Question about AT&T Blackberry Curve 8300 Smartphone

1 Answer

Speaker and ring tones on my BlackeBerry Curve 8310 won't work

The speaker and ring tones are not working - The phone doesn't ring at all no matter what profile I choose and the speaker also won't work, but if it plays the music I have in my music folder without a problem. Anybody has any solutions? I have the same problem. All of the sudden my RIM Blackberry Curve 8300 (silver) stopped ringing. Music does not play. The speakerphone function does not work. The headset jack also does not play any noise through my headphones. It still vibrates just fine though.

The battery pull was my first attempt to resolve this, but it did not fix this problem.

Resetting the device operating system was my second attempt to resolve this. I downloaded the latest Blackberry Desktop Manager software, version 4.7, from the Research In Motion website, and the latest Blackberry Device OS (BlackBerry Handheld Software v4.5.0.152) from the AT&T section of their website. This is an unlocked AT&T branded blackberry curve 8300. Note that unlocking your blackberry ends your warranty, and that if you buy a device from a service provider like AT&T, they become the warranty provider, not RIM. (I found this out after I phoned RIM to inquire as to whether they could repair my device = minimum cost $190, unlocked, no contract, brand new ones are cheaper than that.)

As part of the update, the software did a complete wipe of all of the operating system and all data files. Then it automatically restored the data.

My third attempt will be to wipe the blackberry completely and restore just the operating system (no data). I have not yet attempted this.

These steps presume that the problem is not broken hardware or a loose connection. I do plan to dismantle the phone once I've truly given up on all of these software based efforts, and peek around for a loose connection or something. If I can find something, like an unplugged wire, it might be very easy to just fix it and put it back together.

In any case, I am disappointed with RIM's repair policy, but they clearly have no interest in helping the end-users of their devices. If it costs just as much to fix a device as to buy a new one, folks will just buy a new one, and RIM gets to sell more devices. Kind of crappy if you ask me.

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  • 4 more comments 
  • Anonymous Feb 09, 2009

    Speakerphone won't work and phone does not ring, only vibrates.

  • Anonymous Feb 16, 2009

    ringtones or when i get calls the phone only vibrates it does not ring and when i take out the battery and restart it it ringsbut after a while it mute again

  • katelynnburn Feb 19, 2009

    Same problem: vibrates fine and can talk normally, but no ring and no speakerphone.

  • Anonymous Feb 24, 2009

    Same problem

  • Anonymous Mar 12, 2009

    my phone will not play any of my ringtones and wont play when i get a message or if someone calls

  • Anonymous Apr 18, 2009

    Speaker and ring tones on my BlackeBerry Curve don't work!



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Hope it helps!

Posted on Apr 13, 2010


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Hi, i can't get the ring tones to even play now...I've been doing some stuff on my blackberry and I wonder if I've turned something off that should be on now. When I set the volume, I did set it to tone...

This has happened to be before. Sometimes, the speaker just stops working. So dont get stressed out. To me it seems like you went through all the steps to fix it. You didnt do anything wrong. What I would do is call your phone carrier and ask if you could get your phone checked out. They will go inside the phone and check all the insides to make sure it works. That is what I had to do and it turns out that my speaker broke and I needed to get a new phone. So dont worry.

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My blackeberry curve 8310 keypad stopped working dis morning

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Jan 05, 2011 | RIM BlackBerry Curve 8310 Smartphone

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Speaker and ring tones on my BlackeBerry Curve don't work

you should try and replaced the speaker if that does not work then it is a software issue and you will need to

you need to reflash the OS on the phone you should take the battery out first then connect it via the usb cable to the laptop/pc you are using then open the blackberry desktop manager,click on the apploader, then install the OS.

pls not that when u click on the apploader the pin should be PIN:UNKNOWN you make need to do this like 4x before the pc sees the pin:unknown but it will work once it see the pin:unknown you can re-insert the battery and continue with reflashing the phone

Oct 12, 2009 | AT&T Blackberry Curve 8300 Smartphone

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How do i change my text tone on my Blackberry Curve?

on the main menu click on profiles (speaker icon) then scroll down to advanced. Click on the profile you use and scroll down to SMS. In this menu you can change then ring tone when you get a text message

Jul 27, 2009 | RIM BlackBerry Curve 8310 Smartphone

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Speaker phone wont work

Firstly, you need to check your profile settings for the phone. You can do this from the homescreen it is the megaphone icon.

Scroll to the bottom for advanced, and then edit the active profile - From the list opt for phone and check both in and out of holster settings - Which should be ring & Vibrate for phone.

Let me know how you get on with that.

Jun 04, 2009 | RIM BlackBerry Curve 8310 Smartphone

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Ringing sound, speakerphone, completely lost

Either bad speaker or audio amplifier. Warranty.

Feb 18, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry 8310 will not ring audibly

To try fixing the mp3 sound, try to play a mp3 file, and toggle the "mute" button on top of the phone. Also try to press the "speaker phone" key (the one with $ sign)

For the audio rings, try to reset the phone by taking the battery out for 1 min then put it back in.

Hope this help.

Dec 29, 2008 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

Speaker and ring tones on my BlackeBerry Curve 8310 won't work

profile is in any other mode except silent check the ringing in profile if it is off make it on now u cah hear the ringtones

Oct 16, 2008 | AT&T BlackBerry Curve 8310 Cell Phone -...

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