Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Temp is rising

The refrigerator sounds like it is running but the temp is 20 F on the freezer and 47 F on the refrigerator. I put the display panel is service mode and checked the errors. The error that was showing for option 1 was a CP error, which according to this paper shows a Compressor output error....Does this mean that the compressor went out or is there something I can do to get it working again?

Thanks,

Jeff Bartlett

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First Check the voltage to the compressor. Usually just 2 wires. If you do not have voltage and you are sure it should be running (it is turned on and plugged in) Check the controller (thermostat or Sensor/board assembly) because your problem is not with the compressor as of yet.
Assuming you have power to the compressor and the fan motor there is running up to speed the coils under neath are clean here are the items to look for to check out your compressor:

Getting to this step: Either your compressor is broken inside or the start components are not working properly. Ohm the compressor terminals to ground and across to each other.

If any read anything to ground the compressor is bad.
Your readings between the compressor terminals should all be different and you should have 1 low 1 medium and 1 high resistance reading.
Add the low and mid reading together and the sum should be close to the highest reading. If it reads say 20% more or less then retest it a couple of times to confirm your not slipping on the terminals.
Assuming the above checks out: Get a new Start relay (start capacitor if so equipped) relay and overload (and capacitor if it has one) In other words everything that is external and attached to the wires or terminals on the compressor, and replace them on to the compressor. Then if it starts problem solved if it still does same thing the compressor is bad (broken mechanically inside the compressor) and you have to decide to replace compressor or replace the refrigerating compressor be it AC or Refrigeration.
.
A few times I have gotten a compressor to start after leaving it off for 6 to 12 hours then retrying it. See the compressor unless left off for 6 to 12 hours and sometimes as long as 24 hours Is tight due to linear expansion from heat. And about 1/2 the time it is ok after new start components are installed. The other 1/2 the compressor will be ok for a day or 2 then stop again. Most likely from a “hard spot” in the movement of the internal parts in the compressor.

30 years of doing refrigeration and this has not changed.
Please rate me as high as you can and ask me to clarify anything you don’t understand.

Posted on Apr 14, 2009

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