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Every time I reboot my laptop I get an error report GFxUI.exe Bad Image.

I cannot stop this from happening but computer seems unaffected in operation. Have tried installing all Windows updates and HP updates with no solution to the problem. Has anyone got the solution?

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  • Expert
  • 47 Answers

This is most likely a problem with the Intel Graphics Card driver. Reboot your system into Safe Mode with Networking support, download the most current video card driver for your model of system from HP (assuming that is the manufacturer of your PC) and install the driver.

This should eliminate the GFxUI.exe error. If you have questions about how to do any of those steps, just let me know. Also, what is the model of system you are using?

Posted on Dec 06, 2012

  • Bruce Ardern Dec 06, 2012

    Thanks for your reply. Compaq Pressario CQ62-104TU running Windows 7 64 bit. Please advise how to boot in Safe Mode with Networking Support

  • Firewall Computing
    Firewall Computing Dec 07, 2012

    When you turn your system on, tap the F8 key intermittently. You will either get a black screen with white text that allows you to select Safe Mode with Networking as an option or the Windows logo will come up. If the Windows logo comes up then you will need to power off or reboot the machine.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: error 1721

What Is Error 1721? This is an error commonly witnessed when you try to uninstall a program using the "Add or Remove Programs" in Microsoft Windows XP. The message itself will read: "Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personal or package vendor."
Resolution #1: Reregistering the Windows Installer service It is known that if the Microsoft installation engine malfunctions or is internally corrupted, there is a possibly that you will not be able to remove programs that you used the Windows Installer, the service that administers the installation and configuration of programs, to install with. Thus, in the case of error 1721, it is necessary to unregister and then reregister the Windows Installer service to fix the corrupted parts of the engine. This can be accomplished through the Safe Mode by:

  1. Enter your computer in Safe Mode by:
    • Restarting the computer and pressing F8 after the BIOS information is shown
    • Select Safe Mode and Enter
    • Select your computer and Enter
  2. Log on as the local administrator
  3. Open up the command prompt by clicking Start, Run, and then typing cmd.exe and Ok
  4. At the command prompt, first unregister the service by typing msiexec /unregister and then hitting Enter
  5. Reregister the service by typing msiexec /regserver and then hitting Enter
  6. Type Exit to exit the command prompt safely
  7. Try to remove the program once again using Add or Remove Programs
I hope this helps you out. Thanks

Posted on Sep 04, 2008

rachelgeek23
  • 155 Answers

SOURCE: BLUE SCREEN W/ MESSAGE STOP: C000007B BAD IMAGE.

Try to look for your windows xp cd.
Turn the computer off. Restart it and start tapping f12 right after.
Insert the cd. Choose the option that says CD/CDRW/DVDRW from the screen and press enter. Watch out for a prompt that will say 'Press any key to boot from cd'. press any key as soon as you get this. If you miss it, you'll get the error again. You should get the blue windows setup screen if you caught it at the right time.
Wait until you get the 'welcome to setup' screen.
Press R.
Follow any other instructions that you may get until it gives you the C:\> prompt.
Type in bootcfg /rebuild.

Below is a listing of the common steps you are likely going to encounter.

* Prompt for the identified versions of Windows installed. When you receive this prompt press Y if the bootcfg command properly identified each of the Windows operating systems installed on the computer. It is important to realize this command will only detect Windows XP, Windows 2000, and Windows NT installations.

* Prompt to enter the load identifier. This is the name of the operating system for the boot.ini. For example, Microsoft Windows XP Home users would enter "Microsoft Windows XP Home edition". If you have Windowx XP pro edition, enter 'Microsoft Windows XP Professional'

* Prompt to Enter OS load options. When this prompt is received type /fastdetect to automatically detect the available options.
Then type 'exit'. and let the computer reboot. If you get two options for microsoft windows. Choose the one that says what you entered when you were in the recovery console.

If you are able to boot correctly after those steps, go to start>click run. Then type msconfig. Click ok. Click the boot.ini tab. Click 'check all boot paths'. Click ok or yes. click close and restart if prompted. You shouldn't get the prompt for two microsoft windows anymore.

Posted on Jan 02, 2009

  • 788 Answers

SOURCE: HP laptop display issue

If you are recving 1 long and two short beeps, it is not a memory problem.
It is not a Lid closing or lid switch problem.
If you are able to switch to and from your LCD and Monitor, you are lucky.
I have been up and down the road with several HP DV6000 series units, all have had the 1 long and 2 shot beeps.
HP is aware of this problem and has offered an extended 1 year from date of original warranty expiration. Another words 2 years from date of purchase. HP will ask for $365.00 + or - ? for this repair.
Their repair consists of a motherboard replacement.

If you go to HP's web site, you can look up your model and if in warranty, have it sent back for repair.
The problem will not get better in time but only worsen. The heat sink on the dual core units is not handling the heat transfer properly.
The board is a 2 sided wafer which has displayed failure in several places, due to the heat load and transfer design. Area of problem is directly under NVIDIA chip look for craters. Theses are solder points the size of a pins head which because of the heat and the stress of the transfer bracket above, have separated making in some cases an intermittent connection to chip.
The best thing to do is have a technician remove the board from inspection and blow out the heat sink and surrounding areas.
Apply new heat sink tape and grease where needed and re-assemble.

You must update your BIOS ver. to current.
This new version will address the Voltage and Fan Control Speeds in a better manor.
If your unit is just now giving you these errors, now is the time to act.
Just like in a A/C unit at home, a restricted air flow will make unit run longer and hotter.
Their are no filters here, once lint and dust have collected in the coils, it is just a matter of time.
Hope this helps you in your problems.
Anybody reading this note having a DV6000 series unit, should check at their web site for warranty and call back issues.
John
john@johnrraycomputer.com
P.S. if you are a technician and feel you want to repair the board yourself, drop me an email with the model number and I will explain in more detail.

Posted on Jun 11, 2009

  • 166 Answers

SOURCE: HP - Compaq 6310P Laptop that Is giving an Isass.exe system error

lsass is a security worm. lsass is part of windows and the worm exploits it. go to yahoo and type clean lsass worm.

regular virus checker wont find it

Posted on Sep 03, 2009

  • 1 Answer

SOURCE: I have only just today received my brand new HP

I had the exact same problem.

As some nice fellow pointed out at HP forum, HP as a downloadable package that should fix this problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product=4213233

Kinda sucks thought that thoses folks at HP Support are not even aware of it...

Posted on Jul 30, 2010

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Hello EricS777

The part where it looks like your xp stuff and vista stuff switch drives is normal. Only the Operating System associates the hard drives by letters this does not mean your hard drive files are switching. This happens because D: drive is Root of Vista OS and Root of any OS in windows gets the C: drive lettering.

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Your problem isn't with dwwin.exe, you need to find out what is actually crashing at shutdown.

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Unfortunately, it seems like this might be two seperate issues.

Sometimes machines, especially laptops but it will happen to desktops as well, will shutdown when they are overheated in an attempt to prevent damage to the physical hardware. Judging by the "after about 15 minutes" comment, I think this might have something to do with it as that 15 minute window would give a non-functioning fan or unventilated laptop enough time to overheat your machine.


If the driver update does not stop the random rebooting and you do not think the machine is hot when it reboots, do this:

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In all versions, click the Settings button under 'Startup and Recovery'. Uncheck the Automatically restart box, and click OK twice. The next time the problem occurs, instead of rebooting you will likely see a text screen reporting a system error. Report back with what error it gives you.

Good luck!

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