Question about HP Laserjet M2727nf Multifunction Printer

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HP laserjet m2727nf will not start up

The printer has power but when switched on it just shows HP and little arrors in the display and does not ever get to READY status, No error is displayed

we have tried unplugging it and restarting it but problem persists.

This is a remote printer located in another office so it may be difficult for me to provide you with an exact information

Thanks

James Verity

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  • 2 more comments 
  • Anonymous Feb 10, 2009

    I have a problem like this one. The device was hang up during the "Programming ..." phase when updating firmware and i must turn power off. After power it on "Hewlett Packard" and some arrows message displays on the screen and i can't resume or restart firmware update and device is unusable.



    P.S. Sorry for my english.

  • olehator Feb 10, 2009

    Device was hung up during "Programming ..." phase while updating firmware. I must power it off. After I power it on the same problem appears ("Hewlett Packard" and some arrows displays) and i can't use device or resume or restart firmware update :-(. I hope someone of gurus help us. Thanks.

  • raverbuch Feb 16, 2009

    I had the same problem after a few months of normal usage. Powers up and then it just stops and seems to turn off- nothing on the screen, doesn't light up, etc.
    I called service/support and they recommended the cold reset but it didn't do any good.

  • making4 Apr 02, 2009

    Got the printer lightly used from another business site, and it started fine (even got an IP address), but stopped functioning as soon as I put toner in it - now it doesn't boot at all.

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I had this problem. You need to do a cold reset. To do this turn the machine off. Hold down the 6 and the # on the fax pad. Keep holding these keys down and turn machine on. After about a half a minute let the buttons go. It should do a reset. It may take up to 25 minutes to do this however my took less than one minute

Posted on Feb 11, 2009

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Same problem, I called HP and they've extended the warranty because of the issues they've had with the formatter boards. They let me bring it in locally and have it repaired for free, or you can buy a refurb from them for 45.00, good deal!

Posted on May 04, 2010

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I also had the same problem and the cold reset did not work. It was under warranty so a tech came out and discovered the Motherboard was shot. The machine was only a few months old and the tech thought it may have been due to a power surge. We had it plugged into a surge protector, but there was construction in the area and the tech said sometimes the surge may be powerful enough to fry right through the protector.

Bryce

Posted on Jun 18, 2009

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