Whirlpool LTE5243DQ Combination Washer/Electric Dryer Logo
Diane Posted on Dec 07, 2012
Answered by a Fixya Expert

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Dryer drum has become very stiff and won't turn smoothly.

The motor will turn it for a few minutes, making a funny sound, then will shut off. We have replaced the felt seal and the dryer rollers, which turn very smoothly on their own. We also replaced the idler rotor. We tested the motor, and it runs beautifully by itself without the belt attached. When we reassemble the dryer and try to spin the drum by hand, there's a LOT of friction. Any idea what the problem could be? Thanks so much!

1 Answer

Richard Roth

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  • Whirlpool Master 9,472 Answers
  • Posted on Dec 07, 2012
Richard Roth
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OK, you will need to check the blower and the motor or any blockage. You have have an article of clothing hung in the blower or a dryer sheet on the motor etc... The best way to test the drum, blower and motor is to remove the belt and spin each one individually. Post back the results. I also have the service manual for that unit if you should need it.



Regards,
Richard Roth
http://appliancecafe.com
For all your appliance repair needs

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Timer The timer is normally not at fault when the dryer won't start. In many situations where timers are replaced they end up being returned. First, check all of the more common components in this troubleshooting guide before replacing the timer. If the dryer won't start, the cause is much more likely to be a thermal fuse or switch. The timer can not be tested, it must be replaced if it is defective.

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Belt Switch If the dryer won't start, there might be a belt switch that has failed. This is not a common problem and most dryers do not have this switch. If the dryer has a belt switch, the switch shuts off power to the entire dryer if the belt breaks. It is possible that this switch has failed, even if the belt is not broken. It can be checked with an ohm meter or continuity checker. If the dryer works at all, even if all it does is hum, this is not the problem.

Incoming Power Problem If the dryer won't start, check to certain there is electricity to the dryer. For a gas dryer, unplug the dryer from the wall and plug something else into the outlet to see if it's working. For an electric dryer, check the home circuit breaker or fuses. If they are working, check the outlet where the dryer plugs in with a volt meter. There should be between 208 and 240 volts. If there is power to the dryer, check the more common items in this troubleshooting guide.

Thermal Cut Out Fuse Kit Most dryers have several temperature control devices such as a thermal fuse, thermal cut out, high limit fuse or high limit thermostat. Some manufacturers sell the thermal fuse and thermal cut out in a kit. These kits normally solve no-heat problems rather than when the dryer won't start. However, in some models, this kit will solve both problems. Even though this is not the most common part to fail if the dryer won't start, both can be checked using an ohm meter or continuity checker. If they have continuity they are good. If not, they should be replaced.

Drive Belt On most dryers, if the drive belt breaks the motor can still be heard and it will still be blowing air out the exhaust tube, but the drum will not spin. However, in some dryers when the drive belt breaks the tension pulley arm trips a switch which shuts off power to the entire dryer. If the dryer won't start, check to see if the belt is broken. If it is, replace the belt and the dryer should be fine. If the belt is not broken, check the other components that can fail when the dryer won't start.

Drive Motor The dryer drive motor turns the drum and the blower wheel to exhaust the air. If the dryer won't start the motor might be defective. Before replacing the motor, check the thermal fuse, start switch and door switch because all three are more likely the cause. If the dryer won't start and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. The dryer motor can't be tested easily. If the more common components have been checked and it seems the motor itself is defective, it will need to be replaced. It is not serviceable.

Door Switch The door switch is located near the dryer door and is activated when the door is closed. If the door switch fails, the dryer won't start at all. Many types of door switch will make an audible click when they are activated. If the door switch makes a clicking sound when activated it is probably not defective. If it doesn't make a click, it can be checked with an ohm meter or continuity checker. The door switch is relatively easy to replace and is usually not very expensive.

Start Switch The start switch is on the dryer control panel. Depending on the model, either press a button or turn a dial to start the dryer. If the start switch fails the dryer won't start or make any noise. Test the switch with an ohm meter or continuity checker. If the dryer hums when the start switch is activated, or if the motor runs only while activating the start switch, the motor might be defective or something might be binding the drum preventing it from turning freely. If the dryer start switch does not have continuity when it is activated, it will need to be replaced.

Thermal Fuse The thermal fuse helps to prevent a dryer fire by shutting off power to the dryer if it overheats. If the dryer won't start check this fuse first. Test the thermal fuse with an ohm meter or continuity checker. This is the most common part to fail when the dryer won't start. Once the thermal fuse has blown, it has to be replaced. It can not be reset.
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Have f11 fault tried to reset and machine starts up, turns a few times, then gives a strange noise then f11 appears and pump starts draining, had f11 few years back and was fuse but remember at this time...

sounds like you've either got a stiff motor or gunk in the drum making it difficult for the motor to turn. When the fuse blows the drum won't turn at all but as yours is trying to turn then throwing the fault up it sounds like something is causing too much resistance
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When start button pushed, motor tries to start turn, won't turn, shuts off after about 5 seconds. It's a whirlpool modle LGR7646eqo gas dryer, several years old.

The most probable solution is a new motor, but you may get lucky. I would first make sure that there isn.t something that fell down the filter hole and is caught in the blower blade. Possibly the rollers are jammed and won't let the drum go, but usually when it groans and won't go it is the motor
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Dryer heats up but drum doesn't turn.

If the drum is very stiff to turn could be the drum bearings shot which would account for the broken belt, replace belt and it liable to break shortly after again. hover are known for there bad bearings and they cost a small fortune.

check it out have a look and see if there is nothing jaming the drum inside, i am certain your belt has gone and maybe down to the stiff drum making belt break, replace belt but bare in mind it may break again if the drum is too stiff.

choice is yours really. bearing kits cost more than 50 quid in general
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The motor is probably stiff. Reach in and turn the drum by hand. It should be very easy to turn.The motor can be oiled but you will have to make some oil ports. I use an 1/8th inch drill bit and I fill the wells with turbine oil.47e3cae.jpg

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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