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My computer will not allow me to start up it turns on and then loops around 3 screens. I have my college work on it and cannot get to it can anyone help.I can see a message briefly saying Pri. Master Disc HDD S.M.A.R.T capability .... Disabled If anyone can help I would be eternally grateful.

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Go to your bios setting by pressing Delete key. Auto detect your HDD. If it is not detected, unplug the IDE cable of your harddrive then replug it again. Go to your bios setting and auto detect it again. Save the setting by pressing F10. Post a comment so we can further assist you.

Posted on Jan 27, 2009

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Hello and welcome to FixYa.com,


While you are turning on your computer watch the screen carefully for the startup options selection. It is normally the F8 Key then choose to start you computer in Safe Mode.

After that choose Start---All Programs---Accessories---System Tools---and System Restore
after that you can choose the roll back options to restore your system to an earlier time. This way you will not lose any of your work. If this solution does not work you will need to find a clean installation of Windows and begin the installation to install windows fresh

Posted on Jan 27, 2009

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Hi and welcome to FixYa,

Initially, post back the brand and model, whether it is a laptop or a desktop. A couple of ideas you can for the moment try:

  • on powerup, enter the CMOS/BIOS setup/configuration;
  • determine if the hard disk is recognized/auto detected;
  • that would be pressing Del, F1 or F2 or whatever key is displayed to be pressed to enter Setup.
Check and perform preliminary visual or necessary inspection. Pls post back result(s). Good luck and Thank you for using FixYa.

Posted on Jan 12, 2009

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When you boot it up pree either f1 or f11 to get into the system bios it should allow you to re engage the hard drive.

Posted on Jan 12, 2009

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Remove the hdd cable and reconnect it again also if it doenot solve replace hdd cable

Posted on Jan 12, 2009

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Seems the operating system (windows) is not properly installed or start up files are corrupt, you will need to get your hands on a windows installation cd and install windows to the computer again.

ones the windows installation is complete you will need to install drivers for some devices to have everything working properly.

I can help you with the drivers if you tell me the brand and model, you will have to find the install cd on your own, generally a new windows xp costs around 130. vista more, windows 2000 less.

Posted on Jan 12, 2009

  • Ekse Jan 27, 2009

    Smart is disabled, the option in bios is turned off. but the hard drive is detected. IT would not state that smart is disabled on a drive if it wasn't detected.

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