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Phone says " mailbox is full" but all recordings have been deleted and it has 0 recordings showing.

Never have had this problem. When calling we get the recording that the mailbox is full. This is not true as a Everything has been deleted showing zero.

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  • Bonita Cockley
    Bonita Cockley Dec 07, 2012

    I have no idea what voice mail system you are talking about!

  • Curlycord Dec 07, 2012

    You sya your mailbox is full yet you did not indicate what voice mail system you have, there are hundreds of voice mail systems out there from Nortel to Avaya to NEC, Panasonic and several models under each of the mentioned names. Also some cheaper phones for house or small business have a mailbox built into the phone, Phone have model numbers and manufacturer names on them too. It's like ordering air filter for your car but you dont tell them what car you have.

  • Curlycord Dec 07, 2012

    Also just in case need to know "Voice Mail" is a system that has Mailboxes and Main Greetings (such as a business)unless it is a home type phone built into the phone or 'Call Answer" from the line carrier.

  • freda smith
    freda smith May 21, 2014

    Some BT phones come with an automatic answering service that does not rely upon your answering machine. So basically, your phone may have two message systems; the answering machine one, and a distance service which you access through dialling 1571.

  • freda smith
    freda smith May 21, 2014

    Some BT phones come with an automatic answering service that does not rely upon your answering machine. So basically, your phone may have two message systems; the answering machine one, and a distance service which you access through dialling 1571.


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Some BT phones come with an automatic answering service that does not rely upon your answering machine. So basically, your phone may have two message systems; the answering machine one, and a distance service which you access through dialling 1571. The 1571 answering service works independently of any answering machine but doesn't kick in until your answering machine is full, so you may not even know you have this 1571 service. I didn't - not until my answering machine got full, I cleared it, but the phone still said it was full and wouldn't accept new messages. I now know that when my answering machine got full, the next ten messages were automatically diverted to this 1571 service. Of course, I didn't know that at the time so never knew that the messages were there. Anyway, ten calls fills up the 1571 service, so that even if you have cleared your answering machine, your phone still thinks it is full because of those 10 messages that you probably don't even know you have! So you have to clear these 1571 messages too. To do that, dial 1571. This lets you hear the messages. Listen to each message in turn, deleting each as you do. When all are gone, your phone will be cleared and will allow your answering machine to take over again, and accept new messages.

Posted on May 21, 2014

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Without know what voice mail system you are talking about you cannot be helped.

Posted on Dec 06, 2012

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Posted on Jan 02, 2017

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SOURCE: Not working

Astonishingly, assignment of announcement to phone line is not documented in the user manual. Tech support was totally worthless concerning this issue. I had to discover it by trial and error. To assign an announcement to a specific phone line do the following:
1) Record your announcement message for a, b, c, ao, etc. as documented
2) Press program
3) Keep pressing the feature button until ANNC appear at the bottom of screen, line 1 appears at the top, and the letter 'a' appears in the middle.
4) Choose the announcement to be assigned to Line 1 by pressing the select button
5) Press the feature button again. Line 2 appears in the display.
6) Repeat step 4 to select the announcement to be assigned to Line 2.
7) Press program button, or take phone off-hook to end the sequence.

Shame on AT&T for such shoddy documentation, and lack of support for their products!

Posted on Jun 03, 2008

  • 1 Answer

SOURCE: activate message recording

Problem solved

Posted on Jun 25, 2008

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SOURCE: Base phone shows "missed calls" and call is not recorded.

You can view a copy of the user guide for your GE 28871FE3 at this link. You may review it to assist you with your questions.

- This manual is in PDF format. (It may take a minute to load when you click on the link.) If you need a PDF reader, you can download Adobe Reader for free:

If this information was helpful, please rate my answer with a big thumbs-up. Thank you.

Posted on Feb 01, 2010

  • 1 Answer

SOURCE: mailbox is full on Panasonic digital phone

mt mailbox is full

Posted on Apr 16, 2010

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I can't get passed primary greeting recording.

Hi there Moodymar,

One thing you can try is logging into your mailbox as you would calling into your vmail system externally.....dial access phone prompt.....dial ** mailbox number, then password. ""Sometimes"" this tricks it and you can get in. Question, does any one else have the same problem? If no, then unfortunately you have to get the system administrator to delete your mailbox and re-create it, you will loose msg's.
The nortel vmail systems are not forgiving if something doesn't sit right with them.
You also mentioned that mbox is full, do you here the system announce that?
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I know this is a lot of stuff, but, one last thing, to make sure your phone is operating okay, have someone else try logging into thier own vmail on your phone, or a couple of people

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Can i have a prerecorded no answer message rather than record one if so how do you do it

Sort of. The problem is once you record one, you have to delete and reinstall the mailbox to make it work and the canned message is horrible because it has no options. It's also long-winded with options that nobody would ever use.

Please, just record a short greeting and let it play.

If you want to delete it, the mailbox is deleted from the System owner's mailbox (999). It's part of mailbox administration and one option will be to delete the mailbox.


Feb 16, 2011 | Panasonic KX-T7633 Corded Phone

2 Answers

My answering system will not accept any new messages. It says the mailbox is full. All of the messages have been deleted and it reads 0 messages. What can I do?

delete all kinda old messages...voice messages recorded..sms...if it is a cell phone ...and all that it is keeping memory full...after that it may not be the cause of the messages but a short memory in the phone and you filled it with photos or mp3..or other stuff if it is a cell....this will make space and it will be ok do not have to delete all ..just a few to make some space ...
it is possible that the photos and other media keeps the memory filled and not sms and other messages fact the voice messages and the emails usually are kept on the web ...just media files and sms in the phone memory ...
in the future if the phone accept a memory card get one for the media and leave the phone memory for messages...

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1 Answer

Mailbox is full

check ur memory card details as well as phone details. which is using more space than its limit. So delete it if not required and do changes in settings in d mailbox

Feb 10, 2010 | Lands Phones

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there is a system to delete mailbox in manual book u can use it or in mail box after selecting option u can find erase or delete option choose it click on yes u can delete ur mail

Nov 01, 2009 | Vtech ia5864 Cordless Phone

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Here is the manual that shows you how to acces your voicemail and delete

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