Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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Can't install Epson SX100

During install, when I plug the USB cable in, the 'Found new Hardware Wizard' starts then reports that it can not install this device - "The parameter is incorrect'. The wizard reports the device correctly as Epson Stylus SX100. I am using winXP. Epson Support have told me that this is a WINXP problem and that there is a fix for it - something to do with a hard drive conflict. I can't find any problem listed in the MS Knoledge base. Has anyone come across this problem and know the fix? I have installed the printer on a differnt computer OK.

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  • Anonymous Jan 13, 2009

    I have further info on this problem. It appears not to be the printer. I have tried another printer on the paralell port and I get the same error. All other USB devices work fine. I have tried the printer on another PC with the same motherboard and almost identicle build; it gives the same error. But another PC using a different motherboard works fine. The board in question is a Gigabyte GA-M61PME-S2 so I am trying Gigabyte's support page.

  • pietroped Mar 19, 2009

    In one portable PC, running Windows XP Home, the procedure for installing the printer's drive doesn't stop for asking to connect the printer's USB cable, but it suddenly ends with a message like "Installation OK".

    Instead, the installation of the drive is NOT OK at all, and the printer doesn't work.

    Must be noted that the scanner mounted on the printer DOES work.

    In other PC the problem doesn't exist.

  • Anonymous May 17, 2009

    When ths Epson SX100 drivers are installed one shall plug in the USB cable. When I do the printer is not recognized, the printer cannot be found. However, the printer IS plugged in, Windows finds it, the new hardware wizard starts. But you cannot install the printer via the Windows hardware wizard because the USB port is not created.

  • Thomas F. Schneider May 11, 2010

    You might try the EPSON site for a solution?




    http://www.epson.com/cgi-bin/Store/suppo...

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I found the right solution, at least to problem #2 on http://spazioiberico.spaces.live.com (in italian),
referring to http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.hardware/2005-10/msg00987.html :
there was a missing Key in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E979-E325-11CE-BFC1-08002BE10318}
Copy that key from a working PC, that's all. By the way, if your problem regards a scanner o camera instaed,
the missing key may be:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

Posted on Mar 23, 2009

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I have put the cd for installation of the printer but invain

Posted on Apr 19, 2009

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GET YOUR SOLUTION FROM EPSON

HERE IS YOUR SOLUTION

http://www.epson.com/printer/prob676ijt65/solution

Can't install Epson SX100 - 555f948.jpg

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Posted on May 22, 2009

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