Question about T-Mobile Sidekick® 3 Cellular Phone

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Sidekick 08 stuck on reboot screen, keeps rebooting

My sidekick keeps resetting itself it turns on, goes to the white screen with the four jump buttons, and shuts back off aain...eventually it goes to a screen that tells me to reboot...i have tried soft and hard reset and customer care is stupid...what do i do?? the same thing happens to me .. i have the 08 .. its ridiclous !!! its a $350 phone and it randomly shuts off .. we shouldnt have to deal with having this problem

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  • MOESHA12 Jan 13, 2009

    MY SICKICK 3 FELL AND THE SCEENE IS WHITE WAT CULD I DO BOUT ME PHONE PLEASE HELP ME

  • Anonymous Mar 24, 2009

    same prob. how ridiculous!

  • Anonymous May 22, 2009

    Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!

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Hi if the phone is on the loading screen then press the menu+l key it should bring you to the home screen what you should do is call tmobile and let them know that you just bought it and you want the sidekick plan thats the only way your setting will stay

Posted on Jan 12, 2009

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I know you think that T-Mobile customer care may be stupid, but there is a process when you call and they will get you to a Sidekick specific department that uses a troubleshooting flow to determine if the problem is fixable or if your phone just simply needs to be replaced.  Your phone has a 1 year warranty from the day you bought it and just in case it is extremely helpful to have the insurance added.  It is not fun having to shell out another $350.00 to replace something that you just bought if the warranty does not cover whatever the problem may be.  The deductible for a Sidekick is only $130.00 to replace.

Posted on Jan 12, 2009

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2 Answers

HOW DO I DELETE EVERYTHING ON MY SIDEKICK 08


Dear Friend,
  1. Remove the battery and the SIM card from your SideKick .
  2. Flip the sidekick open; press and hold the letter 'r' on the keypad.
  3. While holding the letter 'r' on your SideKick , place the battery back in the device. DO NOT INSERT THE SIM CARD YET INTO YOUR SIDEKICK.
  4. The sidekick will restart itself twice. Please make sure not to let the letter 'r' go until it has fully rebooted.
  5. Once your cell phone has fully been rebooted, remove the battery, re-insert the SIM card and battery and power up the SideKick.
  6. Once the device has fully rebooted, all prior information should be erased from the device and it should be restored back to the default factoy settings.
I hope This Helped You... If this Helped you Do RATE ME..... I like TO KNOW your Result / FEEDBACK Thanks For Using FixYa..

Apr 14, 2010 | T-Mobile Sidekick

1 Answer

Sidekick 2008 will not reboot no matter what I try. Gets stuck on screen with 4 icons. HELP PLS!


You try the procedure at the link below. It is for the sidekick 3 but poeple have had scucess with it on new sidekick models

Sidekick Shows 4 Symbols on White Back Ground

Jan 16, 2010 | T-Mobile Sidekick® 3 Cellular Phone

2 Answers

I have a sidekick 3 and i want to restart it


HOW TO DO A MASTER RESET ON A SIDEKICK 3 1. Remove the battery and the SIM card from the device.
2. Flip the sidekick open; press and hold the letter 'r' on the keypad.
3. While holding the letter 'r', place the battery back in the device. DO NOT INSERT THE SIM CARD YET.
4. The sidekick will restart itself twice. Please make sure not to let the letter 'r' go until it has fully rebooted.
5. Once it has fully rebooted, remove the battery, re-insert the SIM card and battery and power up the device.
6.Once the device has fully rebooted, all prior information should beerased from the device and it should be restored back to the defaultfactoy settings.

Nov 30, 2009 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

T-Mobile sidekick II keeps resetting


I had this problem with a new phone, and T-mobile gave me the following instructions.

Try this first:
1) Turn on phone with SIM chip in it.
2)hold down the "@" + "1" + "0" down simultaneously until phone turns off, then back on again. This should fix the problem. otherwise try this,

1) remove battery and SIM.

2) press and hold down the "w" key, and while holding it down insert the battery only.

3)A little face will appear on the screen, then a reboot button. Press the reboot button. Once the phone reboots, insert the SIM. One of those two should fix the problem.

Oct 04, 2009 | T-Mobile Sidekick II

2 Answers

MY SIDEKICK 2008 COMES ON BUT IT GOES TO A SCREEN WHERE IT SAYS TO REBOOT AND IT WON'T GO PAST THAT SCREEN


I called 611 for customer care, and told them about the reboot screen, and they made me press 1, @(the one by the space bar) and 0 at the same time, and told em this should take care of the problem... its been working fine since then.

Sep 29, 2008 | Cell Phones

2 Answers

TMobile Sidekick 2


yep, you can do a master reset.

Want to clear out info on your Sidekick info (ie: to sell yours)?

1) Remove your sim card
2) From the jump screen: Menu -> Settings -> System Info
3) Press Menu+Shift+X Select OK to clear the flash.
4) Press Menu+Shift+R Select OK to clear the login information.
5) Perform a hard reset now. This will reboot the device.
To perform a hard reset:

SK2 - Press the power button and reset button at the same time. Unit will vibrate when reset. You can use a paper clip or similiar to hit the reset button located behind the screen.


6) Call your carrier and ask them to detach your device IMEI from the username locked in. Once that is done, hard reset without your SIM card inserted.

You're done.

Jan 01, 2008 | T-Mobile Sidekick® 3 Cellular Phone

2 Answers

White Screen Reset problem!!!


hi my dad gave me his side kick id but for some reason the screen is white and some times hard to see can u help me!

Jul 09, 2007 | T-Mobile Sidekick II

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