Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer
A few days ago, my washer started making a loud grinding sound. I checked it out and found that the machine wasn't agitating or spinning. I took it apart and found the busted motor coupler. I ordered a new part (a higher quality one with the metal ring, not all plastic) and installed it. The machine seems to be agitating and such, but it's still making that sound. Also, I ran it through various parts of its cycle more-or-less at random to test it out, and now there's a good deal of water sitting in the bottom. Should that have drained? I've never repaired or troubleshot a washer before, so I'm not sure what I should be seeing.
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Posted on Jan 02, 2017
check the lid switch operation,not sure what the noise could be maybe somthing stuck in the pump? hope ths helps unless the contacts in the timer are faulty i have opened up a few timers and fixed the contacts short term.
Posted on Mar 09, 2008
This problem, or some variation thereof evidently is very common with these Whirlpool Washers! I have same problem. So far, best I have found is at
diagnosis by someone who knows. What William Burk says there makes sense. However, to get to the drive block there's quite a bit of disassembly required. I am stopped because I cannot get the spanner nut off. Hope this gives you some help toward finding a more comprehensive answer
Posted on Jul 05, 2008
The coupler would be an easy assessment to consider. The following link explains how:
I posted the link that explains how to replace a coupler, because it also explains how to get to it. It is common for these couplers to break over time. Either, the plastic pieces break, or the rubber bushing shears apart. A common sign is to find black filings under the washer. Another common problem with earlier models, is the center hole in the coupler rounds out and begins to slip on the transmission or drive motor shaft. The manufacturer has come out with an improved coupler that has a steel grommet in the center. The part number is provided with the link. I hope this helps you. Let me know if you require further assistance.
NOTE: If it is determined that the coupler is NOT bad, the gearcase (transmission) would be your next logical choice. I can also explain how to replace one of these (if required). It's not a difficult job.
Posted on Dec 12, 2008
really sounds like a coupler issue. May look fine but if one of the teeth are busted it will do this. You can get a tutorial for fixing this here. http://www.shop.washermd.com/category.sc?categoryId=4
Posted on Jan 08, 2009
motor coupler is goingto be the issue, easy enough to replace, you can find a video on you tube, search "whirlpool motor coupling"
Posted on Jan 25, 2009
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