Question about Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My dyson dc24 has started spraying dust from the ball.

Dyson say I must have been hoovering small dust and that voids the warranty.

Posted by on

  • Andrew thorp Dec 06, 2012

    Any solutions to fix this?


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Dyson Master
  • 18,389 Answers

Load of rubbish how come in this video it shows them hoovering powder up with no probs i think there a fault on it like a seal not working properly tell them you wont your money back or you will take them to court..

Posted on Dec 06, 2012

  • 1 more comment 
  • Andrew thorp Dec 06, 2012

    It says no fine dust In the manual which is stupid for a Hoover.

  • Les Dickinson
    Les Dickinson Dec 06, 2012

    i agree sorry i cant help dyson suck

  • Andrew thorp Dec 06, 2012

    Lesson learnt over the last year is that when it works its brilliant but it breaks down far to easily


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 144 Answers

SOURCE: The brush on my dyson ball DC24 will not turn on-

That noise you're hearing is the clutch, which is expensive to replace and difficult to change.

If you want, you can still use the vacuum for bare floors but that noise will always be there. Using it for anything else won't work.

Posted on Mar 23, 2010

  • 438 Answers

SOURCE: how do I get a manual for a DC24 Dyson Ball

Hello There,

Here's a link for your Dyson DC24 Owners Manual (Instruction Booklet) that you requested on our website. Feel free to download the manual and save it on your computer for later use. If you have a problem, or need some help with something on your vacuum, please by all means just add a comment on this page, and I'll be more then happy to walk you through any problem that you may have.

If you found this helpful, please be sure to rate the repair helpful by clicking the thumbs up icons in the top of the page. This is what encourages repair professionals to continue posting free repair advice.

Here's the link:
Dyson DC24 Ball Owners Manual

Thank you,

Chris J.

Posted on Apr 15, 2010

Testimonial: "Thank you so much.....My son had the vacuum but is now unable to use it & I have it, but had no instructions..Again THANK YOU...Barbara R. Harper "

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dc dyson 24 free repair maule

About 1,100 results (0.84 seconds) Search Results

    Dyson DC24 - Resetting the brush bar (Official Dyson video ...

    ? 1:55
    Sep 29, 2011 - Uploaded by AskDyson
    DC24's brush bar is engineered to shut off for protection if something jams i. ... How to clear and reset the brush bar of yourDyson DC24 upright vacuum cleaner ... Dyson DC24: How toRepair a Loose and Clunky Ball. ... Dyson Ball DC 25 not locking beater bar brush in place while upright - Duration: 17:09 ...

    How to fix your Dyson Vacuum Cleaner when it loses ...

    ? 7:45
    Apr 16, 2013 - Uploaded by Chuck Fresh
    How to clean the two filters in your Dyson Ball or Animal Vacuum... troubleshooting computer problems, pc helpline, free pc repair... How to take apart Dyson DC 17 to Clean and Service - Duration: 14:33. n4ktz 178,332 views ... Dyson DC24 - Resetting the brush bar (Official Dyson video) - Duration: 1:55.
    [PDF]Dyson DC24 Manual your serial number for future reference. After registering for your 5 year guarantee, your Dyson vacuum cleaner will be covered for parts and labour for.Dyson DC24 Manual - ManualOwl.com and user guide free PDF downloads for Dyson DC24. ... I Have A Dyson Dc17, Is There A Fuse Or Reset Button On The Vacuum Motor ... Complete Dyson customer service phone numbers and contact information at DC24 Multi Floor Instruction pack - Part 914529-01 ... DC24 Multi Floor: Instruction pack - 914529-01.Buy genuine parts and accessories direct from Dyson.DYSON DC24 USER MANUAL Pdf Download. - > ... > Vacuum Cleaner > Ball DC24Page 2: General Safety Precautions. Do not use with damaged cable or plug. If the supply cable is damaged, it must be replaced by Dyson Ltd, our service agent ...

Jan 28, 2016 | Dyson Vacuums


Dyson DC24 - Removing and replacing the cleaner head

To remove and replace the cleaner head of your Dyson DC24, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC24 variants.<br /><br />For further help and advice please visit <a href=""></a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="4YF2-mYTxs0&feature=related"><br />

on Jun 22, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

2 Answers

The button for the brush roller / hard floor setting is difficult to operate. It is unresponsive and seems to be sticking.

not 100% sure but could dust have built up around button? General remedy for stiff items is to spray with a silicon spray such as wd40. Before use place newspaper or other absorbant substance under area to be sprayed.

Mar 07, 2015 | Dyson DC24 Ball All-Floors Upright Vacuum...

2 Answers

Dyson dc24 blue sparks

it's normal for the brushes to spark small blue sparks,if it starts sparking big orange spark then you have problems, don't worry everything is ok,

Mar 03, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Cant remove handle on dyson ball to use tools

Hi there,

I'm sorry to hear you're having difficulties with your DC24. You might like to take a look at our online Support guide, which provides step-by-step instructions on using the hose, wand and accessories:

However, if the wand seems to be jammed in place, I'd encourage you to give our Helpline a call on 0800 298 0298 so we can provide further assistance. The Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Dyson Online Customer Support

Apr 14, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Need to be shown how to use the dyson dc24 animal hoover

Hi there,

For information on using and maintaining your DC24 Animal, please refer to the user guide supplied with the machine - in case you don't have this to hand, you can download a copy here:

You may also find our DC24 Support page useful:

If you can't find the answers you're looking for in the user guide or on our Support page, please get in touch with us directly by calling 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Dyson Online Customer Support

Feb 26, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Where is the hose located on Dyson DC24

Hi Carol,

The hose is located on the rear of the machine - for information on using the hose, wand and dusting tools, please see our online support guide for this model:

If you have any further questions on using or maintaining your machine, please visit and click on 'Support', or call us free on 0800 2980298 (UK), or 1-866-693-9766 (US).

Best wishes,

Dyson Online Customer Support

Dec 29, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Loss of suction in hose

Hi its Darran at Dyson.

It may be worth following the blockage procedure outlined in your user guide or on our website at and look at our support section.

If this doesnt resolve the issue, its likely that your DC24 is still covered by the 5 year Dyson guarantee as we only started manufacturing the DC24 about 2 years ago.

If you need further help, call us on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Dyson Customer Service

Apr 12, 2010 | Dyson Ball DC24 Bagless Upright Vacuum

Not finding what you are looking for?
Dyson Ball DC24 Bagless Upright Vacuum Logo

118 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts


Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides