Question about HP Laserjet M2727nf Multifunction Printer
The printer has power but when switched on it just shows HP and little arrors in the display and does not ever get to READY status, No error is displayed
we have tried unplugging it and restarting it but problem persists.
This is a remote printer located in another office so it may be difficult for me to provide you with an exact information
I had this problem. You need to do a cold reset. To do this turn the machine off. Hold down the 6 and the # on the fax pad. Keep holding these keys down and turn machine on. After about a half a minute let the buttons go. It should do a reset. It may take up to 25 minutes to do this however my took less than one minute
Posted on Feb 11, 2009
Same problem, I called HP and they've extended the warranty because of the issues they've had with the formatter boards. They let me bring it in locally and have it repaired for free, or you can buy a refurb from them for 45.00, good deal!
Posted on May 04, 2010
I also had the same problem and the cold reset did not work. It was under warranty so a tech came out and discovered the Motherboard was shot. The machine was only a few months old and the tech thought it may have been due to a power surge. We had it plugged into a surge protector, but there was construction in the area and the tech said sometimes the surge may be powerful enough to fry right through the protector.
Posted on Jun 18, 2009
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Posted on Jan 02, 2017
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This sounds like a Scanner/Flatbed Problem. "The printer report a Scanner Error 5" This series of printers have a known problem
with this component. The scanner is failing to initialize itself. The scanner
does need to be changed by an Authorized HP Warranty Repair Facility. It is
possible that it may be covered under an HP Extended Warranty program. See
repair information VIA posted Link.
Oct 14, 2010 | HP Laserjet M2727nf Multifunction Printer
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