Royal 9 x cross cut shredder wont go through even two pages thick
This thing stops when paper thicknes enters the machine two pages or more. We have to go reverse forward, reverse, forward until the paper finally works it's ay through. We now have to actually feed one sheet at a time, or the machine jams.
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Here is some generic information about shredders that may help you.
Most of the shredders have a micro switch that "senses" if the paper has been introduced to the shredding slot. These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing. Also, note that some shredders may have an optical sensor that may be "clogged" with paper dust.
If you shredder does not stop, the sensor may be stuck in a on position, or, in case it has optical sensor may be detecting dust or a little piece of paper may be blocking the optical sensor and keeping the motor running.
I hope this gives you some light in further investigating your problem.
Have you ever "oiled" the machine.
ALL cross-cut shredders need to be oiled to help clear out the paper dust and debris generated during the shredding process.
Pour some shredder oil across the cutting shafts while it is running and occassionaly put some oil onto a sheet of paper as you shred it.
Have you ever oiled the cutting shafts....all cross-cut shredders require some amount of lubrication....the more you use it the more it should be lubricated. You can get a bottle of lightweight shredder oil from the same place you got the machine.
Silly question if it shreds paper fine but....when did you last oil the machine.???
Cross cut shredders need to be regularly oiled..( pour some shredder oil across the cutting blades).
It may just be that the credit card is too thick!
Have you ever oiled the machine.?????
Cross cut shredders need to be lubricated due to the amounts of small paper and dust generated.
Get some "shredder oil" run the machine in reverse and pour some of the oil onto the cutting blades...then when you shred paper put some oil onto a sheet of paper prior to putting it in the shredder. How often do you oil it??? depends how much shredding you do.
Prob could be the "eyes" in the middle where you put the paper in. They just might need cleaning with a soft cloth( unplug machine first.) If that dos'nt fix it the eyes could be faulty or the pcb could be faulty....give Royal a call at 1-800-524-0799 for parts and prices.