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My laptop shuts down suddenly

My laptop suddenly shuts down i have benn working about one week and one month after that it shuts down suddenly and then turn on by itself. no metter if it is pulggin or not. that shuts down happen to me about two or three times a week. help me.

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  • Dell Master
  • 7,627 Answers

Is it overheating? Is the fan and vents clean and allowing sufficent air flow? Was it left unattended and shut down? If so change Power settings to High Performance, change Sleep to Never, Change Hibernate to never. I don't know your OS to give detailed info.

Posted on Dec 06, 2012

  • 14 more comments 
  • azra_f12
    azra_f12 Dec 07, 2012

    today i had again suddenly shut down and then truns itself on and i saw a massage that says : your computer its been turn off 6 times u ndeed to install drivers for intel graphic . and i update the driver i hope it will be ok. if it dosent i will tell u if truns off again.

  • azra_f12
    azra_f12 Dec 07, 2012

    do u think that it will be ok? or i had to do something else

  • max carson
    max carson Dec 07, 2012

    Make sure your computer has ALL the Windows and Computer Manufacturer's Updates.

  • azra_f12
    azra_f12 Dec 07, 2012

    i am taking all drivers with drivermax and i think it will be ok. or it is overheating i dont know.

  • azra_f12
    azra_f12 Dec 07, 2012

    i have Dell inspirion 5030 dual core 2.30 ghz 3 gb ram 350 hardisk w7..i had suddenly shut down before 3 month about two times or 3 times in a month and never had a message like that today after shuts down suddenly and then turns on by itself.

  • max carson
    max carson Dec 07, 2012

    I would be very weary of "driver Software", it is iffy at best, sometimes the drivers do not work and can cause issues. Only use Dell, Windows, or Aftermarket ,For example, Logitech, Printer...etc., drivers. I have tried Driver software, Slim Driver, and found it lacking. Wrong drivers, wrong OS versions. I would not advise use of "driver software", stick to Dell and Windows. Has the "drivermax" listed a BIOS update? Stay away.

  • max carson
    max carson Dec 07, 2012

    Revert any drivers that you have installed using DriverMax. If you do this one at a time and reboot after each rollback you may find your problem. Pay close attention to Graphics.

  • max carson
    max carson Dec 07, 2012

    http://www.dell.com/support/drivers/us/e...

  • azra_f12
    azra_f12 Dec 07, 2012

    i have entered to this link that u posted and i am taking the drivers that it says there..i deleted the driver max ,

  • azra_f12
    azra_f12 Dec 07, 2012

    i take that drivers that are missed in my laptop. and i look the importance and it says for this driver that is importance its Urgent and i take that but it says that is for 32 bit and i cant install it.. i think this may be cause of shut down or it isnt. but i cant install it cuz its 32 bit;s this is the link http://www.dell.com/support/drivers/us/e...

  • max carson
    max carson Dec 07, 2012

    What is your OS, 32 or 64bit? Are ALL your Windows Update up-to-date? If you have DELL Update software use that. RUN WINDOWS UPDATE AND ,if you have it, DELL UPDATE SOFTWARE.

  • azra_f12
    azra_f12 Dec 07, 2012

    64 bit i found that and i take that in my laptopt i hope it will be okay. i update the dell software that was impontance :urgent. i take that , i hope it will not shuts down after it. now its working okay. i will see in a few days what will happen thank you for help.

  • azra_f12
    azra_f12 Dec 07, 2012

    if it shuts down suddenly i will ask again. but i hope it will not be neccesary. cuz today after shuts down suddenly and then turns on by itself a saw that message. "your computer it shuts down by 6 time cuz driver of graphic intel i missing" and i install that drivers in that link that you send me . if it shuts down again it will be for something else.

  • max carson
    max carson Dec 07, 2012

    ONLY USE 64bit Drivers. You need to do a reboot. 1.Unplug from AC, 2. Remove battery, 3.plug into AC, 4.Boot normally.

  • max carson
    max carson Dec 07, 2012

    Good Luck, let us know how it goes.

  • azra_f12
    azra_f12 Dec 08, 2012

    . i only use 64 bit drivers,,u mean unplug AC remove battery ..plug into Ac and then turn on the battery ?i will do that today

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Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
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sysrest2.jpg
Figure 2
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