Question about HP OfficeJet 6210 All-In-One InkJet Printer

Open Question

My HP Officejet 6500 E709n says there is a paper jam, but there is none and the carriage is locked on the right

1.I got an general printer error message 0x610000d, but HP does not have a match for this error message. 2. Next got a paper jam message, followed all the steps, there IS NO paper jam. No paper inside anywhere. 3. Tried all the usual fixes, power reset and factory setting reset. No help.

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: error - carriage jam message

My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):

1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.

2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.

3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).

4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.

5) Move the carriage to left side of the printer so you have room to access the undercarriage.

6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.

7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.

8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.

9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux

Posted on Mar 10, 2008

Ad
  • 300 Answers

SOURCE: Carriage jam

Try this (it may not work) -
Perform a Semi-full Reset on the unit by following the steps below:
1. Make sure that the unit is on, and disconnect the power cord from the back of the unit.
2. On the unit keypad press the # and the 6 keys simultaneously and hold both keys down while plugging in the power cord.
3. The Semi-full Reset message will appear on the unit display.
Wait until the unit initialization process is complete. The unit will have recovered its original settings.

I've had this error before and had no obvious fault with the carriage (it moved freely and the encoder strip was in place) i managed to clear the error by stripping the printer down and cleaning around the service station area

Posted on May 29, 2008

rockfixya
  • 679 Answers

SOURCE: error - carriage jam message

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

komguy
  • 2306 Answers

SOURCE: my HP Officejet 7210 all in one is showing the

Carriage jam means the carriage, where you put the inks, can't move right to left properly. Sometimes ink on the clear strip behind it is the cause. You can carefully clean with damp Q-tip, and check also that the cleaning assembly on the right where the printhead parks, is not stuck.

Posted on Jul 24, 2009

  • 199 Answers

SOURCE: CARTRIDGE JAM - CARRIAGE JAM - PAPER JAM - RESET POWER

change the carrage block will solve this issue.the carrage block cable is damaged

Posted on Sep 12, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP Officejet 6500 wireless E709N makes a loud squeaking noise every time something is printed and is printing additional lines on the sheets of paper being printed?? Help!


Horizontal streaks across the page usually mean your cartridge is about to run out, or is at least dirty. Try cleaning the nozzles, though avoid doing this manually -- your printer should have a cleaning cycle.
The squeaking noise could be dust in your rollers. That can't really be fixed without major intervention that could throw something out of balance and result in many a paper jam. You can use a lint-free, static-free cloth to gently clean inside an unplugged printer, but it's generally not a great idea to mess around in there too much.

May 06, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Hp officejet 6500 wireless printer won't print quickbooks checks


go to control panel, printers, right click on my printer icon (HP Officejet 6500 E709n), click properties, click advanced tab and check "print directly to printer"

Nov 26, 2010 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Officejet 6500 error code 0x61011beb


General error 0x610000F6 actually is a Carriage Jam issue
Click Here for troubleshooting.

Nov 11, 2009 | HP Officejet 6500 Wireless All-in-One...

3 Answers

HP 8500 all in one printer: error 0x61011bef


0x61011bef is a general error that the chipset in the printer gives instead of a "carriage jam " error message.

Double check inside the printer as well to ensure that there is no bits and peices stuck insde the printer where the carriage assembly ( where the printheads sit) check to make sure that moves freely.
as well as clean the rollers on the back of the printer... silly yes but it has been know to cause an error if there is built up paper dust on them

Nov 09, 2009 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Carriage cradle stuck on right side!


Carriage system is broken. Uneconomical to repair. Sorry

Dec 27, 2008 | HP Officejet 5610 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 6210 All-In-One InkJet Printer Logo

Related Topics:

341 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...