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Re: Keyboard doest work
Assuming that you have good batteries installed, turn the
Keyboard over and locate the small reset/connect button on the back of the
keyboard and press it. Then try to see if it is working. If not try
pressing the button on the receiver and then on the keyboard.
Turn the mouse over and find the small rest/connect button
on the bottom of the mouse and press it. This should connect the mouse to
the receiver and work properly. If not, try pressing the receiver button
and then press the button on the mouse. This should be done whenever you
change batteries or glitch. Hope this
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Your machines are different and likely have different interface chipsets. Some newer machines have more built in plug-n-play than others. There is so much incompatibility that it is a wonder that any of the stuff works together. You need to install the needed driver... NOTE: there is a lot of incompatibility between OS versions... so if for instance you are using XP on one machine and Vista or Windows 7 on the other there are a LOT of incompatibilities. ALWAYS check the requirements for the computer with the specs of the device to be connected. MOST of the problems are due to OS variations. Check for driver updates on the Sony site
Most keyboards of that scale are not especially fragile. You may have to remove the back (lots of screws) and maybe a bezel that is across the top of the keys to get full access to the keys. The good thing is you have lots of working models --- all the other keys. So carefully consider the differences. It may be that one or more plastic parts have broken, particularly if it fell and landed with pressure on that key.
Most of the keyboard manufacturers have parts departments that can supply just the part of the keyboard you need if you can specify exactly what you want.
I brought the keyboard into a local service technician. He told me that he had to remove about 50 screws but the solution was simple. He unplugged and reconnected the ribbon connector. It apparently was not making good contact.