Question about Whirlpool RCC3024 Electric Cooktop

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Whirlpool Flat cooktop burner not heating up

I have a whirlpool flat cooktop (Model: GJ8640XBB0). Of the 4 burners, 2 of the front burners are not heating up and the Hot Surface Light is always "ON" irrespective of whether the stove is used or not.

I tried to turn off the circuitbreakers and then switched back on. But no use.

Any suggestions would be of great help.

Thanks in advance!

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  • krexternal Mar 05, 2009

    I normally clean the knobs once a month and even tried turning the knob from one side to other. It still does not work:(

  • Anonymous Mar 31, 2014

    Replaced a switch in back that fell apart but still don't work

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Try cleaning the knobs. I did the same thing you did (turning the circuit breaker off but that did not solve the problem.

My wife just tried turning the knobs and that seemed to work. It appears that one of the knobs may have been so sticky that the though it's in the OFF position it thinks it's still ON.

Posted on Mar 05, 2009

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Posted on Jan 02, 2017

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Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

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