Question about AcerPower 1000 (AP1000EA380M) PC Desktop

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CDRW/DVD and USB porst locked

Hi, a problem has acured on my Acer power 1000. My DVD/ CRRW is locked. It recognised there is a disk in but a message will apear which says administator had lock this device. I had a look in Acer e-lock managment and all the devices are unlocke. The same happends with USB storage key. I think there has a key changed in registery but which one . Can you help

Many thanks

Helena

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  • martinj391 Feb 17, 2009

    I have exactly the same problem. There is no way for me to use this drive anymore.
    Help needed!


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  • 31 Answers

Back up your information and re install the operating system. Make sure you have all the necessary drivers for your pc hardware.

Posted on Nov 06, 2009

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Optical Drive Device Locked Acer e lock activated. I cannot use my Cd drive.


Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.

Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.

Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
�� Floppy disk drives - 3.5-inch disks only.
�� Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.

You can try this:

You can reset the system to its default settings (all devices unlocked) by removing the password (leave the password fields blank when changing the password).

You also may be able to simply uninstall the e-lock software in add remove programs.

Is there an icon in your system tray that may allow you to disable e-lock?

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My Samsung CDRW/DVD SM352F plays commercial DVDs but will not recognise an inserted DVD/RW for recording picture files and shows properties as O bytes used space and O bytes free space. What is wrong?


the drive you are using is called a combo drive
CDRW- means CD WRITER
DVD- means DVD READER

DVD WRITER is not included in this combo...

only cd could be read and also written
but is case of DVD , it could only be read..

thankyou,.
regards
JC

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Acer e lock activated??????????????


I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

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