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I purchased a hot water heater about two years ago from home depot and lost the reciept. I need to track the purchase by the serial number can that be done

Serial number HPLN1209A13471

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  • Water Heaters Master
  • 5,245 Answers

1) Look for brand name of your heater on following .pdf file:
http://waterheatertimer.org/pdf/Find-Age-of-water-heater.pdf

2) Home Depot sells GE heaters made by Rheem.
I am assuming that serial number starts with 1209, and that year of manufacture is 09 for 2009.

3) These water heaters have glass vial that breaks when combustion chamber experiences overheating due to dirty combustion parts, clogged air intake, exposure to flammable vapor.
http://waterheatertimer.org/How-to-repair-Rheem-TRD.html

4) Water heater warranties are usually first-year: full parts, labor and tank. After first year: parts and tank but no labor.
Warranty may be pro-rated and the value diminishes as water heater ages.
http://waterheatertimer.org/How-to-maintain-water-heater.html

5) Warranty may not apply is customer has not followed installation and maintenance as shown in product manual, such as checking anode rod, and yearly service by trained technician.

Posted on Dec 10, 2012

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SOURCE: my water heater water not warm enough

You may need new heating elements or you could have a thermostat bad as well.

Posted on May 11, 2009

SOURCE: I have a Power Star

Bosch has 10-year limited warranty.
Probably the seller honors warranty first 90 days and Bosch afterward.

I think warranty is similar to car warranty where parts are covered, and they pay for parts to patch up the blown transmission but not give you a new car. But I hear of cases where the company just send a whole new Tankless unit and you install it yourself.

Contact Home Depot and present them with receipt.
Contact Bosch with the same information given in Fixya question.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Add a comment and say why unit broke down first time, and add what resolution was reached to help others with same question.

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Posted on Jun 02, 2011

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Where and how do I register my reliance hot water heater


Save receipt for warranty purpose.
Without receipt, the warranty is based on date of manufacture which can be several months, or 1-2-3 years before actual installation.
With reliance, first two digits of serial number are date of manufacture. Second two digits are week of the year.
Registration at following link using serial number located on label on side of tank:
http://www.reliancewaterheaters.com/resources/product-registration

Gene

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I would call home depot and ask how they handle their warranty with Rheem. Contact your builder and get the information of the plumier that installed the unit he should be able to give you the pluming supplier where he purchased the heater.

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Hello Mr Johnson.
I will help.
I am timer expert at fixya. Fixya answers question. We are not home depot or warranty carrier for grunfos.
Here are some ideas:
1) Buy another pump at home depot and return defect in new package
2) Talk to manager at Home Depot.
3) Check if outlet has power. Plug recirc pump into different outlet.
4) Check if override lever is set to OFF, because pump will not run when lever is in OFF position: Here is photo I took showing positions for lever:
http://waterheatertimer.org/Water-heater-recirculation-system.html#lever
5) These devices are prone to surge event. Nearby lightning strike can burn out any electrical device by energizing wires. The surge can follow any path seemingly random trying to find path down to ground.
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Register water heater


Whirlpool water heaters are made by AOSmith company, which owns American, Reliance, State, Craftmaster and makes water heaters for Kenmore and Whirlpool.
These are good heaters.

Register Whirlpool product at following link:
http://www.whirlpoolwaterheaters.com/support/warrantyreg.aspx

It is not necessary to register product for warranty to be valid.
And if you move to new home and take water heater, then warranty does not follow. So it might be disadvantageous to register product in that circumstance.

You can see brand, model number, and serial number located on label on side of tank.
The serial number is unique and is key for warranty coverage, even if you lost receipt. Serial number shows year of manufacture in first two digits.
http://waterheatertimer.org/pdf/Find-Age-of-water-heater.pdf

It is not necessary to register water heater for warranty to be valid, as long as following applies: Original owner, single-family non-commercial residential installation, and installation that conforms to instructions shown in product manual, and water heater is maintained as shown in product manual.

If you purchased extended warranty, then remember the warranty is carried by a third party that also requires same as above.
And the warranty may be pro-rated, rendering it nearly valueless in later years.

Typical water heater warranty:
First year of warranty covers tank-parts-labor.
After first year, the warranty shrinks to tank-parts.
The math shows that shorter warranty tank has greater percentage of full coverage.
Convert ordinary 6 year tank into 9-12-15 year tank by maintaining water heater. Especially cleaning air intake located on bottom of tank, inspecting anode rod to prevent rusting, and following maintenance schedule shown in product manual.
http://waterheatertimer.org/How-to-maintain-water-heater.html

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Bosch has 10-year limited warranty.
Probably the seller honors warranty first 90 days and Bosch afterward.

I think warranty is similar to car warranty where parts are covered, and they pay for parts to patch up the blown transmission but not give you a new car. But I hear of cases where the company just send a whole new Tankless unit and you install it yourself.

Contact Home Depot and present them with receipt.
Contact Bosch with the same information given in Fixya question.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Add a comment and say why unit broke down first time, and add what resolution was reached to help others with same question.

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

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The salesman at the hardware store should be able to confirm my answer.
Match up the voltage, wattage and thread size and you should be good.
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Garbage!

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