Question about NorStar Meridian M7310 Phone

1 Answer

M7310 voicemail THe phones ring 9-12 times before voicemail picks up and I can't find where in the voicemail system to adjust the number of rings

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  • Vanessa Stafford Dec 06, 2012

    the phones were here long before I was so I'm not sure. I just know I've tried going through the admin prompts and there is no prompt that says change number of rings

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  • NorStar Expert
  • 277 Answers

You need to access Admin programming in the phone system and navigate to Capabilities and change the Forward No Answer to the DN of the voicemail....if unsure of any of this you need to be calling your vendor that handles the system for all issues or questions.

Posted on Dec 06, 2012

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Posted on Jan 02, 2017

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SOURCE: Voicemail

It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Posted on May 13, 2008

cnavarro
  • 2460 Answers

SOURCE: External Answering Machine Hook up with M7310

Even though the plug that plugs into the wall on an M-7310 looks like the same plug that the answering machine has, it's function is completely different. The information passed on the single pair of wires is enough to make a 24 button 10 button or 8 button system phone work, has no ringing voltage or dial tone for a single line device like your answering machine.

A Nortel system has ports that have that information, but most likely the answering machine was installed BEFORE the phone system lines, which means it only answered the first line.

Try plugging your answering machine into the EXACT location it was before.

Carl

Posted on Jan 09, 2009

  • 52 Answers

SOURCE: Phone won't go to voicemail before 10 rings

You have to reprogram this locals cfw no.# of ring .
Go into progaming set type in local step to cfw and # of rings

Posted on Mar 13, 2009

  • 18 Answers

SOURCE: My phone on our Norstar system rings & rings

Fress F985 u will get voicemail DN. Note down ur voice mail DN.
Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next.
Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox.
Hope it will be helpful for u.
Thanks.










Posted on Jul 12, 2009

ynotphone
  • 192 Answers

SOURCE: Chg number of rings to voicemail on M7310

Is your system a BCM or a CIC/MICs system?

I know you most likely will not know, so I will give you both ways to change this... they are pretty well Identical, but there is one extra set if your system is a BCM, that is if the set programming can be done.

ok... lets get started!
Go to a programming set:

-> FEATURE * * 2 6 6 3 4 4 (CONFIG)
-> User ID: 7 3 8 6 6 2 (SETNNA) [this is the extra step I was talking about]
-> Password: 2 6 6 3 4 4 (CONFIG) [this is the default password, but could have been changed by the programmer]

Now you will have to look at your LCD for 3 arrows
<- Heading....Enter->
<- Back .......Next->
You will not see these words in the LCD display, you just have to look for the 3 arrows that correspond.


-> You will now see TERMINALS&SETS, and press the ENTER button
-> type in the extension of the set (eg:2338), now you will see 2338: NAME
-> press ENTER and you will see LINE ACCESS press NEXT till you see CAPABILITIES
-> press ENTER and look for Call Forward No Answer
-> press CHANGE and type in the new name pressing the # button to advance to the next letter.
-> Hit the NEXT button to save
-> press the HEADING arrow to back up and press FIND to look for next extension that you want to change.

-> after all the changes are made, press the RLS button to end programming.

Posted on Aug 29, 2009

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For all of you that want a real answer here ya go. This isn't something you can change on your phone this has to be changed with your service provider. If you are with AT&T, like I am, then this is the solution for you (link of where I found it below as well). 1. enter *#61*11# and press send/talk on your phone.
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if you have trouble with the above procedure, you can always call customer care at 800-331-0500 to change it.
OR QUESTION: How can I adjust the number of times my wireless phone will ring before the caller goes to voicemail? ANSWER: Contact Customer Care at 1-800-331-0500 or dial 611 from your wireless phone to change the amount of time your phone will ring before going to voice mail. The adjustments made by Customer Care are based on the traditional ring heard by the caller, not the unique Ringtone you hear from your phone. I just wanted to add that increasing the ring length to 30 seconds will not cause you to be charged a minute should the caller go to voicemail. This was confirmed by an AT&T technician.
http://forums.att.com/t5/Voice-Mail/Increase-the-number-of-rings-before-a-call-goes-to-the-voicemail/td-p/2576651

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Your model is a phone only, without an answering machine built in. This means that voicemail is provided by your phone service on your line, and that's where you need to adjust the rings before it picks up. The phone itself has nothing to do with it.

You may have to call your service provider for setup instructions because not all systems are the same, but here's how it usually works. Pick up your phone and call your own number to reach your voicemail. When your message starts, press the * button and the system will ask for your pass code (just like when you call to get your messages). Follow the voice prompts to reach the main menu, then mailbox settings, where you'll be able to change the ring count.

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I hope this helps. Please write back with details on the device that could be picking up for details on setting the number of rings. If you have voicemail or call forwarding, check with your telephone service provider to lengthen the number of rings before the service kicks in. (There are too many for me to know all of the providers instructions.)

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Fress F985 u will get voicemail DN. Note down ur voice mail DN.
Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next.
Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox.
Hope it will be helpful for u.
Thanks.










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Phone won't go to voicemail before 10 rings


You have to reprogram this locals cfw no.# of ring .
Go into progaming set type in local step to cfw and # of rings

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Voicemail


It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

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