Question about Brother Office Equipment & Supplies
If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.
If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/
Posted on Dec 06, 2012
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Posted on Jan 02, 2017
I have the same problem - try what it says at this link. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000000/000026/faq000026_015.html?reg=us&c=us&lang=en&prod=hl2140_all
Posted on Mar 18, 2009
SOURCE: PAPER JAMMED-PRINTER HL5150D
You can clear the jammed paper as follows.
If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.
If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.
To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few printouts. Print a few copies of the test page until the scattering of toner stops.
After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
Good Luck and don't forget to leave a rating based on my solution:
Posted on Apr 04, 2009
You can get the manual here:
let me know it this helps :)
Posted on Apr 07, 2011
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