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Check batteries on the remote. Sorry if this sound too obvious. If batteries are OK try using a little extra force on the light button, if that works, button may be at fault. You can take the remote apart (two small Phillips head screws on the back) and try cleaning the switch contacts with a little rubbing alcohol and an ear swab. If this doesn't work, Home Depot sells the remotes separately. Just be sure to set the remote's little (DIP style) switches to the same combination as the fan in order for the remote to work. The switches are visible when you remove the remote's battery cover and on top of the fan through a small opening. Please rate this solution if it was helpful. Good luck and thanks for using Fixya!
The CODE SWITCH RECEIVER should be located in the CANOPY (the bracket hanger). !!WARNING!! YOU ARE ENTERING A HIGH VOLTAGE ELECTRICAL ZONE!!
It will be tucked in among the electrical wiring and inside the hanger bracket.
Simply pull it out and you will see the CODE SWITCHES. There are 16 CODE combinations that can be used. Both the REMOTE and the RECEIVER MUST be set with the SAME CODE.
Good luck. :)
The remote "reciever" is seperate from the fan. It is black in color with 6 wires, one being the antenna. It is wired together inside the fan canopy. If you do not have the reciever then you will have to buy a new one. You can purchase just the reciever, but you will need your remote to match it with
I've found that Hampton Bay has it's own light kits, available only from them. The others (generic) aren't the same size. Hampton Bay fans are made exclusively for Home Depot. They are made by a few different manufacturers but only Home Depot sells them. I would have Home Depot customer service get a brochure for you so you can order what you need, if they don't stock it.
The dip switches on the remote and on the fan have to match - which makes the remote and the fan on the same radio frequency so they can talk to each other. They all come with the same default setup of the dip switches (all in the "on" position and therefore they are all on the same radio frequency). That's fine unless there is a similar remote control fan nearby. So a remote might talk to several new fans if they are similar brand or same remote etc on the default dip switch settings and therefore same radio frequency. It's up to you to change the dip switches if you need to. You need to. They give you the ability to change the frequency so you don't control a similar fan down the hall, upstairs etc , while also controlling the one in the room that you intended to control ie your problem. As long as the remote and the fan match, they will talk to each other. So you have to change the dip switches on one of the remotes and the fan you are using that remote on to something different, but matching. There are usually four dip switches, usually all in the "on" position. So, for example, change the first dip switch to off on the remote and do the same to the fan - turn first dip switch off. You'll probably have to take the fan down and take off the top to get at the dip switches. That should fix the problem. My fan: Hampton Bay 54 In. Brushed Steel with Remote Model 55295
I had this problem. One day everything worked. The next day the fan ran at 1 speed and the remote didn't turn on the light, change fan speed, nothing. I changed batteries on the remote - no good. As you should know, the dip switches on the remote and on the fan have to match - which makes the remote and the fan on the same radio frequency so they can talk to each other. (They let you change radio frequency so that you don't control a similar fan down the hall as well as the one in the room that you intended to control.) Anyway, come to find out from the fan guy at Home Depot that sometime the dip switches on the fan "fall" out of place leaving the remote unable to talk to the fan. Sounded crazy, but sure enough one of the dip switches on the fan wasn't tightly in place. Once all the dip switches were tightly in place (with the fan dip switches matching the remote dip switches) everything ran fine. To change the dip switches on my fan that meant uninstalling the fan from the ceiling and taking the big top cover off to expose the dip switches. My fan: Hampton Bay 54 In. Brushed Steel with Remote Model 55295