Question about Zanussi Washing Machines
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
This is the beginning of a leaking seal in the gear box. Some units have a pan to catch the leak from getting to floor. Seal needs to be replaced, otherwise gearbox will fail (lot more $$$$)
Posted on Mar 16, 2009
If indeed the washers were faulty, personally I would insist on having my money back, and ask for some kind of recompense for the inconvenience you have suffered
Under the sale of goods act, you do not have to accept another washer, as you have 28 days to ask for refund, or indeed another brand of washer.
hope this helps with your problem.
Posted on Nov 28, 2009
Hi from retired Englishman in SW France,
Absoultely no promises but it's always worth trying, and indeed doing, this!
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
Posted on Jul 18, 2011
Tips for a great answer:
Sep 17, 2017 | Electrolux Washing Machines
Jul 11, 2015 | Frigidaire 131763202 WASHER DOOR LOCK...
Jan 18, 2015 | Zanussi Washing Machines
Aug 02, 2014 | AEG Washing Machines
Oct 08, 2011 | Zanussi ZWF1430W Front Load Washer
Jun 29, 2011 | GE Washing Machines
Feb 23, 2011 | Zanussi Washing Machines
Feb 05, 2011 | Washing Machines
Zanussi washing machines can sometimes display error code E50. As John Lewis washing machines are currently also made by Zanussi some John Lewis washing machines can also display error E50.
Unfortunately this is not a "proper" error code and is not listed in error code lists. It's part of the motor fault error code group and is apparently displayed to customers but when an engineer enters a special diagnostic display the "proper" error code will be displayed giving more information.
However, there are usually only two error codes beginning with E5 which are E51 and E52, which are "motor power triac short circuited" and "no signal from the motor tachometric generator" respectively.
So if you have E50 displayed on a Zanussi or John Lewis washing machine it looks like a problem with the motor. However, the E51 "motor power triac short circuited" could be a fault on one of the PC boards as triacs are usually on printed circuit boards. This could have blown due to a short circuit somewhere else (like the motor for example) - I would advise that an engineer is required if you can't see anything obvious with the motor.
Jan 09, 2011 | Zanussi ZWF1430W Front Load Washer
Sep 10, 2008 | Frigidaire Washing Machines
47 people viewed this question
Usually answered in minutes!