Question about Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My dyson dc24 has started spraying dust from the ball.

Dyson say I must have been hoovering small dust and that voids the warranty.

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  • Andrew thorp Dec 06, 2012

    Any solutions to fix this?

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1 Answer

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  • Dyson Master
  • 18,389 Answers

Load of rubbish how come in this video it shows them hoovering powder up with no probs i think there a fault on it like a seal not working properly tell them you wont your money back or you will take them to court..

Posted on Dec 06, 2012

  • 1 more comment 
  • Andrew thorp Dec 06, 2012

    It says no fine dust In the manual which is stupid for a Hoover.

  • Les Dickinson
    Les Dickinson Dec 06, 2012

    i agree sorry i cant help dyson suck

  • Andrew thorp Dec 06, 2012

    Lesson learnt over the last year is that when it works its brilliant but it breaks down far to easily

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Posted on Jan 02, 2017

ThinkVacuums
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SOURCE: The brush on my dyson ball DC24 will not turn on-

That noise you're hearing is the clutch, which is expensive to replace and difficult to change.

If you want, you can still use the vacuum for bare floors but that noise will always be there. Using it for anything else won't work.

Posted on Mar 23, 2010

VacuumRepair
  • 438 Answers

SOURCE: how do I get a manual for a DC24 Dyson Ball

Hello There,

Here's a link for your Dyson DC24 Owners Manual (Instruction Booklet) that you requested on our website. Feel free to download the manual and save it on your computer for later use. If you have a problem, or need some help with something on your vacuum, please by all means just add a comment on this page, and I'll be more then happy to walk you through any problem that you may have.

If you found this helpful, please be sure to rate the repair helpful by clicking the thumbs up icons in the top of the page. This is what encourages repair professionals to continue posting free repair advice.

Here's the link:
Dyson DC24 Ball Owners Manual

Thank you,

Chris J.
GoVacuum.com

Posted on Apr 15, 2010

Testimonial: "Thank you so much.....My son had the vacuum but is now unable to use it & I have it, but had no instructions..Again THANK YOU...Barbara R. Harper "

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Jan 28, 2016 | Dyson Vacuums

Tip

Dyson DC24 - Removing and replacing the cleaner head


To remove and replace the cleaner head of your Dyson DC24, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC24 variants.<br /><br />For further help and advice please visit <a href="http://www.dyson.com/">www.dyson.com</a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="4YF2-mYTxs0&feature=related"><br />

on Jun 22, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

2 Answers

The button for the brush roller / hard floor setting is difficult to operate. It is unresponsive and seems to be sticking.


not 100% sure but could dust have built up around button? General remedy for stiff items is to spray with a silicon spray such as wd40. Before use place newspaper or other absorbant substance under area to be sprayed.

Mar 07, 2015 | Dyson DC24 Ball All-Floors Upright Vacuum...

2 Answers

Dyson dc24 blue sparks


it's normal for the brushes to spark small blue sparks,if it starts sparking big orange spark then you have problems, don't worry everything is ok,

Mar 03, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Cant remove handle on dyson ball to use tools


Hi there,

I'm sorry to hear you're having difficulties with your DC24. You might like to take a look at our online Support guide, which provides step-by-step instructions on using the hose, wand and accessories:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/maintaining-your-dyson-machine/how-to-use-accessories/how-to-use-the-combination-tool-step-1

However, if the wand seems to be jammed in place, I'd encourage you to give our Helpline a call on 0800 298 0298 so we can provide further assistance. The Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 14, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Need to be shown how to use the dyson dc24 animal hoover


Hi there,

For information on using and maintaining your DC24 Animal, please refer to the user guide supplied with the machine - in case you don't have this to hand, you can download a copy here:

http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/DC24_uk_manual_120710%20pdf.ashx

You may also find our DC24 Support page useful:

http://support.dyson.co.uk/support/dc24/dc24-animal

If you can't find the answers you're looking for in the user guide or on our Support page, please get in touch with us directly by calling 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 26, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Where is the hose located on Dyson DC24


Hi Carol,

The hose is located on the rear of the machine - for information on using the hose, wand and dusting tools, please see our online support guide for this model:

http://www.dyson.com/support/help.asp?article=1143&product=DC24-ALLFLOORS

If you have any further questions on using or maintaining your machine, please visit www.dyson.com and click on 'Support', or call us free on 0800 2980298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support

Dec 29, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Loss of suction in hose


Hi its Darran at Dyson.

It may be worth following the blockage procedure outlined in your user guide or on our website at www.dyson.com and look at our support section.

If this doesnt resolve the issue, its likely that your DC24 is still covered by the 5 year Dyson guarantee as we only started manufacturing the DC24 about 2 years ago.

If you need further help, call us on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Apr 12, 2010 | Dyson Ball DC24 Bagless Upright Vacuum

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