Question about New Bright 384 Holiday Express Animated Electric Train Set

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I need the coupler link for the holiday express engine, where can I buy one? Ken S.

The coupler link on the back of the holiday Express engine became broken after the enging derailed and fell off the track. I want to know where I can buy another one.

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Posted on Jan 02, 2017

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  • 14 Answers

SOURCE: instructions

Not sure what instructions you need, but the setup is very simple.
1. Put your track together
2. Attach the track power connector by slipping it under the track and pushing, then lift up the other side. This will make the two metal contacts connect to the track.
3. Plug the connector from the power pack into the track module (It should only go one way)
4. Plug the control box (looks like a telephone cord) into the track module, Will only go one way
5. Place the locomotive on the track.
6. Place the Treetop Tender on the track (you need both to make it run)
7. Connect the large connector from the treetop tender to the loco
8. Turn on the command module and press forward ...

You should now be running in circles ...

Hope this helps...

Posted on Dec 15, 2009

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  • 1 Answer

SOURCE: Holiday Express Train Set

We struggled with this just today...finally figured out that you have to twist the small piece right behind the bell on the top of the locomotive.

Posted on Dec 19, 2009

Testimonial: "Thank you! Now... how do you keep it on the track? :O)"

  • 5 Answers

SOURCE: an electricalroblem with Holiday Express train

This train set is very particular and getting it to work each Christmas is a family tradition in frustration. First you must make sure that all the pieces of track are connected properly and that the track is perfectly symmetrical and flat. We double-check the battery positions every year and find one in wrong. There are + and - signs, but they're hard to see; use a flashlight. There is a black toggle switch below and behind the red stack that toggles forward (to make the train go forward) and backwards (reverse); straight out perpendicular to the train is the "stop" position. Also, you have to start at a stop/switch station. One other note: behind the red stack, there is a smaller black stack. If you turn this, you can make smoke come out of the stack. I think I remember someone suggesting a drop of cooking oil. Hope this helps!!! Hope you get it set up for Christmas!!!

Posted on Dec 24, 2009

  • 1 Answer

SOURCE: My New Bright Holiday Express train set is 10

Make sure your track is clean. take a green scrub pad and rub the track to clean off any tarnish

Posted on Dec 28, 2009

  • 1 Answer

SOURCE: No power to track and/or train. Power to Holiday Express Train

Power enters through the tender. You must have the tender and the engine both on tracks and linked with electric cable.

Posted on Dec 31, 2009

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Please call the following number and they should be able to send you the coupler that connects the train cars.

1-888-536-2988


Let me know how this works out for you.


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