Question about GoJo Purell 2720-12: TFX ? Touch Free Automatic Soap Dispenser

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MY PURELL REFILL WON'T DISPENSE. IT'S BRAND NEW, BUT NO MATTER HOW MANY TIMES YOU PUMP IT NOTHING COMES OUT.

Posted by Anonymous on

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Posted on Jan 02, 2017

jyackle5
  • 8197 Answers

SOURCE: how to refill purell dispensers

May I get the model # to help you more

Posted on Apr 05, 2010

  • 23 Answers

SOURCE: We have Purell hand sanitizer dispensers in our

Follow the instructions enclosed.629d30f.png

Posted on May 18, 2010

  • 37 Answers

SOURCE: When I refill the dispenser the Purell pours out

when you put soap in do not cut tip or poke hole inbag just slide plastic tip in holder and close should work hope this helps

Posted on Nov 10, 2010

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1 Answer

Kohler soap dispenser leaks onto counter


Your dispenser nut is either not tightened down underneath or your plastic base/o-ring needs to be replaced. Turn off water at value. Using sink nut removal & installation tool that is available at any Lowe's or Home Depot. Remove it and look at what is wrong. Conntact Kohler for free parts to repair it. Reinstall dispenser .

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Blinking light


The issue is the dispensing unit you have is a sanitizer dispenser, not a soap dispenser. The adapter collar on the bottle is the issue. Soap dispensers use a GRY collar, sannitizers use an LBL collar. There should be a sticker on the dispensing unit that says "LBL" or "GRY". Try removing the collar from a sanitizer bottle and place it on your soap bottle......should work fine. In short, make sure your letter code on the bottle mathces the letter code on the dispenser.

Jan 30, 2014 | GoJo Purell 2720-12: TFX ? Touch Free...

1 Answer

Our 2 soap dispensers have stopped working. They have new batteries in them and full soap refills. Help


You might try taking out the batteries and wiping the area dry. It may be that the batteries are not getting a dry connection. Also, make sure the batteries are replaced correctly. There is usually a diagram with the battery placement on the lid where the batteries are installed. Also, sometimes the soap dispenser can get clogged. In that case, make sure to take the batteries out and then run hot water thru the area where the soap comes out. Hope this helps out.

Feb 23, 2011 | GoJo Purell 2720-12: TFX ? Touch Free...

1 Answer

How do I open a wall mounted Purell NXT hand sanitizer in order to put in a refill? It appears to hinge at the bottom and open at the top, but it doesn't want to open easily and I don't want to break it....


It's been a long time since you asked, but in case someone else found your question like I did, here's the answer:http://www.marketlabinc.com/product.asp?P_ID=4110
There's a release button behind the hinge!

Feb 20, 2011 | GoJo PURELL NXT SPACE SAVER Hand Sanitizer...

1 Answer

When I refill the dispenser the Purell pours out and dose not stop. It isn't even foaming up.


when you put soap in do not cut tip or poke hole inbag just slide plastic tip in holder and close should work hope this helps

Sep 21, 2010 | GoJo Purell 2720-12: TFX ? Touch Free...

1 Answer

How do I install soap in purell dispencer


If it is mounted to sink the spout should be able to pull it out from top to refill it and put back in it. You should be able to grap it an tell if it will come straight up.

May 05, 2010 | GoJo Purell 2720-12: TFX ? Touch Free...

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