Question about Miele s558 Silver Moon Vacuum

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Miele Silver Moon overheating light is on and won't turn on

I have replaced the hepa filter, there is nothing blocking the hose, have hit the reset button but no luck.

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Posted on Jan 02, 2017

reddevil6
  • 1673 Answers

SOURCE: miele big blue

Could be a problem with the cord. There also is a circuit board by the motor that could be the problem. Did you drop something in the hose to see if it comes out the other end? Because you could have a clog. Or just unhook the hose and see if it runs that way.

Posted on Apr 28, 2008

  • 2 Answers

SOURCE: Electrical power down while vacuuming (not a reset)

Thank you JonahBegone!
My 4 years old Silver Moon has been power down off and on for a couple of months, but all of sudden it kept doing it. Then the power won't turn on when I plugged it in ( this turns out to be another problem, see my other posting). I took your advice on taking the hose and handle apart. I unscrewed the 5 screws, but can't pull the handle apart to look inside. I was able to see the 3 metal contact on the hose that you mentioned through a 1/4 inch gap when I forced the handle apart. I cleaned the black stuff off through the little gap by rotating the hose a few times. Then magically, my power down problem also went away. Thank you once again.

Posted on Jul 06, 2008

  • 97 Answers

SOURCE: my Miele s558 Silver moon

This is caused by a circuit board problem in the hose. Unfortunately, the only way to fix this problem is to purchase a new SES 125-3 hose. The good news is that the new production hoses have rectified this problem and you will not experience it again.

-R

Posted on Sep 10, 2008

VacuumRepair
  • 438 Answers

SOURCE: My Miele Silver Moon

Greetings from GoVacuum,

Ahh yes, the Silver Moon. One of Miele's best made vacuums ever! So good that out of all the different vacuums that I could of chose for my home, the Miele S558 Silver Moon was the one I chose.

When you're Reset button is flashing, this simply means that it's time to replace the HEPA filter on your vacuum cleaner. Miele included this feature on their upper end models to alert the user when their filter needed to be changed.

The Miele Silver Moon uses Genuine Miele S-Class HEPA Filter for S300i/S600i, and Miele S7 Uprights. Miele Part # 04854915 (replaces 04854911) Which can be purchased from GoVacuum for $52.95 with free shipping.

Once you have installed the new HEPA filter, simply press down on the flashing Reset button to restart the 50 hour internal timer inside. Miele recommends to replace this filter after every 50 hours of vacuuming.

If this answer was helpful, please click on the helpful Thumbs Up icons in the top right hand corner of this Solution.

If you have a repair that you would like explained, please check out our Q & A website, askgovacuum.com.

Thank you very much,

Chris Jones
GoVacuum.com

Posted on Mar 18, 2010

  • 2 Answers

SOURCE: I have a Miele silver

My S558 Red Velvet had the same problem. I disassembled the handle and cleaned the rings and electrical contacts. The problem has not come back.

Posted on Oct 04, 2010

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1 Answer

Miele Silver Moon Losing Suction Power


That is possible, also check for a.m. exhaust filter off the motor. Usually a very fine filter to stop dust that gets past the bag. May just need to open it up and clean out the accumulated debris.

May 02, 2013 | Miele s558 Silver Moon Vacuum

1 Answer

Miele Silver Moon Losing Suction


if there's no blockages and filters all OK it's probably the suction fan that as worn down and not creating as much suction..

May 02, 2013 | Miele s558 Silver Moon Vacuum

1 Answer

MIELE Silver moon turns off after about 10 minutes of using. If I press the "+" button on the handle, it'll turn on again and start up again. Is this an overheat thing or a hose thing?


That sounds like a hose issue, but to make sure it's not an overheat issue I would recommend ensuring that the hose, wand, and dirt tube through the power-head are all clear and free of obstruction. Also try raising the height adjust on your power head: if you have it set too low, air can't move through the carpeting and therefore it will overheat the motor and also not clean as effectively as it could. If all of these things check out, you will have to replace the hose with an SES-125A, but once you've done this you will not have the issue again. Cheers! -R

Aug 03, 2011 | Miele s558 Silver Moon Vacuum

3 Answers

I have a Miele Silver Moon 558 and the red light is staying on saying reset - what do I do? - I do not have a manual. Thank you marilyn@drmelvin.com


well for the manual, you may download it from here. note that you will first have to give some kind of rating before download link activates. otherwise, light indicate when replacement exhaust air filter (key RESET) (after approx. 50 hours of operation, which corresponds more or less, an average use a year).
2007nfm_11.jpg

Jan 23, 2011 | Miele s558 Silver Moon Vacuum

1 Answer

I just bought a Miele s558 Silver Moon, seems like it's from 2000 or so. If it's in good condition, can I expect this machine to last another ten years? Or would it have been better to buy a lower end...


Greetings from GoVacuum,

Ahh, the Miele Silver Moon model S558i. This is great model that I know a lot about because I actually own this exact model. I have had my Silver Moon now for going on 10 years, with almost no problems. The motors in the Silver Moons are excellent, and should last 20 or 25 years without problems. This particular model did have one major problem however. This is the first model that Miele put the suction controls in the handle of the hose of the vacuum, allowing the user to easily adjust the suction setting with fingertip controls. The problem with these models is that static electricity (usually happens when vacuum carpeting) causes the hose to shut down the power to off. You can be in the middle of vacuuming, and all of a sudden the vacuum will turn off. You can easily turn back on the vacuum with the push of a button, but it's irratating for sure.

Miele did come up with a solution for this problem with a newly redesigned hose, part number SES125-3. Since this new design has come out I haven't had a single issue with my hose. The way you can tell if you have the old or new hose is by the numbers (or lack of ) on the different suction levels. If your hose goes up to 1100 Watts, then this is the older style hose. If you're hose simply has a minimum to high setting with no numbers at all on the hose, then this is the redesigned 125-3 hose.

If you have the older style hose, I would get the dealer that sold you the vacuum to exchange the old hose for the new hose, you definitely don't want to have to buy that new hose ($150+). If you have the new hose, then I would say stick with the Silver Moon over the newer Miele models, in my opinion the Silver Moon is one of the most durable models that Miele has ever made.

The only other thing you need to be careful of is the cord reel. When you are retracting the cord reel, it's best to kind of guide the cord back in, and take it slow rather then just stepping on the cord rewind pedal. The cord reel can sometimes be touchy, especially if you are rough with it. If you're careful with it, you should never have any problem with the vacuum cleaner as long as you change the filters on a regular basis as well as the bags.

I hope this helps, if you have any further questions, please feel free to contact me at chris (dot) jones (at) govacuum (dot) com.

Thank you,

Chris Jones
GoVacuum.com

Mar 18, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

My Miele Silver Moon "Reset" light is blinking. What do I do?


Greetings from GoVacuum,

Ahh yes, the Silver Moon. One of Miele's best made vacuums ever! So good that out of all the different vacuums that I could of chose for my home, the Miele S558 Silver Moon was the one I chose.

When you're Reset button is flashing, this simply means that it's time to replace the HEPA filter on your vacuum cleaner. Miele included this feature on their upper end models to alert the user when their filter needed to be changed.

The Miele Silver Moon uses Genuine Miele S-Class HEPA Filter for S300i/S600i, and Miele S7 Uprights. Miele Part # 04854915 (replaces 04854911) Which can be purchased from GoVacuum for $52.95 with free shipping.

Once you have installed the new HEPA filter, simply press down on the flashing Reset button to restart the 50 hour internal timer inside. Miele recommends to replace this filter after every 50 hours of vacuuming.

If this answer was helpful, please click on the helpful Thumbs Up icons in the top right hand corner of this Solution.

If you have a repair that you would like explained, please check out our Q & A website, askgovacuum.com.

Thank you very much,

Chris Jones
GoVacuum.com

Feb 19, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

How do I install new filters on a Miele Blue Moon?


There are two filters on the blue moon. The hepa filter and the motor filter. You get to both filters the same way. You open the lid, like you do when you change a bag. The motor filter is right behind the bag inside a plastic cover. There should be two tabs you can pull down to open and access the filter. The hepa filter is located toward the back of the bag chamber but on top. There is one tab in the middle that lift up on.

Sep 23, 2009 | Miele Blue Moon Bagged Canister Vacuum

1 Answer

Miele big blue


Could be a problem with the cord. There also is a circuit board by the motor that could be the problem. Did you drop something in the hose to see if it comes out the other end? Because you could have a clog. Or just unhook the hose and see if it runs that way.

Apr 26, 2008 | Miele Blue Moon Bagged Canister Vacuum

4 Answers

Electrical power down while vacuuming (not a reset)


Thank you JonahBegone!
My 4 years old Silver Moon has been power down off and on for a couple of months, but all of sudden it kept doing it. Then the power won't turn on when I plugged it in ( this turns out to be another problem, see my other posting). I took your advice on taking the hose and handle apart. I unscrewed the 5 screws, but can't pull the handle apart to look inside. I was able to see the 3 metal contact on the hose that you mentioned through a 1/4 inch gap when I forced the handle apart. I cleaned the black stuff off through the little gap by rotating the hose a few times. Then magically, my power down problem also went away. Thank you once again.

Mar 25, 2008 | Miele s558 Silver Moon Vacuum

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