i think it wont be wise to buy a print head than buy a new printer,,reasons

1.new printers are really chaper than old ones and the price ratio of buying a new printer wud b better than changing the head

2.if even u buy the printer head it is complicated to install it and if correct allignment is not achieved on the plane head then the whole printer is useless

my advice:use the old printer till u get a satisfactory printout,,then buy a new printer

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hi
if yr printer is under woranty u need to do company services system coz i think that u do what as u abov say that u do a initial stape or if yr printer not on woranty and if u know a normal clining system do cline pritner otherwise u need to replace head...

if yr printer show red light blink do press 5sec. then print it..may be it's help u if u have any quary tell me feel free...

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With printers $23 at Wally world these days its not fessible to repair this age of printer. The problem we have with customers here locally is the same thing. We ask them "How old is the ink?" They reply "Its new!" then come to find out later that its new to them cause they bought it 6 months ago and havent used it since. Well typically if this is a cartridge printer eg:the tank and head is one unit, change the blasck cart. IF it has seperate heads change the black print head it has probable reached the end of its life, but the thing with the heads is there typically $30-$70 each which its more feesible to go get a new unit.

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