Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

1 Answer

The egg eliment doesn't work.

The toaster works. I can't fix an egg since the element doesn't work
Connie

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  • 3 more comments 
  • julygirl38 Jan 24, 2009

    I've owned my toaster for 4 yrs, and the same thing happened to me, i cant cook eggs in it anymoe, also the egg pan has lost its nonstick coating anyone have any ideas?

  • Anonymous Mar 11, 2009

    SHOz, can the relay and thermal fuse be fixed or replaced? Where exactly are these items?

  • waternomad Mar 17, 2009

    Egg function doesn't work either. Nothing heats up and there are no noises. Someone please help!

  • elliemay12 Mar 30, 2009

    It doesn't heat up any more. This is the second one that has done this.

  • Jim Grisham Apr 13, 2013

    I need an on/off switch. If you decide to discard your unit I would like to buy for the swithch. j_grisham@sbcglobal.net

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  • 14 Answers

There is both a relay and a thermal fuse on the egg heater circuit. Could be either of them.

Posted on Feb 18, 2009

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I bought a Back to Basics Egg and Muffin Toaster Model No. TEM500. I followed the instructions of how to poach an egg and it worked real good for a short period of time and then the heating element went...


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Aug 22, 2011 | Back to Basics TEM-500 Egg & Muffin...

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Back to Basics TEM-500 toaster no longer heats up


We have the same problem after only about 20 uses. The customer service number is 1-800-688-1989...we may be able to get it replaced. If they aren't willing to do anything, I'm thinking of filing a complaint with our state Attorney General because there are SO MANY complaints of the SAME, idential problem from thousands of consumers!!!!

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1 Answer

The egg cooker does not work at all


On small baord near the poacher, viewing the bottom of board with plug at 6:00, the relay on the left may not be working. It may be getting 24 volts energization, but not operating. Cannot find part on i-net, less than 600 quantity.

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Call the company. They will send you a new toaster -- at least they did for my neighbor.

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Call the company. They will send you a new one. At least they did for my neighbor.

Apr 22, 2009 | Back to Basics TEM-500 Egg & Muffin...

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The toaster portion on my Back to Basics Egg & Muffin toaster does not work...please help


I just took mine apart. There is a small 24v relay that should switch and allow the toaster elements to come on.

If it is not staying down then there magnetic coil is not working. There is another question like this here.

Jan 24, 2009 | Back to Basics TEM-500 Egg & Muffin...

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Did the top element ever work? Perhaps it only works in "broil" setting.

hamar nnelg

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The 800 number is 1-800-688-1989
Calling them now...this last one only lasted 3 weeks.

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