I removed this fan when I first purchased the home and now I wanted to reinstall it in another room. The fan has black, white, and green wires. The wires coming from the ceiling are black, white, and red. The green ground is already connected from the base to the ground, so I'm not sure if the green wire from the fan should be connected to the red or not.
Hook the fan's wires up as follows:
black = black (hot)
white = white (neutral)
green = green or bare copper wire (ground)
red = not used, so cap off (hot)
The red wire is for a light kit. You may have a second switch on the wall to control this. Usually, the ceiling fan will have a red with a green tracer wire that goes with the red wire. If not just cap the red wire off and don't use it.
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I believe there are four nuts that hold the decorative wood around the glass that has to be removed first. Then, you probably twist the glass off or loosen some screws. If that doesn't work then call Casablanca @ 1-800-715-0393
There are two probable causes. One, the light housing has been pushed/bent up into the rotating assembly, which is possible if the fan were ever removed from the ceiling and sat on the glass.
If it has never been removed however, the most likely cause is that the Allen Set screw on the flywheel has loosened allowing the flywheel to slip down the motor shaft. It's a purely mechanical problem and if memory serves, to get to the flywheel, you remove the light pan and it's right there. Find the set screw, loosen it enough so that the flywheel is easy to move up and down and raise it up a bit and then cinch it down tight. It's a fairly common problem and for the life of me I cannot understand why Casablanca would not use loctite on that set screw. I mean you pay $500+ for a fan, it should outlast you, right?
I realize that this is an old post. However, the best solution is to replace the receiver with 3 or 4 speed wire harness, which includes the capacitor, fan speed switch, forward/reverse switch and female plug for $15 as of today's writing. While you may be able to find a 85112-04 replacement receiver, I found them to be an expensive solution at $80. In addition, there is no telling how long the replacement receiver would last. To purchase a 4 speed wire harness for this Hunter fan, they can be ordered from Casablanca. Casablanca you say? Yes! Casablanca is a subsidiary of Hunter Fans. This 4 speed wire harness, part number K016501H01, is standard in many Hunter and Casablanca fans. Hopefully this will help someone looking for a low-cost solution to replacing the fan. Link below: http://www.casablancafanco.com/Parts-Manuals/Part-Manual-Detail?ModelNumber=54019
Some ceiling fans have jumpers that can be moved to select a different frequency but you have to be sure both the remote and the fan receiver are set the same. Other than that, you may have to use some creative control. For example, I can turn on my TV by pointing the remote at the wall opposite the TV
If you have more than one fan and they have remote controls they may be set to the same frequency. You can re set one fan to operate at a different frequency. The instructions ar in the manual or online.