Question about Vtech i5871 Cordless Phone
Both of my cordless phones find the base and lose the base seconds after.I tried unplugging the batteries and plugging them back in. I unregistered the phones but now the phones cant find the base long enough to re-register. What can I do??
Batteries. I had the same problem. Replace the bateries.
Posted on Oct 20, 2009
Had the same problem and replaced the battery. budgetbatteries.com had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...
Posted on Jan 31, 2009
After replacing the batteries in all 4 of my units and the base, I have eliminated the dropped calls and searching for base issues.... for now. Even though these batteries are supposed to last more than 2 years, the fact that they are constantly being recharged when the remotes are in their cradles is a life shortening practice. The more you charge a rechargeable battery the faster they will fail. As an electronic designer I would suggest to V-tech that the cradles only charge the battery when it is almost dead but this, of course, would be more electronics in the cradles and more money for the units. The best solution is buying batteries as needed, several at a time online to avoid the high brick and mortar store prices.
Posted on Oct 03, 2008
Tried the same - battery solution.. my phone is 1.2 years old. DO NOT BUY A VTECH PHONE - they look nice, but they are JUNK! And the speakerphone sucks.
Posted on Oct 02, 2008
I've tried everything to fix this. These phones last two years max. The only resolution I've found is buying a new phone system. I'll never, ever buy a vtech again.
Posted on Feb 04, 2008
There is no solution! This phone is a lemon and even the VTech customer support admitted as much, stating that the batteries are underpowered for the phone and basically expire in one year. So if you want to keep your phone, you'll be forced to either replace the battery each year (I have 8 handsets, gets pricey!!!) or walk away from a considerable investment after only one or at most two years of use - painful......
It is my understanding that lemon laws apply to all consumer products. Hiding behind their 12 months warranty is the wrong tack for this company to take. Some clever lawyer will come up with a class-action suit.
Posted on Jan 11, 2008
I have two handsets, one of them recently starting dropping the connection to the base quite regularly [even if it was just inches away], and I ended-up in the same situation after unregistering the phone.
In my case, I was able to remove the battery from the phone [as you did] but also unplug the power on the base unit for several seconds. After restoring power to both, I was able to re-register the handset and it appears to be working more reliably now.
Posted on Oct 24, 2007
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Posted on Jan 02, 2017
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