Question about HP ProBook 4540s B5P39UT Notebook PC - 3rd Gen Intel Core i3-3110M 2.4

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What program do I use to open a dmp (minidump) file which logs the blue screen error I have been recieving on my HP

The computer blacks out and the blue screen appears with the error message. The computer reboots after a minute or so.

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  • HP Master
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6ya6ya
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Posted on Jan 02, 2017

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CompuGuy44
  • 432 Answers

SOURCE: Blue Screen Error Message

Your hard drive crashed. You need to buy a new hard drive and restore your computer using the restore disks. You can buy a hard drive here: http://www.interproshop.com/commerce/catalog/product.jsp?product_id=13055&czuid=1167865660865 They also sell larger hard drives. If you dont have a restore disk, you'll need to contact HP and they'll send you one. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=423721&lc=en&cc=us&dlc=en&submit.y=9&submit.x=8&lang=en&cc=us

Posted on Jul 15, 2007

joecoolvette
  • 5660 Answers

SOURCE: black screen

If the screen is breaking up into multiple screens, the video resolution isn't set correctly. Change the video properties back to the native resolution.

Right-click on an empty area of your desktop screen. Click on Properties at the bottom. Now click on the Settings tab.
The Screen Resolution slider should be all the way to the right, close to -> More.
The Colors should be set to the highest setting.

When you close the lid, you may have your laptop set to Sleep Mode, check that. You may also have your screen saver set to Blank, and no screen saver has been chosen.

(1.Screen Saver: Right-click on empty area of desktop>Properties>Screen Saver.

2.Sleep Mode: Start>Control Panel>Performance and Maintenance>Power Options>Power Buttons>When I press the sleep button on my computer>Then choose what you want it to do)

If none of this helps, I suggest you have a problem that HP needs to repair. Since you bought this dv9700t last July, would I be correct in assuming it's still under warranty?

Posted on Jun 02, 2009

peepnklown
  • 175 Answers

SOURCE: 0x0000c1f5 blue screen

If you can get your hands on a Windows 7 (beta, RC, or RTM) it will fix the issue automatically.
Read the following sites:
http://support.microsoft.com/kb/970101
http://technet.microsoft.com/en-us/evalcenter/dd353205.aspx
You’ll need to burn the Windows 7 Trial ISO file to disk.

Posted on Dec 09, 2009

  • 155 Answers

SOURCE: My HP Pavillion DV6000 laptop starts up fine and

That means your backlight is going out. The fact that it's happening intermittently like that suggests that you have a faulty screen inverter (a small circuit behind the screen that converts DC power to AC, in order to light the florescent backlight).
I suggest replacing it. Here are some on abay for pretty cheap:
http://shop.ebay.com/i.html?_trkparms=65%253A12%257C66%253A2%257C39%253A1%257C72%253A2608&_nkw=Pavilion+dv4000+inverter&_ipg=&_sticky=1&_trksid=p3286.c0.m14&_sop=15&_sc=1

Posted on Mar 24, 2010

  • 59 Answers

SOURCE: My HP Pavillion DV6000 laptop starts up fine and

Well are 2 reasons for this behaviour of your notebook...first it can be an issue with the graphics card installed on the motheboard or its an issue with the Monitor cable which is connected between the motherboard and the LCD.

Following are the steps that you can try to resolve the problem:

At first we need to check whether its a hardware problem or not.

1.Restart the computer and tap on the F10 key for a while which would take us to the BIOS SET UP UTILITY...

2.Now we need to wait for sometime in this screen so that we can check the status of the screen whether the screen goes dim or it remains normal..

3.If the screen remains normal for around 10 minutes then its not a problem with the cable,

4.Now we need to get back to the windows screen and try installing the graphics driver for the notebook.

Let me provide you a couple of drivers for the notebook.

I am providing you the drivers assuming Windows Vista installed on the system

if you have an ATI card installed, the install the below mentioned driver:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=ob-60201-1&jumpid=reg_R1002_USEN

if you have an NVIDIA card install the below mentioned driver:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=vc-77961-1&jumpid=reg_R1002_USEN

or you can install the drivers directly from the manufacturers website..


Hope this works.

Regards
KEN

Posted on May 13, 2010

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3 Answers

Blue screen problem


Hello Anonyous ;)
Like you posted the detailes information that caused the Blue screen is stored in those files ...
Files that help describe the problem:
C:\Windows\Minidump\080614-21840-01.dmp C:\Users\Tom\AppData\Local\Temp\WER-41433-0.sysdata.xml

If the blue screen happend recently , it might be due to a defective driver and/or an corrupted update...
You might try to do a system restore and chose a date Before those blue screen started appearing...

Aug 06, 2014 | Microsoft Windows 7 Home Premium 64BIT...

Tip

How to View Windows Minidump Files


First of all, you need to configure Windows to save these important log files. Most of the time, this is already done automatically, however follow these steps to make sure these log files are being saved.

1) Click on Start

2) Right-click on My Computer

3) Click on Properties


4) In Windows XP , click on the Advanced tab. In Windows Vista , click on the Advanced System Systems option on the left side of the screen.


5) Under Startup and Recovery, Click on the Setting button

6) Under the System Failure section, you'll see the options for the memory dump file. Write an event to the system log should be checked along with Send an Administrative Alert. The debugging information should be set to the Small Memory dump (64K) and generally the Small Dump Directory is set to %SystemRoot%\Minidump. In most cases this is the C:\Windows\Minidump directory.

As far as the third check box is concerned, if this is checked the computer will automatically restart when a blue screen error message is encountered. So, if your computer is booting into Windows, then rebooting automatically most likely you are getting some sort of blue screen error message and its forcing the computer to restart. If you uncheck this box, then the message itself will appear so you can retrieve important details about the error.





b211806.jpg


Download and Installing the Debugging Tools to Read Minidump Files

In order to view the Minidump files, you have to download the following tools.

Debugging Tools for Windows including WinDbg

Although most of the time its not necessary, you can download the Symbol packages as well as the Debugging Tools so you can read the Minidump logs easier. Once you've downloaded the Debugging Tools for the correct version of Windows and installed them, open the WinDbg program by following these steps.

1) Click on Start
2) Click on All Programs
3) Click on Debugging Tools for Windows group
4) Click on WinDbg to open

The screen should look similar to the one below.



8c09571.jpg


Deciphering the Minidump Files

In the WinDbg program, click on File, then click on Open Crash Dump

Browse to the following directory on your hard drive and open a minidump log. The drive letter will be whichever drive you installed Windows on. In most cases, this is drive C.

C:\Windows\Minidump

After you open a minidump file in WinDbg, scroll to the bottom of the file. You should see a line that says Probably caused by:, followed by a filename. This is the problem file. In my case the file was related to the ELock Program in the Acer Empowering Technology set of tools. I simply uninstalled this program from the computer and the blue screen and problem went away.

Probably caused by : eLock2FSCTLDriver.sys ( eLock2FSCTLDriver+11332 )

Although you may not recognize the file that is causing the problem, it definitely helps in tracking down a solution for the blue screen error message and resolving the issues.





on Jun 25, 2010 | Computers & Internet

1 Answer

Missing C:\Windows\Minidump\122513-59685-01.dmp


probably dump file was deleted or dump file creation was interrupted , reason for a missing file or an empty file name.Another file of the same nature may be created again if the same blue screen message appears again for the same problem.

Dec 25, 2013 | Computers & Internet

1 Answer

Ho to fix problem name blue screen


can you post the actual blue screen code?

Nov 17, 2011 | HP Pavilion dv9000t Notebook

1 Answer

When turning on it will only go to a blue screen says go to safe mode or get tech support but even in safe mode it will only go back to blue screen. Can't download anything or do anything. At the...


Try uninstalling a few unnecessary programs
Just run fewer programs or buy additional RAM click start right click on my computer select properties you will see all imformation about your computer including installed ram

or processor upgrades. Your computer is running past its specified limits. But remember that in this case the blue screen of death should happen extremely infrequently. If you see the physical memory dump blue screen much more often then the issue is clearly
click start right click on my computer,properties advanced scroll down to system and recovery open settings write and debugging information the drop down button select none
ideally, it should already be the default debugger for your system.
The Dr. Watson debugger program logs all information related to failed processes to the Drwtsn32.log file. In addition to this, the debugger program can be configured to create memory dump files related to the failed processes. You can refer these dump files to analyze the reason behind a process failure.
Perform the following steps to configure Dr. Watson as the default debugger program to record user-mode program errors:

  1. Open Start menu, select Run, type Drwtsn32.exe -I and then press Enter. This command sets Dr. Watson as the default debugger.
  2. Next, run the Drwtsn32.exe command.
  3. In the Dr. Watson for Windows dialog box, select the following check boxes:
    • Append to Existing Log File
    • Visual Notification
    • Create Crash Dump File
  4. Now, when your computer restarts after the STOP 0xC000021A error is generated, run the Dr. Watson command.
  5. Here, view the paths to the Dr. Watson and User.dmp logs.
  6. Open Windows Explorer, navigate to the log files and then open them.
  7. Here, check the cause behind the STOP 0xC000021A error.
also you might download and use this registry cleaner it is 100%totally free to use
http://download.cnet.com/ccleaner/
hope this helps you

Jul 24, 2011 | Computers & Internet

1 Answer

The Machine Reboots after displaying Blue Screen With Error Message


Windows is entirely in control of any blue screens; so the hardware spec is not relevant yet.
can you try reading your windows event log immediately after a crash? :::Start>all programs>administrative tools>event viewer

you are looking for an error mentioning a filename... C:\windows\~somepath~\Minidump.dmp
If you get yourself a copy of WinDB (here: http://msdn.microsoft.com/en-us/windows/hardware/gg463009)

You can then open WinDB and open/read that crash dump file (file open crash dump), and it will provide you with a filename of the driver that caused a problem (possibly even tell you what it was doing when it was called).. chances are it's one of the following causing the problem: Graphics Card drivers Storage controller drivers Motherboard drivers (Power Management related issue usually)
If you have the latest driver; then get the hardware checked out...

May 17, 2011 | Intel D865GBF Intel 865G Socket 478 ATX...

1 Answer

My touch pad constantly freezes and is inhibiting my work flow due to restarting the notebook all the time. please help


The first cause can be fixed rather easily. Simply run fewer programs or buy additional RAM or processor upgrades. Your computer is running past its specified limits. But remember that in this case the blue screen of death should happen extremely infrequently. If you see the physical memory dump blue screen much more often then the issue is clearly...!..
The first cause can be fixed rather easily. Simply run fewer programs or buy additional RAM or processor upgrades. Your computer is running past its specified limits. But remember that in this case the blue screen of death should happen extremely infrequently. If you see the physical memory dump blue screen much more often then the issue is clearly...!..
click start right click on my computer,properties advanced scroll down to system and recovery open settings write and debugging information the drop down button select none
ideally, it should already be the default debugger for your system.
The Dr. Watson debugger program logs all information related to failed processes to the Drwtsn32.log file. In addition to this, the debugger program can be configured to create memory dump files related to the failed processes. You can refer these dump files to analyze the reason behind a process failure.
Perform the following steps to configure Dr. Watson as the default debugger program to record user-mode program errors:

  1. Open Start menu, select Run, type Drwtsn32.exe -I and then press Enter. This command sets Dr. Watson as the default debugger.
  2. Next, run the Drwtsn32.exe command.
  3. In the Dr. Watson for Windows dialog box, select the following check boxes:
    • Append to Existing Log File
    • Visual Notification
    • Create Crash Dump File
  4. Now, when your computer restarts after the STOP 0xC000021A error is generated, run the Dr. Watson command.
  5. Here, view the paths to the Dr. Watson and User.dmp logs.
  6. Open Windows Explorer, navigate to the log files and then open them.
  7. Here, check the cause behind the STOP 0xC000021A error.
also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/
hope this helps
don

Feb 23, 2011 | Computers & Internet

2 Answers

Keep getting a memory dump error


this problem only can fix by reinstall your computer operating system (windows)

Feb 22, 2011 | ASUS G51JXA1 PC Notebook

2 Answers

I have an acer that will go to a blue screen after I type in the password then it restarts itself over again the same thing!


Blue screen errors, or blue screen of death (BSOD) errors, are the most severe errors Windows can encounter. Since Windows can not recover from this kernel level error, a blue screen is displayed with the error details. The error details contain a STOP error code, which indicates the type of error.

There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.


How to analyze blue screen errors

The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.

Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.

Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.


The most common cause of blue screen errors

In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.

So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.

If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.

If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.

In most cases updating or reinstalling drivers will solve your blue screen errors.



Other causes of blue screen errors

However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:

Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.

Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.

Update Windows - missing updates, including service packs can be a source of stop errors.

Check your system - run a virus scan and spyware scan after updating your definition files.

Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.


hope it helps, if so rate the solution

Nov 29, 2010 | Acer Aspire 3690-2196 Notebook

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