Question about Xerox Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: docucolor-12 10-389 CODE
That is a fuser jam indication.
Posted on Mar 12, 2008
Belt Failure turn the mach. off and un plug for 20 to 30 seconds then turn back on if this dosent sole you need to call a tech to replace the main belt
Posted on May 30, 2009
I've seen plenty of these issues with Fiery's connected to all manner of printers.
Actually, 016 errors are network related issues. The 387 usually indicate an issue with tthe switch device that the fiery is connected to and not the fiery itself. Get the connection from the fiery to the switch checked out and also the port status on the switch itself. Also recycle the Xerox and Fiery and you may also have to recycle the network switch as well.
Posted on Sep 14, 2009
I have the same problem, 15-362!The problem persist after i restart the machine again and again.Your solution its not working!something else?
Posted on May 24, 2010
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