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Screen has lots of lines across

Kobo wont turn on and the screen just has loads of lines going a cross

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My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Undefined


When your Kobo Arc 7, Kobo Arc 7HD, or Kobo Arc 10HD is connected to a wireless network, you'll see a and-wififull.svg Wireless icon in the System icons at the top of the screen.
  1. Tap the and-home.svg Home icon at the bottom of the screen.
  2. Put your finger at the top of right of the screen and swipe down.
    The Settings shortcuts will appear.and-shade.svg
  3. Tap the and-settings.svg Settings icon.
  4. If required, tap the slider button beside Wi Fi at the top left of the screen. The button will turn blue and display On.
  5. Tap Wi-Fi. The list of available networks will appear.
  6. Tap the name of the network you wish to connect to.
  7. Tap Connect.
  8. If you see a lock icon beside the wireless connection, it means that the connection requires a password. You'll need to enter the password to connect.
Turning off Wi Fi on your Kobo Arc 7, Kobo Arc 7HD, or Kobo Arc 10HD You can turn off Wi Fi to keep your Kobo Arc 7, Kobo Arc 7HD, or Kobo Arc 10HD to keep from connecting to the Internet, which is also known as Airplane Mode.
Turning off Wi Fi extends your battery life, and also lets you use your Kobo tablet on an airplane or in a hospital.
  1. Pull and hold the power slider at the top of yourKobo Arc 7, Kobo Arc 7HD, orKobo Arc 10HD until the power off menu appars.
  2. Tap Airplane Mode.

Oct 27, 2014 | Tablets & eReaders

1 Answer

Kobo problems


If the books have been loaded from Kobo, you can go to their site and load them again (for free). If not, you would have to get them again from other sources and may have to pay for them again.

Aug 10, 2014 | Kobo Arc

1 Answer

My kobo wont turn on


When you slide the switch back, you should wait 3 sec and then let it go the green light will come on - if screen stays blank re- syncing you e-reader to your computor.

Apr 25, 2014 | iPhone Apps

1 Answer

Kobo glo com help


Use your USB and computer to try and recover it. Follow the prompts on the screen.

Mar 12, 2014 | Computers & Internet

1 Answer

My kobo wont turn on


How to Fix Kobo eReader Locked up Frozen or Not Responding
1)Slide power switch to right and hold for 15 seconds and release
    2)Slide power switch to right again and hold till green/blue button near switch lights up.

Dec 05, 2017 | iPhone Apps

1 Answer

My kobo wont turn on


Try this, it worked for me
Turn off phone
Remove battery
Wait 10 seconds
Plug in charger
Insert battery
Turn on phone

Dec 12, 2017 | iPhone Apps

1 Answer

Kobo arc i have a green line straight across my screen of my arc7...how can i get rid of it?


return it if its under warranty if not find disassembly instructions on the Internet and reseat the cable for the screen if that doesn't work replace with new cable and/or screen.

Dec 28, 2013 | Tablets & eReaders

1 Answer

My kobo wont open the book, keeps loading but does not open


Does your Kobo turn off and on normally? Or is it stuck loading the book and totally not responding? If so, reset your Kobo. Look on the bottom edge of the Kobo - see the little pinhole? Stick a paper clip into there until you feel it push against a little switch. Remove the paper clip.

Is the Kobo working, but simply can't open a book? If it's only affecting a particular book, try deleting it and downloading it again.

Dec 27, 2013 | Kobo Arc

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