Question about Xerox DocuColor 242-252-260 PS

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DOCUCOLOR CYAN DRUM MOTOR FAILURE - Xerox DocuColor 242-252-260 PS

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Posted on Jan 02, 2017

  • 241 Answers

SOURCE: xerox docucolor 12 i have a problem with my cyan

check your toner is it mixed with yellow

otherwise

do the calibration

Posted on Oct 05, 2010

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Xerox workcentre 7245 error codes 004-361


Drum motor failure.
If you have a new drum, try replacing the drums 1 by 1 and see when the error clears.
Also make sure the guide rails are in the correct position

Mar 16, 2013 | Xerox DocuColor 3535 Copier

1 Answer

9-356


Checked in Diagnostic cyan dispense motor and Cartridge motor working fine with cyan toner cartridge out, but when observed carefully by removing the cyan cartridge motor and coupling I could see that the D cut of cyan coupling was worn out as compared to other coupling of magenta , yellow, black. I put a packing of transparency in the D cut slot of the coupling so that the gear gives proper drive to the cyan toner cartridge and doesn't slip. The packing worked fine and the problem of customer was resolved.

Feb 05, 2011 | Xerox DocuColor 12 Printer

1 Answer

Xerox 3535 ero 004-361


Hi

Error code 004-361 means Drum error or Drum motor failure. You'll need to check the drum cartridges, remove the cartridges to check. Now enter DC330 [004-003] and press Start. The Drum Motor will now energize and the drive rotates. If it doesn't then measure voltage between the Drum Motor P/J210-4 (+) and GND (-), it should be +5 VDC is measured. Try measuring the voltage between the Drum Motor. If there is no voltage detected then you'll need to replace Drum Motor (PL 1.1). Hope this helps...

Daniel

Oct 11, 2010 | Xerox DocuColor 3535 Copier

1 Answer

I have a EX-3535 fuser error code 004-361 coming up on a new fuser on a machine. I changed the fuser for another new one and still get it so suspect I need to do an NVM setting but don't know which? Can...


4-361 Drum Motor
Drum Motor failure.
Initial Actions
• Remove all Drum Cartridges.
• Perform REP 1.6.
Procedure
The machine is a DC3535.
Y N
Enter dC330 [004-003] and press Start. The Drum Motor energizes and the drives
rotate.
Y N
Go to Figure 1 of this procedure and measure voltage between the Drum Motor P/
J210-4 (+) and GND (-). +5 VDC is measured.
Y N
Go to Figure 3 of the +5 VDC Wirenets and troubleshoot the problem.
Go to Figure 1 of this procedure and measure voltage between the Drum Motor P/
Replace Drum Motor (PL 1.1).

Dec 01, 2009 | Xerox DocuColor 3535 Copier

2 Answers

XEROX Docucolor 12 Color Developer PN needed HELP


DEVELOPERS:black 5R616 ; yellow 5R 619 ;magenta 5R 618;cyan 5R617
TONER : magenta 6R1051 ; cyan 6R1050 ;yellow 6R1052

Sep 14, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

Printer displays c-0096 on display


C0096 Image Transfer Belt pressure/retraction failure

please have this services as this is a part of the printer that is not consumable.

Code Item
C0000 Main Motor’s failure to turn
C0001 Main Motor turning at abnormal timing
C0016 Bk PC Motor’s failure to turn
C0017 Bk PC Motor’s turning at abnormal timing
C0018 Color PC Drum Motor’s failure to turn
C0019 Color PC Drum Motor’s turning at abnormal timing
C001A Color Developing Motor’s failure to turn
C00l B Color Developing Motor’s turning at abnormal timing
C0040 Suction Fan Motor’s failure to turn
C0046 Fusing Cooling Fan Motor/1 failure to turn
C0048 Fusing Cooling Fan Motor/1 or Fusing Cooling Fan Motor/2 failure to turn
C004C Ozone Ventilation Fan Motor’s failure to turn
C004D Toner Suction Fan Motor’s failure to turn
C004E Power Supply Cooling Fan Motor’s failure to turn
C004F Cooling Fan Motor 2’s failure to turn
C0060 Fusing Drive Motor's failure to turn
C0061 Fusing Drive Motor turning at abnormal timing
C0094 2nd Image Transfer Roller pres-sure/retraction failure
C0096 Image Transfer Belt pressure/retraction failure
C0098 Fusing Pressure Roller pressure/retraction failure
C0200 Cyan PC Drum Charge Corona malfunction
C0202 Magenta PC Drum Charge Corona malfunction
C0204 Yellow PC Drum Charge Corona malfunction
C0206 Black PC Drum Charge Corona malfunction
C0208 PC Drum Charge Corona malfunction
C0400 Exposure Lamp’s failure to turn ON
C0410 Exposure Lamp turning ON at abnormal timing
C0500 Heating Roller warm-up failure
C0501 Fusing Pressure Roller warm-up failure
C0510 Heating Roller abnormally low temperature
C051 1 Fusing Pressure Roller abnormally low temperature
C0520 Heating Roller abnormally high temperature
C0521 Fusing Pressure Roller abnormally high temperature
C0650 Scanner Home Sensor malfunction
C0660 Scanner overrun failure
C0900 Tray3 Elevator failure
C0910 Tray2 Elevator failure
C0950 Tray4 Elevator failure
C0960 Bypass lifting motion failure
C0990 LCT Elevator Motor malfunction(Elevator malfunction)
C0991 LCT ascent motion failure(soft limit error)
C0996 LCT Shift Motor malfunction
C0997 LCT shifting failure
C0998 LCT ejection failure
C099C LCT Shift Gate malfunction
C099D LCT communications error
C0805 Finishing option Paddle Motor malfunction
C0B20 Finishing option Stapler Unit CDdrive failure
C0B2S Finishing option Stapler Unit SlideMotor malfunction
C0830 Finishing option Aligning Bar moving mechanism malfunction
C0B39 Finishing option Front AligningMotor malfunction
C0B3A Finishing option Rear AligningMotor malfunction
C0B48 Finishing option Exit Roller pressure/retraction failure
C0B4A Finishing option Storage Roller pressure/retraction failure
C0B4C Finishing option Exit Motor malfunction
C0B50 Finishing option stapling mechanism malfunction 1
C0B55 Finishing option Staple/Folding Motor malfunction
C0B75 Finishing option Punch Cam Motor drive failure
C0B76 Finishing option Punch Unit Board malfunction
C0B77 Finishing option Punch Side Registration Motor malfunction
C0B78 Finishing option Punch Motor malfunction
C0B79 Finishing option Punch Sensor malfunction
C0B80 Finishing option Shift Motor mechanism malfunction
C0BA0 Finishing option Elevator drive malfunction
C0F30 Abnormally low toner density detected Cyan ATDC Sensor
C0F31 Abnormally high toner density detected Cyan ATDC Sensor
C0F32 Abnormally low toner density detected Magenta ATDC Sensor
C0F33 Abnormally high toner density detected Magenta ATDC Sensor
C0F34 Abnormally low toner density detected Yellow ATDC Sensor
C0F35 Abnormally high toner density detected Yellow ATDC Sensor
C0F36 Abnormally low toner density detected Black ATDC Sensor
C0F37 Abnormally high toner density detected Black ATDC Sensor
C0F3A Cyan ATDC Sensor adjustment failure
C0F3B Magenta ATDC Sensor adjustment failure
C0F3C Yellow ATDC Sensor adjustment failure
C0F3D Black ATDC Sensor adjustment failure
C1200 Standard controller configuration failure
Cl 203 File Memory mounting error
C1204 Memory capacity discrepancy
Cl 220 Image Input Time Out
C1229 Image Output Time Out
C1240 JBIG0 Error
Cl 241 JBIG1 Error
C1242 JBIG2 Error
C1243 JBIG3 Error
C1250 Compressor 0 command buffer stop failure
C1251 Compressor 1 command buffer stop failure
C1252 Compressor 2 command buffer stop failure
C1253 Compressor 3 command buffer stop failure
Cl 261 Compression hardware timeout
C1265 Extraction hardware timeout
C1279 PCI-SDRAM DMA operation failure
C1290 Compression/extraction timeout detection
C12B1 Image processing ASIC failure 1
C12B2 Image processing ASIC failure 2
C12B3 Image processing ASIC failure 3
C12B4 Image processing ASIC failure 4
Cl 2C0 Hard disk recognition error
C12C1 Hard Disk Error 1
C12C2 Hard Disk Error 2
C12C3 Hard Disk Error 3
C12C4 Hard Disk Error 4
C12C5 Hard Disk ErrorS
C12C6 Hard Disk Error 6
C12C7 Hard Disk Error 7
C12C8 Hard Disk Error 8
C12C9 Hard Disk Error 9
C12CA Hard Disk Error A
C12CB Hard disk data transfer error
C12CC Hard disk unformat
C12CF Hard disk specifications error
C12D0 Controller hardware error
C13C8 New Transfer Cleaner Unit reset-ting failure
C13CA New Fusing Unit resetting failure
C13D1 Cyan Imaging Unit EEPROM access error
C1302 Magenta Imaging Unit EEPROM access error
C13D3 Yellow Imaging Unit EEPROM access error
C13D4 Black Imaging Unit EEPROM access error
C13D5 Cyan LPH correction data down-load failure
C13D6 Magenta LPH correction data download failure
C13D7 Yellow LPH correction data download failure
C13D8 Black LPH correction data download failure
C1800 Controller start failure
C3310 CCD clamp/gain adjustment failure
C3331 MSC undefined malfunction occurring
C3332 Scanner Section undefined malfunction
C3333 Engine Section undefined malfunction
C3E00;C3E01;C3E02 NVRAM initialization failure
C3F00 Vendor connection failure
C3FFC ROM contents error upon startup(LPH)
C3FFD ROM contents error upon startup(Scanner)
C3FFE ROM contents error upon startup(PRT)
C3FFF ROM contents error upon startup(MSC)

Aug 14, 2009 | Office Equipment & Supplies

2 Answers

Copier printer doesn't start. It says failure system, please turn off and then turn on again. 9-356 Please, if you have any solution for me, I'll apreciate it.


The low toner sensor detects that is not cyan toner for a period of 8 minutes. Probably the augers are blocked disasembly and clean the augers or change the toner dispenser motor

Jun 05, 2009 | Xerox DocuColor 12 Printer

1 Answer

I have problem with quality


with colors and its effects its very easy to troubleshoot.Just do cyan 100.magenta 100,yellow 100 and black 100.from there you'll see wich color is bringing issues.
if have chabged the drum then the next posible part would be developing area.let me know what u get after 100 %of each color
if posible scan and post it

Apr 23, 2009 | Xerox DocuColor 12 Printer

3 Answers

Malfunction detected C-0096


C0096 Image Transfer Belt pressure/retraction failure

please have this services as this is a part of the printer that is not consumable.

Code Item
C0000 Main Motor’s failure to turn
C0001 Main Motor turning at abnormal timing
C0016 Bk PC Motor’s failure to turn
C0017 Bk PC Motor’s turning at abnormal timing
C0018 Color PC Drum Motor’s failure to turn
C0019 Color PC Drum Motor’s turning at abnormal timing
C001A Color Developing Motor’s failure to turn
C00l B Color Developing Motor’s turning at abnormal timing
C0040 Suction Fan Motor’s failure to turn
C0046 Fusing Cooling Fan Motor/1 failure to turn
C0048 Fusing Cooling Fan Motor/1 or Fusing Cooling Fan Motor/2 failure to turn
C004C Ozone Ventilation Fan Motor’s failure to turn
C004D Toner Suction Fan Motor’s failure to turn
C004E Power Supply Cooling Fan Motor’s failure to turn
C004F Cooling Fan Motor 2’s failure to turn
C0060 Fusing Drive Motor's failure to turn
C0061 Fusing Drive Motor turning at abnormal timing
C0094 2nd Image Transfer Roller pres-sure/retraction failure
C0096 Image Transfer Belt pressure/retraction failure
C0098 Fusing Pressure Roller pressure/retraction failure
C0200 Cyan PC Drum Charge Corona malfunction
C0202 Magenta PC Drum Charge Corona malfunction
C0204 Yellow PC Drum Charge Corona malfunction
C0206 Black PC Drum Charge Corona malfunction
C0208 PC Drum Charge Corona malfunction
C0400 Exposure Lamp’s failure to turn ON
C0410 Exposure Lamp turning ON at abnormal timing
C0500 Heating Roller warm-up failure
C0501 Fusing Pressure Roller warm-up failure
C0510 Heating Roller abnormally low temperature
C051 1 Fusing Pressure Roller abnormally low temperature
C0520 Heating Roller abnormally high temperature
C0521 Fusing Pressure Roller abnormally high temperature
C0650 Scanner Home Sensor malfunction
C0660 Scanner overrun failure
C0900 Tray3 Elevator failure
C0910 Tray2 Elevator failure
C0950 Tray4 Elevator failure
C0960 Bypass lifting motion failure
C0990 LCT Elevator Motor malfunction(Elevator malfunction)
C0991 LCT ascent motion failure(soft limit error)
C0996 LCT Shift Motor malfunction
C0997 LCT shifting failure
C0998 LCT ejection failure
C099C LCT Shift Gate malfunction
C099D LCT communications error
C0805 Finishing option Paddle Motor malfunction
C0B20 Finishing option Stapler Unit CDdrive failure
C0B2S Finishing option Stapler Unit SlideMotor malfunction
C0830 Finishing option Aligning Bar moving mechanism malfunction
C0B39 Finishing option Front AligningMotor malfunction
C0B3A Finishing option Rear AligningMotor malfunction
C0B48 Finishing option Exit Roller pressure/retraction failure
C0B4A Finishing option Storage Roller pressure/retraction failure
C0B4C Finishing option Exit Motor malfunction
C0B50 Finishing option stapling mechanism malfunction 1
C0B55 Finishing option Staple/Folding Motor malfunction
C0B75 Finishing option Punch Cam Motor drive failure
C0B76 Finishing option Punch Unit Board malfunction
C0B77 Finishing option Punch Side Registration Motor malfunction
C0B78 Finishing option Punch Motor malfunction
C0B79 Finishing option Punch Sensor malfunction
C0B80 Finishing option Shift Motor mechanism malfunction
C0BA0 Finishing option Elevator drive malfunction
C0F30 Abnormally low toner density detected Cyan ATDC Sensor
C0F31 Abnormally high toner density detected Cyan ATDC Sensor
C0F32 Abnormally low toner density detected Magenta ATDC Sensor
C0F33 Abnormally high toner density detected Magenta ATDC Sensor
C0F34 Abnormally low toner density detected Yellow ATDC Sensor
C0F35 Abnormally high toner density detected Yellow ATDC Sensor
C0F36 Abnormally low toner density detected Black ATDC Sensor
C0F37 Abnormally high toner density detected Black ATDC Sensor
C0F3A Cyan ATDC Sensor adjustment failure
C0F3B Magenta ATDC Sensor adjustment failure
C0F3C Yellow ATDC Sensor adjustment failure
C0F3D Black ATDC Sensor adjustment failure
C1200 Standard controller configuration failure
Cl 203 File Memory mounting error
C1204 Memory capacity discrepancy
Cl 220 Image Input Time Out
C1229 Image Output Time Out
C1240 JBIG0 Error
Cl 241 JBIG1 Error
C1242 JBIG2 Error
C1243 JBIG3 Error
C1250 Compressor 0 command buffer stop failure
C1251 Compressor 1 command buffer stop failure
C1252 Compressor 2 command buffer stop failure
C1253 Compressor 3 command buffer stop failure
Cl 261 Compression hardware timeout
C1265 Extraction hardware timeout
C1279 PCI-SDRAM DMA operation failure
C1290 Compression/extraction timeout detection
C12B1 Image processing ASIC failure 1
C12B2 Image processing ASIC failure 2
C12B3 Image processing ASIC failure 3
C12B4 Image processing ASIC failure 4
Cl 2C0 Hard disk recognition error
C12C1 Hard Disk Error 1
C12C2 Hard Disk Error 2
C12C3 Hard Disk Error 3
C12C4 Hard Disk Error 4
C12C5 Hard Disk ErrorS
C12C6 Hard Disk Error 6
C12C7 Hard Disk Error 7
C12C8 Hard Disk Error 8
C12C9 Hard Disk Error 9
C12CA Hard Disk Error A
C12CB Hard disk data transfer error
C12CC Hard disk unformat
C12CF Hard disk specifications error
C12D0 Controller hardware error
C13C8 New Transfer Cleaner Unit reset-ting failure
C13CA New Fusing Unit resetting failure
C13D1 Cyan Imaging Unit EEPROM access error
C1302 Magenta Imaging Unit EEPROM access error
C13D3 Yellow Imaging Unit EEPROM access error
C13D4 Black Imaging Unit EEPROM access error
C13D5 Cyan LPH correction data down-load failure
C13D6 Magenta LPH correction data download failure
C13D7 Yellow LPH correction data download failure
C13D8 Black LPH correction data download failure
C1800 Controller start failure
C3310 CCD clamp/gain adjustment failure
C3331 MSC undefined malfunction occurring
C3332 Scanner Section undefined malfunction
C3333 Engine Section undefined malfunction
C3E00;C3E01;C3E02 NVRAM initialization failure
C3F00 Vendor connection failure
C3FFC ROM contents error upon startup(LPH)
C3FFD ROM contents error upon startup(Scanner)
C3FFE ROM contents error upon startup(PRT)
C3FFF ROM contents error upon startup(MSC)

Feb 10, 2009 | Kyocera Office Equipment & Supplies

4 Answers

Cyan Toner always prints faded.


It is the developer. All colours should be changed at the same time. This can be accessed via the right hand side of the machine, when you remove the cover. (where the output tray is)

Feb 06, 2008 | Xerox DocuColor 12 Color Copier

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