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Does not dispense cubes, only crushed - Samsung RF267AERS French Door Refrigerator

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Ice type won't change

I had the same problem. The tech told me to unplug the fridge for 15 minutes to reset back to factory settings. It works fine now.

Posted on Dec 27, 2007

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SOURCE: Ice maker only produces crushed ice even though is says cubes

check the arm on the bottom of the ice bin going back to the back wall of the freezer if it is in that little stirup then the solenoid could be bad or frozen. the solenoid lifts that arm which opens the flap on the front of the bin which lets the ice fall out without going through the crusher. clear as mud?

Posted on May 08, 2008

  • 1 Answer

SOURCE: My Samsung refrigerator ice maker

I have the same problem. I just called custormer support and they are shipping me a new ice bucket to resolve the issue (I'm still under warranty). Based on the agent's quick response, it seems that this is not an uncommon problem.

Posted on Nov 12, 2010

SOURCE: hi i have a double

There is likely a faulty solenoid which switches the ice dispenser between "crush" and "cube" mode.

The water pressure at the water dispenser is proportional to the supply line water pressure. Unless there is a restriction in the supply line or the dispenser line, the only way to increase the water flow is to increase the supply line water pressure -- not an easy proposition.

More info, let me know.

Charlie

Posted on Feb 12, 2011

  • 1 Answer

SOURCE: my samsung rfg297aa dispenses crushed ice whether

This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question.
Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem.
You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.

Posted on Nov 07, 2011

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Several possibilities, but check first for cubes that are too small (means too little water is coming in during ice maker fill) and those cubes fracture into smaller bits when they are dispensed.

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You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

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hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

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1 Answer

Ice dispenser only dispenses crushed ice


Pull out your ice bin. In the back of the bin you will see a rod protruding from one side. That rod goes into an opening in the rear of the freezer. There is a solenoid behind that opening that raises and lowers the arm on the ice bin giving you crushed or cubed ice. Check to see if that solenoid is froze up or if your rod got stuck under it. If all check ok then replace that solenoid.

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1 Answer

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Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.

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