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I was enquiring as to the status of a repair my laptop was sent to repair facility I still have not heard anything accept that they have it over a week now and I only had it for 3 months I think they should send me a new one can you direct me to someone that can assist me? Also I would like to enqire into EXTENDING MY LAPTOP WARANTEE this was not offered to me by Acer nor the retailer that sold it to me. Details emailed to me so far below :Service Request Number : 1-47WCJF System Information Serial Number : LUS050B11283607A4C2535 Description : AOA150-BB AOXPHSTCA2 MC UMACB 2*512/120HDD/3 Warranty End Date : 09/24/2009 Your Information Express Service Id : 1-42ZQ60 Name : TIM NURMI Address : 178 HILL STREET BOX 82 WAHNAPITAE, ON P0M 3C0 Canada Phone : 7056945432 Email : TIMNURMI@ISYS.CA Problem Description Problem Description : LOCKUPS-CONSISTENT : Powers On Fan and power led. BLACK SCREEN NO BOOT NO HARD DRIVE LED FLICKER NO SOUNDS/BEEPS! MOBO or HD Retailer confirms plus it is only 3 months new?

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If I was you I would call the acer company.Let them know your situation and yes if you've only had it a short time they should replace it.
I would try that and see what happens I had my laptop replaced no problem from acer.

Posted on Jan 12, 2009


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