Question about Zanussi ZWF1430W Front Load Washer
Posted by Anonymous on
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Posted on Jan 02, 2017
If indeed the washers were faulty, personally I would insist on having my money back, and ask for some kind of recompense for the inconvenience you have suffered
Under the sale of goods act, you do not have to accept another washer, as you have 28 days to ask for refund, or indeed another brand of washer.
hope this helps with your problem.
Posted on Nov 28, 2009
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Zanussi washing machines can sometimes display error code E50. As John Lewis washing machines are currently also made by Zanussi some John Lewis washing machines can also display error E50.
Unfortunately this is not a "proper" error code and is not listed in error code lists. It's part of the motor fault error code group and is apparently displayed to customers but when an engineer enters a special diagnostic display the "proper" error code will be displayed giving more information.
However, there are usually only two error codes beginning with E5 which are E51 and E52, which are "motor power triac short circuited" and "no signal from the motor tachometric generator" respectively.
So if you have E50 displayed on a Zanussi or John Lewis washing machine it looks like a problem with the motor. However, the E51 "motor power triac short circuited" could be a fault on one of the PC boards as triacs are usually on printed circuit boards. This could have blown due to a short circuit somewhere else (like the motor for example) - I would advise that an engineer is required if you can't see anything obvious with the motor.
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