Question about GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator

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Bottom Door Shelves and Vegetable Crispers Freezing up

I have the Refrigerator controls set at 3 Freezer and 3 Fresh food and the variable temperature control set up, to use the bottom crisper for vegetable. It freezes what is in the bottom crisper and the bottom door shelve. The unit is 5 years old and has been working fine til now.

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I just had a similar problem, and the bottoms of both sides were cold but the top shelves were warm. I found that the condenser fan, the fan right above the cooling coils was not working. This fan circulates the cold air and if it's not working it can't move the cold air to the top or over to the refrigerator side. Open the freezer door and press the switch that tells the computer the door is closed (so the light goes out), if the fan doesn't come on shortly, or only sputters that could be the problem. You will need to take out the back cover over the coils, the ice maker tray and auger motor if you have one and some other parts. Play around with the plug where it goes into the side wall, if you can get the fan to come on and off, it's most likely a bad fan motor....about $55 to replace. As you take it apart, be sure to take some digital pics of the process so you can remember how it goes back together!

Posted on Feb 13, 2009

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PSC23NSTESS FREEZING VEGTABLES


Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
  • If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents (Side by Side models only).
  • The fresh food control should be at the normal setting of 5.
Freezer on Top Models
First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
  • If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.

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Our Whirlpool GI5FSAXVY refrigerator is freezing items. The temp control has been set to 38 degrees forever. It appears that things on the lower shelves are freezing more than things on the upper...


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There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.



Refrigerator is Too Cold and Freezing Food

heatman101
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My frost free fridge freezer is too cold and freezing the food in the bottom drawer there is some ice around the bottom drawer


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Contact an appliance service company.

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My GE Model PSS25MGNAWW Artica Profile Refridgerator has begun freezing the contents of the bottom Sealed Pan and Fresh Produce Drawers. Put setting up to 2 and Chill Dial to Cold (left) but temp is stayng...


Freezing in cripsersG.E artica:

Models Affected: All 23 25 27 and 29 cubic foot electronic side-by-side refrigerator units with plastic Liners manufactured in 2001 or later. This includes all Profile- (Arctica and Eterna") models Consumers have called with reports of freezing in the Vegetable (middle) pan or the CustomCool M (bottom) pan , frozen water tank or frozen water filter.Freezing in the pans , a frozen water tank or a frozen water filter is caused by excessive airflow from the vents in the tower.


To eliminate these freezing issues , install kit WR49X10045. Follow the instructions included in the kit.






Damper door broken G.E artica:

Affects all 2001 models produced with "M" as the eight letters in the model i.e.: PSS25SGM with serial date code LA4 , MA4 , RA4 , SA4 , TA4 , VA4 , ZA4 & AD4. Freezing happens when damper door breaks leaving the unit with no control over the very cold air entering fresh food compartment from the freezer.

Replace damper door assy , with new damper door kit WR17X11508.

To verify the damper door is broken , remove the light shield and rear light bulb from the top of the refrigerator. Enter the factory diagnostic mode by pushing all four temperature control buttons at the same time. Perform damper motor test (FZ 1 , FF 0). Press any other button i.e. Custom cool or filter reset to start damper test cycle. Shine flashlight through right hand side opening of light assembly to view movement of damper door. To exit test mode (FZ 1 , FF 6). lf damper door assembly needs to be replaced , pull top two shelves out 2 ". Pull rear tower assembly slightly forward with both hands, move to the left and the right to expose the two screws that secure the duct assembly , also remove both screws that secure the duct to the ceiling. Replace with new damper motor assembly WR17X11508.

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Freezer extremly cold, some frost on items. The fridge is also too cold, freezing food in the bottom crisper bin. Kenmore Elite side by side model # 5320902. We have the temperatures set higher to...


The compressor is cycled on/off by the fresh food temperature setting. The freezer setting controls a panel, or door if you will, that allows cold air to be blown into the freezer.

Since both compartments are getting too cold, the most likely culprit is the fresh food thermostat control, since it controls the compressor cycle. Try setting it to a higher setting, even if it's above normal. Use a manual thermometer to check the temperature of the fresh food compartment and compare it to the control setting. The readings should be the same or very nearly the same.

I assume your refrigerator is controlled by a solid state controller (i.e. a printed circuit board). Some of these allow for calibration of the thermostat to coincide with the actual temperature of the fresh food compartment. That would most likely have to be done by a service technician unless you have expertise in the field.

If calibration is not an option, if you can live with the thermostat setting not reflecting the actual temperature, a free fix is to simply set it higher than you actually want it to be, recognizing that the actual temperature is 'X' degrees lower than the thermostat setting.

The freezer compartment temperature will be similarly affected, and can be controlled by the freezer temp setting, which is actually nothing more than setting the position of the panel which allows or restricts air from being blown into the fresh food compartment from the freezer. Again, the compressor is cycled on and off by the thermostat in the FRESH FOOD compartment which gets its cold air from the freezer compartment.

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