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I have a whirlpool model ee3z50rd055v 50 gl water heater. It has the energy smart control on top. The light on top flashes 2 times which indicates overheating, which it is doing. What is the problem. Temp. is set on 120.

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  • Greg Cranfill Dec 07, 2012

    Well thanks to all that posted possible fixes to my problem. I went by my local Lowes store this afternoon and they gave me a replcement circuit board that fixed the problem.

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  • Expert
  • 38 Answers

Hi. Call the service. They may fix it. BTW very much people complaining to this model.

Posted on Dec 06, 2012

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Posted on Jan 02, 2017

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  • 659 Answers

SOURCE: How to install a new temp sensor Whirlpool electric water heater

The instructions for installing the sensor will probably included with the new part. Also, when you receive the part and actually see it, you will probably know where it will go. Sometimes, things like this happen even with new units. I have had bad thermocouples on brand new units right from the factory. It happens and unfortunately it happens to us sometimes. Good luck and if you get the part and still have trouble, contact them again. If you would have bought a GE (Rheem) unit, they would have sent a tech out to your house at no cost. I'm not a fan of Whirlpool water heaters.

Posted on Apr 02, 2009

  • 166 Answers

SOURCE: no hot water, control board light stays green

It may be bad thermostat terminals of the water heater, or, alternatively, the very top heating element is in need of replacement. See this handy diagnostic article for more info:
http://yourhandymanzone.com/Your_Handyman_Zone_How_To_Pages_Home_Improvement_Zone_Heating_Systems_Water_Heaters_Cold_Water_Still_Released_Despite_Water_Heater.htm

Hope this helps.
Brad

Posted on May 27, 2009

gary1121
  • 332 Answers

SOURCE: Whirlpool Energy Smart water heater not hot

I think some one mis informed you, the normal temp on any water heater from the factory is 120, it should not go above that for reasons of sevear burns, as far as it't smart part it's just a name, you will lose a couple of degrees just comming torm the tank to the faucets, the water heater will allways keep the temp in the tank at what ever it is set at, it doesn't have the brains or computer to know what time of day it is but when the cold water comes in to the tank it comes thru a dip tube that goes to aprox 1 inch from the bottom of the tank, if you take a long shower and do not have a energy efficant shower head you can use up to 5 gals, per min of hot water where an energy efficant one only uses 2.5 or less and still has the same pressure at the shower head, the temp in your water heater tries to stay at the setting it is at depending on how much is used at one time meaning washing machine, filling tub or dishwasher at the same time, it lets more cold in as the hot goes out and as you know it can only heat up so much at a time and the cold water is just going across the bottom of the tank, so the name is just that no diffrent then any other water heater unless you went to a tankless water heater.

Posted on May 29, 2009

  • 21 Answers

SOURCE: Whirlpool energy smart water heater

Two flashes means that the high limit temperature has been reached. Once this happens, the temperature control system will shut off. Make sure that all element access doors are in place. Push the "Push to Reset" button to restart the temperature control system. The water heater will self test for ten minutes before it will start to heat. If you get the 2 flashes again then you may need to replace one or both elements. Each element should measure 5-25 ohms.

The "thermostat" is the knob marked "Temperature Control". Make sure that the operating mode is set to 1,2 or 3.

Posted on Jan 13, 2009

SOURCE: Whirlpool Energy Smart Water heater

2 flashes = high water temperature (the water heater comes set at 120, and you can set it lower or higher)
3 flashes = sensor failure (temperature sensor similar to a thermostat on regular water heater)
4 flashes = upper element
5 flashes = lower element
Links below are for Whirlpool manuals
http://www.whirlpoolwaterheaters.com/support/Manuals.aspx
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

The water heater is working right now.
If the elements go out, they are available at any hardware store.
The temperature sensor is easily replaced and can be ordered from Whirlpool.
You might want an extra temperature sensor on-hand so repairs are not delayed.
Link below shows the product in detail.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
Let the water heater do its job until it fails.

Posted on Oct 23, 2010

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1 Answer

How to replace temperature sensor in Whirlpool water heater


Whrilpool will send information.
Copy following link for resources, including images showing temperature sensor (thermister):
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
http://waterheatertimer.org/images/Whirlpool-energy-smart-part.jpg

Remove cover on outside of tank.
The foam insulation is very stout, and must be cut back to access sensor located above each element.
Insulation must be put back when finished.
After insulation is cut back, it appears you can remove the sensor... I am assuming the wiring can be unplugged, or spliced. It is not possible to replace wires that run between sensor and top of tank because the foam insulation is too tight and wiring is not inside a conduit.

Add a comment and say what you discover.

Apr 11, 2013 | Whirlpool Water Heaters

1 Answer

Water heater heats water and then cuts off. I replaced the lower element with a guaranteed for life element. It still heats up and cuts off. There is a control box on top that allows for an easy reset. ...


1) Bad thermostat or thermistor depending on model.
Whirlpool/Craftmaster/American energy smart has control box on top, and you can order parts from Whirlpool.

2) Copy following links to help identify product.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Add a comment with more detailed information:
You have electric water heater.
Unknown brand, possibly energy-smart.
Unknown control box.
Cut off? Do you mean 'reset' is tripped?

4) Whirlpool energy smart requires 10 gauge wire and 30 amp breaker.
Control panel may not function with undersized electric supply.
Control panel has blinking-light errors ... if no error code then maybe the control box is bad.

Jan 18, 2013 | Water Heaters

2 Answers

Troubleshooting whirlpool ee2h50rd045v water heater


1) Copy following links for whirlpool energy smart resources:
http://waterheatertimer.org/pdf/Energy-Smart-troubleshooting-guide.pdf
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

2) Control box is probably bad.
There are 2 types of control boxes for older-style energy smart water heaters.
You will need model number and serial number from label on side of tank to order from Whirlpool.

3) This older-type energy smart water heater is probably discontinued by AO-Smith, American, State, Craftmaster, Reliance water heater group that makes Whirlpool and Kenmore water heaters.
New generation energy smart offers interface with home automation and/or non-existent smart grid.
Older energy smart only offered potential interface with non-existent smart grid.

Dec 23, 2012 | Whirlpool Water Heaters

1 Answer

Energy saving devise light blinking and no hot water


Water heater is not identified.
Add a comment with information that appears on label on side of tank for possible help.
You might be talking about Whirlpool energy smart electric.
The error diagnostic lights flash a code: the code decipher is printed on the diagnostic control box on top of heater.
Call Whirlpool: you need model number and serial number from label located on side of tank.
1-877-817-6750

Open following links for energy-smart resources and typical manual:
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

Aug 04, 2011 | Whirlpool Water Heaters

1 Answer

Whirlpool 40 gallon energy smart elecrtic water heater. The control board binks once, by the panel means system start up failure,but we still have hot water,but every time we use the hot water it starts...


The evidence points to a control malfunction.
Call Whirlpool for assistance: 1-877-817-6750
You will need your model number and serial number located on label on side of tank.
Serial number is required because models change as the technology evolves.

Open following link to read product details about the Energy Smart, and download typical manual.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Note: Energy Smart water heater requires 10 gauge wire and 30 amp breaker.

Typical energy smart manual shows: 1 flash is start-up error, which indicates 'Power ON with no water in tank.'
This is not possible because at least the upper element would burn out, if not both elements.
If upper element burns out, this water heater will not make any hot water, since it is wired for ordinary non-simultaneous operation.
There cannot be air inside the tank since your hot water faucet is not spewing air.
http://waterheatertimer.org/How-it-works.html

Also be aware that model numbers change.
Read following account of fellow who replaced control board on his 4-year-old energy smart, and how he discovered wires are reversed on newer control boards. Be sure to ask Whirlpool about this possibility, in the event they say control board is faulty and send you new board:
http://www.fixya.com/support/t8263226-our_water_heater_doing

Feb 27, 2011 | Water Heaters

1 Answer

2 green flashes. hot water is blazing hot set at 120 degrees.have the energy smart unit model#ee2h50rd045v . what is wrong?


2 green flashes is 'High Water Temp.'
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Typical energy smart manual:
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

3 flashes is Temperature Sensor failure.
4 flashes is Upper element
5 flashes is Lower element

Troubleshoot section says:
1) Make sure access doors and insulation are installed.
2) Check elements for resistance of 5-25 ohms (if element has a short in center of element, it might not trip breaker)
http://waterheatertimer.org/How-to-test-water-heater-element.html
3) replace element and reset control system.
Buy ordinary 4500 Watt element from hardware store.
http://waterheatertimer.org/How-to-replace-water-heater-element.html

4) I also suspect the self-diagnostic control box.
Manual says: Repair parts may be ordered through your plumber,
local distributor, home improvement center, or by calling
1-877-817-6750.
You need serial number, product number and model number from label on side of tank.

Jan 11, 2011 | Whirlpool Water Heaters

1 Answer

The water heater does not react to lowering the temperature...water is above 130 degrees... This is a whirlpool energy smart residential water heater that was bought and installed in Mar of this year. It...


Product features show on link below
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Energy smart manual shows troubleshooting chart on page 14
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

Initially I would guess the temperature sensor is bad.
However indicator light would flash 3 times.
And since both elements have a temperature sensor, it's unlikely that both would go bad at same time.

That suggests the Self-diagnostic Control Box located on top of heater is defective.
Turn off power at the circuit breaker and see if unit resets correctly.

Manual shows 1-877-817-6750 number for Whirlpool parts and warranty.
Your unit is still under warranty, so control box and other parts should be free.

Keep in mind this water heater requires 10 gauge wire and 30 amp breaker.
If you are running smaller wire or smaller breaker, that could affect long term operation of electronics.
I guess this requirement is so voltage drop from element turning ON doesn't starve electronics in control box

On the control panel, the Red and Black wires connect to 240V from circuit breaker.
Wires appear to pull out of socket using needle nose pliers. It will be important to keep wires in same order.
Take photo of your wiring before disconnecting anything.

To order parts, you must give serial number located on label on side of tank.
Serial number will identify your specific heater to person answering phone at Whirlpool.
Installation part should come with instructions, but ask the person at Whirlpool what steps they took during training. Whirlpool rep might have helpful tip they learned during training.

Add a comment and let me know about your transaction with Whirlpool so I can pass it along.

Dec 19, 2010 | Whirlpool Water Heaters

1 Answer

Whirlpool Energy Smart Water heater - light is solid green then every now and then blink a couple of times then go solid again.What does this mean?


2 flashes = high water temperature (the water heater comes set at 120, and you can set it lower or higher)
3 flashes = sensor failure (temperature sensor similar to a thermostat on regular water heater)
4 flashes = upper element
5 flashes = lower element
Links below are for Whirlpool manuals
http://www.whirlpoolwaterheaters.com/support/Manuals.aspx
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

The water heater is working right now.
If the elements go out, they are available at any hardware store.
The temperature sensor is easily replaced and can be ordered from Whirlpool.
You might want an extra temperature sensor on-hand so repairs are not delayed.
Link below shows the product in detail.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
Let the water heater do its job until it fails.

Oct 22, 2010 | Water Heaters

1 Answer

Whirlpool energy smart water heater


Two flashes means that the high limit temperature has been reached. Once this happens, the temperature control system will shut off. Make sure that all element access doors are in place. Push the "Push to Reset" button to restart the temperature control system. The water heater will self test for ten minutes before it will start to heat. If you get the 2 flashes again then you may need to replace one or both elements. Each element should measure 5-25 ohms.

The "thermostat" is the knob marked "Temperature Control". Make sure that the operating mode is set to 1,2 or 3.

Dec 02, 2008 | Water Heaters

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