Question about HP OfficeJet 6210 All-In-One InkJet Printer
1.I got an general printer error message 0x610000d, but HP does not have a match for this error message. 2. Next got a paper jam message, followed all the steps, there IS NO paper jam. No paper inside anywhere. 3. Tried all the usual fixes, power reset and factory setting reset. No help.
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Posted on Jan 02, 2017
SOURCE: error - carriage jam message
My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):
1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.
2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.
3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).
4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.
5) Move the carriage to left side of the printer so you have room to access the undercarriage.
6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.
7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.
8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.
9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux
Posted on Mar 10, 2008
SOURCE: Carriage jam
Try this (it may not work) -
Perform a Semi-full Reset on the unit by following the steps below:
1. Make sure that the unit is on, and disconnect the power cord from the back of the unit.
2. On the unit keypad press the # and the 6 keys simultaneously and hold both keys down while plugging in the power cord.
3. The Semi-full Reset message will appear on the unit display.
Wait until the unit initialization process is complete. The unit will have recovered its original settings.
I've had this error before and had no obvious fault with the carriage (it moved freely and the encoder strip was in place) i managed to clear the error by stripping the printer down and cleaning around the service station area
Posted on May 29, 2008
SOURCE: error - carriage jam message
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
for more information please go to below link>>
Thanks for using FixYa.
Posted on Feb 03, 2009
Carriage jam means the carriage, where you put the inks, can't move right to left properly. Sometimes ink on the clear strip behind it is the cause. You can carefully clean with damp Q-tip, and check also that the cleaning assembly on the right where the printhead parks, is not stuck.
Posted on Jul 24, 2009
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