Question about Logitech Cordless Click! Plus Mouse

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Wireless mouse issues help

I have two wireless mouses both the same brand and on different computers. I connected mine last night on my computer and unfortunately it over rided the mouse on the other and now my mouse controls both the comps which does not help, they are logitech click!plus optical mouses and I was wondering if there were any way to set them off so they both connect on different channels from each other.

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Re: wireless mouse issues help

This information is straight off of Logitech's help forum. To change the channel a mouse is using, simply press the connect button on the receiver and then press the connect button on the bottom of the mouse. You can check the channel status in the MouseWare Properties under the Cordless Tab. You may also try to keep the distance between systems at least 10 feet or more. Moving the mouse closer to or further away from the receiver can also improve transmission and performance. If the above fails, try pressing and holding the "Connect" button on the receiver for 10 seconds. This will reset the receiver's connection information and allow you to do a first time connection with the receiver and mouse. After holding the Connect button for 10 seconds, press the Connect button on the bottom of the mouse to synchronize it with the receiver. Good Luck.

Posted on Jun 10, 2007

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Mouse stopped working

Try it on another computer. If won't work, it's bad news. Personally, I had a very bad experience with wireless "Mice"

My advice: get a new one

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If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

1. Try to use different batteries just to make sure that it's not a power issue.
2. Connect the wireless USB dongle into different USB ports of the computer.
3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue).
4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

Thank you and good luck!

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i had this problem once. i had to use different brands. Also some brands offer different channels but usually they dont. Read the manuel and see if there is different channels. if not then i would go with different brands on each pc. thanks


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1 Answer

My case logic optical mouse will not link up

Is this a wired or wireless mouse?

If this is a wired mouse, try connecting it into different USB port or different computer so that you would know if there's a problem with the USB ports or with the computer or with the mouse.

If this is wireless, try the following:

1. Replace the batteries of the mouse.
2. Make sure that the mouse is turned ON.
3. Try connecting the USB wireless adapter of the mouse into different USB ports.
4. Connect also the adapter into different computer.
5. Make sure that there's no interference between the adapter and the mouse such as wireless phones, cell phones and other wireless devices.

Wireless mouse, cordless phones and cellphones are all running at 2.4Ghz frequency, so if there's a wireless device that's running on the same wireless freq, then it would interfere with the mouse that would cause the mouse not to work.

If same problem occurs after checking everything, then contact the manufacturer of the mouse for RMA (repair).

Have a great day!

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1 Answer

My red swissgear mouse will not connect to my laptop

I have used allot of different wireless plug and play devices but this by far is the crappiest one by far I am no slouch when it comes to troubleshooting things on my PC but this mouse is junk Problems from day one. My advice is return it before it's too late and buy a different brand. I like the page forward and back right ast my finger tips but the connectivity issues are not worth the hassel

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1 Answer

Cordless mouse stopped working

While this sounds redundant, check the batteries again, then hit the connection button on the receiver and the button on the bottom of the mouse. That will usually re-establish the connection.
If that does not work, go into Control Panel and Hardware and uninstall the mouse, then restart the computer. That may get it recognized again.
There have been some reports of issue where the because of Windows updates, some cordless mice no longer are recognized but they work on other computers. If that is what you have going on, there is no answer other than to get a different brand of wireless mouse that uses different drivers.

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Try pressing the green button on the mouse receiver and the green button on the bottom of the mouse. I believe that they serve to connect to each other. Mine went out when I changed the battery. Sometimes I think that my computer acts funny when the wireless parts pick up some stray signals from the neighbors. At least that happened to my garage door when the neighbors installed some new wireless computer equipment!!

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You have to plug in the usb receiver thingy.

Put the batteries in mouse and turn it on by switching the bottom from off to on.

There's a button the usb receiver. Push it. It will start flashes, turn over the mouse and you'll see a "connect" button. Push it.

a warning though, the product isn't good. everybody seems to be having issues with it & they cant get help from the makers of the product; so if you can, I would return it from wherever you bought it from. I got mine from walmart last night and I will be returning it tomorrow and exchanging it for a whole new different product

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If you can try to hook up the mouse to another computer or a friends computer, if it still acts the same way then it's the mouse and probably should be replaced.

Hope this helps.

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I worked this out last night! Click the button on the top of the dongle and the connect button on the back of the mouse at the same time and it works.

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