Question about Whirlpool Duet GHW9150P Front Load Washer

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Towels smell oily and moldy--really stink

My towels stink. They smell fine out of the dryer (I do dry them thoroughly), but smell really bad as soon as they get wet--it is disgusting. I have tried everything, and yes, I leave the washer door open all the time when not in use, and yes, I use the monthly cleaning cycle. The washer itself does not smell. Just the towels. What can I do to get the nasty smell out of the towels? Please help.

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  • stump1982 Jan 14, 2009

    towels and tee shirts smell when they get wet..

  • lrking201 Jan 14, 2009

    Thanks, kmack, but I do not use any fabric softener (or dryer sheets for that matter). I also use only a small amount of detergent and remove the towels immediately after the cycle is finished. Still I have this problem with stinky towels.

  • kellykid Jan 15, 2009

    I have the same problem and only the white towels smell o.k. and that is when I add a little bleach. I hate the smell of my coloured towels, they smell rancid and musty, laundry is supposed to smell clean.

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The solution is to add additional water to the wash and rinse cycles. The problem of stinky towels is caused by not being able to rinse the soap out because not enough water is being used during each cycle. To determine if this is your problem try and wash a load of clean dry cloths/towels, if this is the problem you will see suds form in the washer. Repeat the rinse cycle until you no longer see suds. This should give you a clue if low water levels are your problem.
Increasing the water level in my washer solved all of the problems that my wife was having with the new front loader and save me from a life of misery (A condition of mental or emotional unhappiness or distress.) Because as you know if momma ain't happy no one’s happy! I'm including a link to my blog where I chronicled the solution to our problem. http://whirlpool-dueling-with-duet.blogspot.com/ I discovered during the time when I was working on our machine that the problem with stinky cloths and front load washers seems to plague all manufactures of front loaders, some more than others. It would be so easy if they would allow you to select the level of water that you used to wash with. There are lots of other problems with these advanced washers stinky cloths and mildew are just one problem.

Joe T.

Posted on Jan 05, 2010

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I had the same problem, and have the solution. You won't believe this, but try it.

Use powdered HE detergent instead of liquid HE. I don't know why, but it makes a difference. Also if you must use fabric softener, use only a high quality one. The cheap ones form more of a build up.

Posted on Jan 17, 2009

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Don't use fabric softener. I had the same problem and read somewhere to stop using the fabric softeners. I don't know why but after about two cycles (they smelled really bad) it worked! I always used fabric softeners with out a problem but one day I just started getting REALLY smelly towels. I always take my wet wash out as soon as the cycle ends and dry it completely so I was surprised when they smalled so bad. Give it a try.

Posted on Jan 13, 2009

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Stinky towels


I will continue to post this to everyone in hopes that enough people will add their voices to mine.

What is the mater with us that we are accepting this outrageous product flaw?

Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!

What in the world are we thinking when we allow ourselves to be forced to jump through these ridiculous hoops just do do laundry!?

I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!

The new government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!

I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:

*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!

NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.

Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!

Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:

*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine

*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!

Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.

Are you kidding me??

Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.

So, now this is what I want!

I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.

Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!

This is outrageous and we need to speak out about this and make sure our voices are heard!

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