Question about Kenmore 15944 Top Load Washer

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Kenmore:Noise; agitator not working; drum full of water...HELP!

During wash cycle machine made loud (motor like) noise; drum full of water. Turned off and back on, water decreasing but agitator not working. Only 8 years young, used by one person. PLEASE help, can't afford to have expert come in to look at it. Friends hypothesis (via phone description) is the belt broke. Solutions~~~Thoughts???

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Sounds like you have a broken motor coupler, check the tutorial at dave

Posted on Jan 14, 2009


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Posted on Jan 02, 2017


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Hi What machine is this? and is there play on the stainless steel inner drum?

Mar 11, 2013 | Washing Machines

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Maytag Performa Washer niosy during wash-cycle. Spins OK and without any noise.

It is so common that the washing machine can make terrible noise in many ways and is a common fault. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that machine is vibrating when it is running then the motor /drum suspension has to be inspected. Since these fittings are located on the underside of the machine it is important that you look for the noise with a good inspection lamp. Manually turn the motor and drum and listen for the noise, if so the motor bearings, the drum agitator shaft and fittings must be checked. Also the suspensions which include the shock absorbers and springs, the body clamps must be checked to be in correct alignment and not changed in position. Tightening of the mounting is also very important. Finally in most cases a drop of OIL or smear of grease on the moving parts cane solve most issues.

Check this link :

For replacement of bearings check for tips on this visual link:

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Loud banging noise during washing cycle. Sounds like agitator is slipping,then banging. No noise during spinning cycles.

Grab the agitator at the base and attempt to rotate it clockwise and counter clock wise. It should remain firmly in place. If there is movement the agitator spline is worn.

This is your Agitator:

It does not come with the fabric dispenser. It has to be ordered seperately. You should be able to transfer you old one to the new one if you do have to replace the agitator.

Besides the agitator the drive bell can also be the source of the noise. It is located under the agitator.

This part is the most likely cause of the noise.

Thanks for using FixYa.


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With a manufacturing date of 7/15/97, your washing machine is clearly worn out.

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1 Answer

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With the lid open, set the cycle to spin and press the lid switch button with a pen. Wait until the drum gets to full speed and release the lid switch. If the drum makes a knocking/ thumping noise and doesn't stop spinning within 2-3 seconds, the basket drive block is worn and needs to be replaced. (The basket drive block is located on the gearcase drive shaft, under the tub and agitator) If this has been happening for a long time you may need to replace the brake and drive tube assembly as well.
Basket drive block part number is 389140

If that's not it, let me know and I will try to help you further.
Good luck!

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1 Answer

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The following are the reasons for the drum not spinning :-
* Test the lid switch
* Test the timer control
* Test the centrifugal switch
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* Inspect the drive belt (belt drive only)
* Inspect under the washer for soot (clutch)
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* Inspect the pulley
* Test the transmission

In the case of loud noises in the machine, the drum bearings might have been damaged and might need a replacement. Also do check the leveling of the machine. Good luck.

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1 Answer

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1 Answer

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I had the same clicking noise. Turned out to be the coupling between the motor and transmission. A $15 plus 1 hour labor fix

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