Question about NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

How do i set up voice mail on NEC DTU 16D 2?

This is an exisiting company and we cannot find the owner manuals tosetup a new employee. How do we set up the voice mail? THank you Just in case email me at larryyoung@iowarealty.com

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  • 277 Answers

You need a laptop hooked up to the vmail system and or do via from telephone form system mangers mailbox.
You should be calling your vendor who handles the system, this is complex and involves passwords and which mailbox was assigned SM etc.
They vendor can also supply you with guides.

Posted on Dec 06, 2012

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Posted on Jan 02, 2017

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SOURCE: NEC Electra Elite DTU 16D-2

Are you trying to program speed dials into the phone?

Posted on Jul 30, 2008

  • 43 Answers

SOURCE: Will Not go to voice mail

Jennifer209, if you press FEATURE + the button VM is pre-programmed on what does it display? It should show the extension number pilot to VM. If you call it directly, what happens? If you get no answer calling it directly, your VM may be down.

Kaait, is it getting into the VM that's the problem, or doing things inside the mailbox that is the problem?

Posted on Feb 12, 2008

  • 43 Answers

SOURCE: dtu 16d

did you get the email?

Posted on May 10, 2008

  • 10 Answers

SOURCE: DTU 16D-2 phone manual

http://www.neccare.com/cng/docs.nsf/Lib3?OpenView&Start=1&Count=100&Expand=6.13#6.13

Look here for your manual. Electra Elite CTI user guide and attendant guide

Posted on Nov 04, 2008

SpotBert
  • 231 Answers

SOURCE: NEC DTU-16D-2 Phone manual

Here's the manual for all NEC Electra Elite =>

http://www.chickasawtel.com/pdf/manuals/elitemultilineug.pdf

Please leave a Helpful or FixYa! Rating. Thanks!!

Posted on Dec 28, 2008

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1 Answer

How to set voice mail for the model DTU 16D-2?


Once your system manager has activated a mailbox for you, set the call forward busy and no-answer to go to the voicemail pilot extension. Default codes on the Elite are 41 and 43 to set, and 42 and 44 to cancel. NEC has several different systems which use the same phones, so I don't know if this will work for u.

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Remove call forwarding to the voicemail pilot extension. Either forward it to somewhere else or don't set any forwarding and it'll just keep ringing.

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if you mean calls do not go to your voicemail try hitting speaker key then dial 43 and then enter voicemail pilot number

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Log into the voice mail server and you can reset the Voice mail for each account like it was a new account or you can delete the pass word on the account and then setup form the hand set. You do need to know the password to get into the voicemail server program. I believe as default it is NEC.

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Are you trying to program speed dials into the phone?

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You can usually access the system voice mail setup from any extension.

Press Speaker

Dial ext 200.

When asked for security code, dial *,2,# (dial it twice if there is no code).

When main greeting begins, dial 632.

Using the soft keys under the display, press MORE, then MGR, then CHBX or, follow voice prompts if non-display phone.

Follow voice prompts. Remember, 1=Yes, 2=No.

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You should have a computer somewhere in the building running callexpress that controls the voicemail for each extensiion,

Find the computer and simply go into the configure screen of the extension you need to unlock and change the password to 0000

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Jennifer209, if you press FEATURE + the button VM is pre-programmed on what does it display? It should show the extension number pilot to VM. If you call it directly, what happens? If you get no answer calling it directly, your VM may be down.

Kaait, is it getting into the VM that's the problem, or doing things inside the mailbox that is the problem?

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