Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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How do i reset the paper selection on my HP officejet 8500

I'm using Avery 5162 labels but they are misaligned when I print them. Avery tells me I need to reset the paper selection on my printer to Photo Paper Matte or labels. How do I do this?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Just trying to print 2181 Avery Laser Labels - "Paper Size or type is incorrect"

I have had this same problem trying to print DVD lable sheets.
I spent hours trying to work it out, HP support said it was the software(hmmm)
The answer to the problem is, the printer senses the printed block colour band on the preprinted lable sheet. I am using Fellowes - Neato DVD tempate sheets which have a black, block of colour on the leading edge, I'm not sure about Avery.
I found the quick fix is, turn the sheet around end for end against the manufacturers instructions. The opposite end is plain and goes through OK. You may have to calibrate the software to compensate if the printing starts in a different position this end, my sheets are the same within about 1mm.
You could also cut the block colour off the sheet if the direction was critical, and make allowance for the starting position.
I find the printer is good apart from this problem.
I hope this helps, it worked for me.
Regards, Rob.

Posted on Mar 17, 2008

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  • 105 Answers

SOURCE: printing to 4 x 6 paper

Hello oyam26,
For any paper mismatch issue, first thing you do is try to set the paper type to plain. This will fix the issue in most of the cases.

gud luck

Posted on Nov 05, 2008

nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

  • 1 Answer

SOURCE: I want to print a photo using the photo paper

I had to adjust the advanced print settings on my computer.

Posted on Oct 03, 2009

  • 1 Answer

SOURCE: The Hp officejet 6310 all-in-one will print

problem fix

Posted on Jan 04, 2010

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Hi,

1. Pull up a blank Microsoft Word Document.
2. Select "Tools" under the toolbar feature. Slide the cursor down to Letters and Mailing. Slide it to the Right and down. Select "Envelopes/Labels."
3. A box will open up. Make sure that the "labels" tab at the top is selected. The default is "envelope", so you must click on the "labels" tab.
4. Below that, you will see a "print" box. If you want a full page of labels (excellent for Christmas lists, etc.), make sure the "Full Page of Same Label" radio button is selected. If you only want to do one label, make sure the "Single Label" radio button is selected.
5. Off to the right side, you will see the word "Option." Press on that. Locate your label. Whatever labels you are using should have their classification number listed on the bottom left corner of the outside of the box. They tend to be 4 digits (ie. 5162 is the number for Avery White Mailing Labels.)
6. Once you have located your number on the box, find the corresponding number under the "Options Tab." Highlight it. Press Okay.
7. You will see "New Document" in the upper right hand corner. Press that.

Presto! You can now fill in an entire box of labels and send out very classy looking envelopes!

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To reset the size in your printer to the correct A4 size, do this:
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Inside THAT folder, you will find a list of printers you have connected to your Mac. 
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Hope this helps. 
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