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Brother Printer HL 2142- has paper jam - Brother Office Equipment & Supplies

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If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.

If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

Posted on Dec 06, 2012

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Posted on Jan 02, 2017

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SOURCE: Paper jam in Brother HL-2140 printer

I have the same problem - try what it says at this link. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000000/000026/faq000026_015.html?reg=us&c=us&lang=en&prod=hl2140_all

Posted on Mar 18, 2009

mbase213
  • 728 Answers

SOURCE: PAPER JAMMED-PRINTER HL5150D

Hello a_bowen1


You can clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.

If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.
Note

    • If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.
    • Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.
  1. Pull the paper tray completely out of the printer.
chap0611.gif
  1. Pull the jammed paper up and out of the printer.
chap0614.gif
  1. Press the cover release button and then open the front cover.
hl50_069.gif
  1. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
hl50_05712.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
hl50_046.gif
  1. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.
Note
    If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few printouts. Print a few copies of the test page until the scattering of toner stops.
chap0615.gif Caution
    After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
hl50_058a.gif
  1. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
hl50_059.gif
  1. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
  1. Pull the Duplex Tray completly out of the printer.
hl50_065.gif
  1. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
chap0634.gif
  1. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
    Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
hl50_047.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_5100.gif
  1. Put the drum unit assembly back in the printer.
  1. Put the paper tray in the printer.
  1. Close the front cover.

Good Luck and don't forget to leave a rating based on my solution:



Mark

Posted on Apr 04, 2009

  • 1 Answer

SOURCE: Paper Jam lite is on ( no paper jam )

did you try turning it off and then back on?

Posted on May 27, 2009

  • 1 Answer

SOURCE: paper jam on Brother HL-1270N

paper jammed in printer

Posted on Feb 08, 2011

dajots
  • 92 Answers

SOURCE: Brother printer HL-2142 has a paper jam and our

You can get the manual here:

http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=hl2040_all&dlid=&flang=English&type2=-1

let me know it this helps :)

Posted on Apr 07, 2011

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http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=hl2040_all&dlid=&flang=English&type2=-1

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Our Brother printer HL-2142 has a paper jam and we cannot locate our manual. Can you help?


hi there!

for paper jam, dont simply pull the paper out of the printer, this will damage the feed mechanism of the printer. but if already did, just open up the cartridge door of the printer (also check on the duplexer at back if it has), check for paper tear, clean rollers if you can too. this is the manual for your printer aswell since you lost your copy:

http://www.brother.com.au/PDF/Clients/Printer/HL-2142_Brochure.pdf

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How do I unjam paper in HL 2142


You open your printer (use your manual to correctly do this)

check all paper paths to see if any paper is stuck

Next take out the toner and drum and check again for any stray scraps of paper that may have been stuck there.

Also open the paper tray and look inside there to see if anything is stuck there.

If your printer has a single sheet tray check there too

If your printer has a back opening, check there too

I recomend that you also purchase "paper path cleaning sheets" to keep the unit clean and paper jam free (once a week if you print constantly and twice a month if a casual user)

NEVER NEVER NEVER get mad and RIP out stuck paper. Such an action will break internal mechanisms inside your laser printer.

Hope this helps Have a great day

Mar 06, 2010 | Brother HL-2040 Laser Printer

1 Answer

Paper Jam lite is on ( no paper jam )


did you try turning it off and then back on?

May 27, 2009 | Brother HL-2040 Laser Printer

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