Question about Acer Aspire One Netbook 8.9" Notebook

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Aspire One netbook BSoD

I have an Acer Aspire One Netbook, but I'm coming up with the Blue Screen of Death, the error code it gives me is: "STOP: 0x0000007E (0x0000005, 0xF789160, 0xF7DE870, 0xF78DE56C) kdcom.dll - Address F7898160 base at F7897000, Datestamp 4f8f0f42" I received this display after viewing my school's website for homework which gave me a virus of some description. Help would be very greatly appreciated. The netbook itself has been "well loved" if the condition of the machine is needed.

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  • Damien Dec 06, 2012

    EDIT: I tried searching the above error code on the Microsoft website, but it didn't come up with any results

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Those error codes don't really mean very much to the general consumer, but blue screens of deaths are caused by bad RAM memory in your computer, not viruses. I'm going to take a guess that your computer is either several years old and/or it constantly get quite warm? Heat can shorten the life of computer components by quite a bit. You may need to get one of your RAM cards replaced to solve this issue.

There's a free program called Memtest86 that you can run to determine if this is the case. It will scan all your memory and look for bad sectors. You can download it here: http://www.memtest86.com/ and burn it to a CD. What it does is create a bootable CD that will execute the program as the computer turns on to scan all the memory. There are full instructions on their website. The process can take an hour or two depending on how much memory your computer has, and if it turns up any bad sectors then you know what your problem is.

A computer can run with bad sectors in the memory, but it makes it unstable that it will keep bluescreening, so if you have bad sectors in your memory it might be better just to replace the RAM. Luckily, this isn't too expensive. For instance, if your computer has 4GB of memory, it probably has 2 2GB RAM cards installed. You can get a 2GB replacement notebook memory for, I'd say $30 or $40. Installing RAM is very simple, and if you're willing to install it yourself, it won't cost you more than that.

Posted on Dec 06, 2012

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  • Damien Dec 08, 2012

    One problem with downlonading that program, Itt is an Aspire One Zg5, it has no CD drive, is it possible to download and execute from a flash drive?

  • ck2598 Dec 08, 2012

    Yes, I believe so. I'm not entirely certain how it's done with Memtest86 but I found a good post here using the newer Memtest86+ which might be helpful. This seems simpler because they have a program that installs Memtest directly onto your USB, so you don't have to worry about creating a bootable USB yourself.http://www.pchelpforum.com/xf/threads/ho... . You'll want to scroll down to Method 2, the USB method, and download the "Auto Installer for USB Key (Win 9x, 2k, xp, 7)" one. That should guide you through the installation process of installing it to your USB, it's best if you have a completely blank USB that you can format and use just for Memtest. After it's installed onto your USB, you should be able to restart your computer, and your computer will automatically start the Memtest diagnostics.

  • ck2598 Dec 08, 2012

    If it doesn't start automatically after you restart, then you'll have to change your computer's boot order. (If it does start automatically then everything's good and you can disregard this part.) When you first turn on your computer and it shows the big "Acer" screen, it should also have some options for entering Setup, something like "Press F2 for Setup" or F10 or F12 or Del or some other key. It's different for different computers, but basically you want to find a way to enter Setup right as you turn your computer on. It'll say which key it is, but it flashes by quickly so that can be annoying. Once you get into the Setup screen, look around for the boot options screen, it most likely is going to be a tab on the top you can reach by tapping left or right on the keyboard. Once you get into the boot menu, move the USB drive to the very top. Moving is usually done with keys such as plus and minus, or F5/F6, depending on the computer. It'll say on the bottom of your screen. Once you move the USB drive to the very top of the boot list, exit Setup and restart the computer again. This time the computer should start up Memtest from the USB drive first, since you moved the USB up in booting priority.

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A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.
"0x0000007E, 0xC0000005, 0xFC5CCAF3, 0xFC90F8C0, 0xFC90F5C0" Error Message at Startup {KB 321637} Win XP
0x0000007e Error When Registering OLEMSG32.DLL or CDO.DLL Files {KB 238265} Win NT, Win 2000
0x7E Error Occurs in Kbdclass.sys When You Try to Shut Down Win XP {KB 313050} Win XP Professional
Error message in Win XP Service Pack 2: "Stop 0x7E" {KB 900485} Win XP SP2 (Timing issue - patch available)
Stop error 0x7E in PCI.SYS {KB 839641} Win 2000, Win XP, Server 2003
Stop Error 0x7E in USBHUB.SYS {KB 327863} Win 2000, Win XP, Server 2003 (If USB bandwidth consumption exceeds 100%)
"STOP 0x0000007E" Error Message After You Upgrade to Windows XP {KB 330182} Win XP
"Stop 0x0000007E" error message when installing Win XP Disk Image from a Remote Installation Services Server {KB 818966} Win XP
"Stop 0x0000007E" error message after you upgrade to Win XP Service Pack 2 on a non-Intel-processor computer {KB 888372} Win XP SP2
After installing Win XP SP2 or Win XP Tablet PC Edition 2005, your computer restarts continuously {KB 873161} Win XP SP2, Win XP Tablet 2005 (UMAX scanner issue)
Problems after you resume Windows Vista from sleep or hibernation {KB 929734} Vista (various device hangs etc. - hotfix available - see also KB 925528)
Occasional Error Message on Portable Vista-based Computer That Wakes From Sleep to Perform Network-related Tasks: STOP 0x0000007E {KB 930311} Vista (hotfix available)
0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Essentially the same error as 0x7E above.

Posted on Dec 06, 2012

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SOURCE: Downloading skype onto my acer aspire one netbook

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SOURCE: Screen flickers on Acer Aspire A150 Netbook

Hello,

It really sounds like you have a short in the ac adapter. Laptops dim the backlight on the screen when on battery power and go full brightness when on AC. I think your adapter is going on and off. When it is on the screen is on full and when it goes off the screen dims down a bit. You could have a bad adapter, most likely, or a bad charging jack in your laptop. Check the adapter first, just use a multimeter set to voltage. Read lead goes to the center pin and black lead goes to the outside metal contact, you should get a reading of 18 to about 26 volts. Move the wire around near the plug that you are holding and keep checking the readout. I think you will find the voltage dropping as you move the wire.

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Posted on Jul 08, 2009

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SOURCE: acer aspire one under virus attack

Your best bet is to do the following;
1 download either SuperAntiSpyware or MalWareBytes update via the internet and scan the disk (these are excellent and both Free)

2 Remove any Malwere they recommend

3 If the message still comes up download and run Trojan Remover - this will remove it.

Then make sure you are protected in future by installing an anti-virus system like (if you dont want to pay) Avira or Avast or if you do Kaspersky or Bitdefender

Here are your links

SuperANti SPyware
http://tinyurl.com/ybyfm2

MalWareBytes
http://tinyurl.com/d5jtuz

TRojan REmover
http://tinyurl.com/2kqq


Enjoy!

Posted on Aug 19, 2009

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SOURCE: My Acer Aspire One Netbook has a blue screen error

If you don't have documents, pictures, etc on the hard drive that you need to backup, try running system recovery by doing the following (not sure if this works on the version with a solid state drive): WARNING: This will format your hard drive and return your netbook to the condition it was in from the manufacturer.
1. Turn on the computer
2. Press and hold Alt + F10
3. Click on Restore System to Factory Default
4. Ensure the netbook is plugged into AC power instead of running off the battery and click OK

Posted on Oct 13, 2009

Testimonial: "You are fantastic! This worked perfectly. Thank you so much."

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SOURCE: Acer Aspire One Netbook Touch pad mouse not working

There is a small ribbon cable that connects the touchpad to the motherboard. If there was any dramatic jostling of the system or it was disassembled for any reason it may have come undone. I have heard of this happening in the past.

If your lucky, someone just turned it off. The toggle for the mouse pad is Fn+F7 simultaneously.

Good Luck,

NOLA Tech

Posted on Feb 06, 2010

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