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Hi. You can use a free software for PocketPC such as PIM Backup (To download and read instructions (You may need to create an account in order to download the .cab file): http://forum.xda-developers.com/showthread.php?t=299705). This software will backup all your Appointments, SMS, Mails, MMS, Contacts and Tasks in a single file in less than a minute, and you can restore them also. As a second choice, you can connect your PDA to your PC/Laptop and you can syncronize your phone book with Microsoft Outlook (Using ActiveSync), that way your phonebook will be backed up to your PC. Hope this helps.
About transfer and backup SMS & Contacts!
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if you are using XP,install ACTIVE SYNC 4.5. if you are using VISTA or WINDOWS 7, no need any sync software. plug in the HTC to your laptop. right click on MY COMPUTER and select MANAGE. in the window that appears now, on the left hand side select DEVICE MANAGER. now on the right hand side see if you have any yellow colour icons. if YES,try to update the drivers. if nothing works out, try another PHONE to connect and use your phone to connect to another laptop. atleast this will give some idea as where the problem lies
Check with the HTC support center helpline or visit the nearest support center should have the contact numbers in the user manual "for the driver for vista". Also please show your phone the service center as there has been lots of patches for the models OS for correcting lots of problems which were present...should correct most of your problems and for sync try using bluetooh or if cable problem is preseistent after all the correction..don't waste time just sync using bluetooh, if not inbulit in your system by an additional bluetooh module hardly costs anything, works great and fast..have a nice day.