a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There are two to reformat your device. Just follow these instructions
From menu of your device: 1. Turn on your Sansa C240 2. From the main options menu, select " Settings " 3. Select " Format " and " Yes "
Formatting Manually: 1. Turn off Sansa C240 2. Slide the " Hold " switch on the bottom of the device to the " On " position 3. Press and hold the " Play " button. Press and release the " Power " button. 4. Hold the " Play " button until the LED screen displays the message " About to format device." 5. Release the " Play " button and press the " Next " button once.
Try these steps and let me know if you manage to reformat your device. I could instruct you on how to reformat this device on your pc just post back.
If these solutions helped you.. please rate this answer and leave some testimonial too. Thank you
Try resetting it with a paper clip or toothpick through the hole in the back. Its pretty deep but if you push gently you'll feel the slight click as the button goes down.. You can also download the firmware update from the rca site . You can use this to reformat your player. I was messing around with one that was given to me last night until I got a boot error. I reset and reformatted. Might could have just gotten away with reformatting.
Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged
2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)
3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard) 4. Go to "MY Computer" and see if it shows up as a "Removable disk" 5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know. EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.
6 Unplug it and let it finalize. Give it lots of time. 7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
It seems to me like your mp3 player booting software has corrupt, keep trying it it doesn't work after so long you may need to format your mp3 player.
To format you can use the software provided (if there was any.) If there wasn't any software provided follow these steps below:
First connect your mp3 player to the computer, once you've done that go to "Start" - "My Computer" - now look for something called "Removable Disk" which is your mp3 player, once you've found it "Right-click" on it then click "Format", once format as complete put music back on your mp3 player then, unplug it from your PC/Laptop which ever you have, then try switching it on & the problem should have been fixed.
Good luck. Hope my solution was helpful in some way. Further problems, leave a comment on here and i will get back to you a.s.a.p.