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I believe the design of the handle on the SCE502 is poor and will fail over time. The nut in ours fell out of the handle, and we were holding the black plastic handle while the glass lid was falling to the floor. Ours failed this weekend, and luckily, when the lid fell, it did not break. After looking over the lid and the black handle, I purchased a 1/4-28 screw and a 1/4-28 nut (original was corroded). I drilled a hole completely through the handle and now the black handle is securely attached to the glass lid with a stainless steel screw and nut..
For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.
J'aie un crok pot Bravetti de 7 pintes, c'est une petite merveille jusqu'à aujourd'hui car une de mes poignées s'est cassée lors de son utilisation. Je ne l'aie pas cognée, j'aie seulement pris mon crock pot ( qui était en pleine cuisson depuis 4 h00) par les deux poignées pour le changer de place sur mon comptoir de cuisine et crack, la poignée m'est resté dans les mains. Je n'ose pas imaginer ce qui aurait put arriver si il y avait eue un enfant près de moi lors du déplacement de mon crock pot Bravetti 7 pintes en inox. J'aurrais pu brulé quelqu'un pour le reste de sa vie....ATTENTION lors du déplacement de votre crock pot car les poignées ne sont pas solide du tout, je suis vraiment décue car j'adorais utiliser mon crock pot mais à partir de maintenant.....je vais y penser à deux fois avant de m'en procurer un autre Bravetti 7 pintes en inox.
I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.
I have had the same problem. Spoke to rival customer service and they no longer sell replacement lids for model number SCE502. I've read to take the screw from the knob to a hardware store and then find a knob which will fit it.
Someone else suggested that if the knob is mostly intact, ask hardware store for araldite glue
My black handle broke off, too. I went to the hobby store and got a wood ball not too big and drilled a hole in it the same diameter as the screw that held in the original handle. Voila, I now have a wood ball knob handle on my crock pot lid. You just install it and cscrew it on just like you do a new knob on a kitchen cabinet.